Business Process Management and Lean Thinking as a Basis for the Improvement in the Management of Equity in a Public Institution of Higher Education

The work in question aimed to contribute to the implementation of the principle of efficiency within the public domain, by proposing improvements in the processes inherent to the management of the furniture collection in a public institution of higher education (IPES). For this, this study was orien...

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Main Authors: Antonio do Nascimento Branco, Ney Teixeira de Lacerda Junior, Denilson Ricardo de Lucena Nunes, André Cristiano Silva Melo, Vitor Willina Batista Martins
Format: Article
Language:English
Published: Universidade Estadual Paulista 2019-06-01
Series:GEPROS: Gestão da Produção, Operações e Sistemas
Subjects:
Online Access:https://revista.feb.unesp.br/index.php/gepros/editor/submission/2178
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author Antonio do Nascimento Branco
Ney Teixeira de Lacerda Junior
Denilson Ricardo de Lucena Nunes
André Cristiano Silva Melo
Vitor Willina Batista Martins
author_facet Antonio do Nascimento Branco
Ney Teixeira de Lacerda Junior
Denilson Ricardo de Lucena Nunes
André Cristiano Silva Melo
Vitor Willina Batista Martins
author_sort Antonio do Nascimento Branco
collection DOAJ
description The work in question aimed to contribute to the implementation of the principle of efficiency within the public domain, by proposing improvements in the processes inherent to the management of the furniture collection in a public institution of higher education (IPES). For this, this study was oriented by the Lean Thinking methodology applied according to the method called Business Process Management (BPM). In this sense, this work was made possible by means of a qualitative case study, in which unstructured interviews were carried out with employees of the institution, as well as the analysis of specific documents of the body and the legislation pertinent to its activities. This fact allowed for the mapping of the activities related to the management process of the university furniture collection, as well as the identification of its relevant problems. At the same time, using the directions proposed in the literature, it was possible to identify losses in this process, as well as suggesting methods to remedy such problems.
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spelling doaj.art-4c7aeab84d1d4d3dae863f4008eb105e2022-12-21T23:32:29ZengUniversidade Estadual PaulistaGEPROS: Gestão da Produção, Operações e Sistemas1984-24302019-06-01142759410.15675/gepros.v14i2.2178Business Process Management and Lean Thinking as a Basis for the Improvement in the Management of Equity in a Public Institution of Higher EducationAntonio do Nascimento Branco0Ney Teixeira de Lacerda Junior1Denilson Ricardo de Lucena Nunes2André Cristiano Silva Melo3Vitor Willina Batista Martins4UniversidadeFederal de Santa MariaUniversidade do Estado do ParáUniversidade do Estado do ParáUniversidade do Estado do ParáUniversidade do Estado do ParáThe work in question aimed to contribute to the implementation of the principle of efficiency within the public domain, by proposing improvements in the processes inherent to the management of the furniture collection in a public institution of higher education (IPES). For this, this study was oriented by the Lean Thinking methodology applied according to the method called Business Process Management (BPM). In this sense, this work was made possible by means of a qualitative case study, in which unstructured interviews were carried out with employees of the institution, as well as the analysis of specific documents of the body and the legislation pertinent to its activities. This fact allowed for the mapping of the activities related to the management process of the university furniture collection, as well as the identification of its relevant problems. At the same time, using the directions proposed in the literature, it was possible to identify losses in this process, as well as suggesting methods to remedy such problems.https://revista.feb.unesp.br/index.php/gepros/editor/submission/2178Lean ThinkingBPMPublic Management
spellingShingle Antonio do Nascimento Branco
Ney Teixeira de Lacerda Junior
Denilson Ricardo de Lucena Nunes
André Cristiano Silva Melo
Vitor Willina Batista Martins
Business Process Management and Lean Thinking as a Basis for the Improvement in the Management of Equity in a Public Institution of Higher Education
GEPROS: Gestão da Produção, Operações e Sistemas
Lean Thinking
BPM
Public Management
title Business Process Management and Lean Thinking as a Basis for the Improvement in the Management of Equity in a Public Institution of Higher Education
title_full Business Process Management and Lean Thinking as a Basis for the Improvement in the Management of Equity in a Public Institution of Higher Education
title_fullStr Business Process Management and Lean Thinking as a Basis for the Improvement in the Management of Equity in a Public Institution of Higher Education
title_full_unstemmed Business Process Management and Lean Thinking as a Basis for the Improvement in the Management of Equity in a Public Institution of Higher Education
title_short Business Process Management and Lean Thinking as a Basis for the Improvement in the Management of Equity in a Public Institution of Higher Education
title_sort business process management and lean thinking as a basis for the improvement in the management of equity in a public institution of higher education
topic Lean Thinking
BPM
Public Management
url https://revista.feb.unesp.br/index.php/gepros/editor/submission/2178
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