Evaluation of AI-Assisted Telemedicine Service Using a Mobile Pet Application

This study indirectly verifies the possibility of telemedicine for humans through a mobile application (app) targeting pets. It examined the perception of telemedicine services and the current status of the companion animal industry, the app platform, and its applied technology by industry domain, a...

Full description

Bibliographic Details
Main Authors: Sewoong Hwang, Yungyeong Song, Jonghyuk Kim
Format: Article
Language:English
Published: MDPI AG 2021-03-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/11/6/2707
_version_ 1797540967334543360
author Sewoong Hwang
Yungyeong Song
Jonghyuk Kim
author_facet Sewoong Hwang
Yungyeong Song
Jonghyuk Kim
author_sort Sewoong Hwang
collection DOAJ
description This study indirectly verifies the possibility of telemedicine for humans through a mobile application (app) targeting pets. It examined the perception of telemedicine services and the current status of the companion animal industry, the app platform, and its applied technology by industry domain, and four representative types of artificial intelligence (AI) technologies applicable in the medical field. A survey was conducted through an app implementing pet telemedicine, and hypotheses were established and statistically tested based on the adoption period of pets, health status, mobile service utilization (as an index measuring the ease of use of recent AI functions), and positive and negative perceptions of telemedicine services. As revealed by prospect theory, users with a negative perception of pet telemedicine tended to maintain negative perceptions about telemedicine for humans. This study proved that the severity of pet diseases and the ease of use of recent AI technologies act as a moderating effect on the perception of telemedicine services through the verification of reinforcement and additional hypotheses. It suggests a plan to overcome sanctions against telemedicine by utilizing AI technology. A positive effect on changing the medical paradigm to telemedicine and the improvement of the medical legal system were also observed.
first_indexed 2024-03-10T13:08:36Z
format Article
id doaj.art-4cb8244b77ac42babbce7d52b82f318d
institution Directory Open Access Journal
issn 2076-3417
language English
last_indexed 2024-03-10T13:08:36Z
publishDate 2021-03-01
publisher MDPI AG
record_format Article
series Applied Sciences
spelling doaj.art-4cb8244b77ac42babbce7d52b82f318d2023-11-21T10:55:27ZengMDPI AGApplied Sciences2076-34172021-03-01116270710.3390/app11062707Evaluation of AI-Assisted Telemedicine Service Using a Mobile Pet ApplicationSewoong Hwang0Yungyeong Song1Jonghyuk Kim2Graduate School of Information, Yonsei University, 50, Yonsei-ro, Seodaemun-gu, Seoul 03722, KoreaDivision of Computer Science and Engineering, Sunmoon University, 70, Sunmoon-ro221beon-gil, Tangjeong-myeon, Asan-si 31460, KoreaDivision of Computer Science and Engineering, Sunmoon University, 70, Sunmoon-ro221beon-gil, Tangjeong-myeon, Asan-si 31460, KoreaThis study indirectly verifies the possibility of telemedicine for humans through a mobile application (app) targeting pets. It examined the perception of telemedicine services and the current status of the companion animal industry, the app platform, and its applied technology by industry domain, and four representative types of artificial intelligence (AI) technologies applicable in the medical field. A survey was conducted through an app implementing pet telemedicine, and hypotheses were established and statistically tested based on the adoption period of pets, health status, mobile service utilization (as an index measuring the ease of use of recent AI functions), and positive and negative perceptions of telemedicine services. As revealed by prospect theory, users with a negative perception of pet telemedicine tended to maintain negative perceptions about telemedicine for humans. This study proved that the severity of pet diseases and the ease of use of recent AI technologies act as a moderating effect on the perception of telemedicine services through the verification of reinforcement and additional hypotheses. It suggests a plan to overcome sanctions against telemedicine by utilizing AI technology. A positive effect on changing the medical paradigm to telemedicine and the improvement of the medical legal system were also observed.https://www.mdpi.com/2076-3417/11/6/2707telemedicineCOVID-19companion animalapplication service platformmedical AI technologiesprospect theory
spellingShingle Sewoong Hwang
Yungyeong Song
Jonghyuk Kim
Evaluation of AI-Assisted Telemedicine Service Using a Mobile Pet Application
Applied Sciences
telemedicine
COVID-19
companion animal
application service platform
medical AI technologies
prospect theory
title Evaluation of AI-Assisted Telemedicine Service Using a Mobile Pet Application
title_full Evaluation of AI-Assisted Telemedicine Service Using a Mobile Pet Application
title_fullStr Evaluation of AI-Assisted Telemedicine Service Using a Mobile Pet Application
title_full_unstemmed Evaluation of AI-Assisted Telemedicine Service Using a Mobile Pet Application
title_short Evaluation of AI-Assisted Telemedicine Service Using a Mobile Pet Application
title_sort evaluation of ai assisted telemedicine service using a mobile pet application
topic telemedicine
COVID-19
companion animal
application service platform
medical AI technologies
prospect theory
url https://www.mdpi.com/2076-3417/11/6/2707
work_keys_str_mv AT sewoonghwang evaluationofaiassistedtelemedicineserviceusingamobilepetapplication
AT yungyeongsong evaluationofaiassistedtelemedicineserviceusingamobilepetapplication
AT jonghyukkim evaluationofaiassistedtelemedicineserviceusingamobilepetapplication