Conveying hope in consultations with patients with life-threatening diseases: the balance between supporting and challenging the patient

Objective: There is limited knowledge about the communication of hope and denial in consultations with patients with life-threatening diseases on a practical level. In this study, we explored a real-life medical consultation between a doctor and a patient with incurable cancer, focusing on conveying...

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Main Authors: Anne Werner, Sissel Steihaug
Format: Article
Language:English
Published: Taylor & Francis Group 2017-04-01
Series:Scandinavian Journal of Primary Health Care
Subjects:
Online Access:http://dx.doi.org/10.1080/02813432.2017.1333322
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author Anne Werner
Sissel Steihaug
author_facet Anne Werner
Sissel Steihaug
author_sort Anne Werner
collection DOAJ
description Objective: There is limited knowledge about the communication of hope and denial in consultations with patients with life-threatening diseases on a practical level. In this study, we explored a real-life medical consultation between a doctor and a patient with incurable cancer, focusing on conveying hope. Design and methods: We found one consultation especially suited for illustrating how a physician can convey and reinforce hope without attaching it to curative treatment. The consultation was analysed using a method for discourse analysis, where we took as a point of departure that discourse means language in use. Results: The doctor communicated in a recognising manner, expressing respect for the patient as a subject and an authority of his own experiences. The doctor and patient succeeded in creating a good working alliance characterised by warmth and trust. Within this context, there was room for the doctor to challenge the patient’s views and communicate disagreement. Conclusions: The doctor succeeds in conveying and maintaining hope. Within a good working alliance with the patient the doctor can convey hope by balancing between supporting and challenging him. Exploring and grasping the patient’s real concerns is essential for being able to relieve and comfort him and convey hope.
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spelling doaj.art-4ce76d8b8b5b4806aa363738fe73e0972022-12-22T01:26:38ZengTaylor & Francis GroupScandinavian Journal of Primary Health Care0281-34321502-77242017-04-0135214315210.1080/02813432.2017.13333221333322Conveying hope in consultations with patients with life-threatening diseases: the balance between supporting and challenging the patientAnne Werner0Sissel Steihaug1Health Service Research Unit, Akershus University HospitalSINTEF Technology and SocietyObjective: There is limited knowledge about the communication of hope and denial in consultations with patients with life-threatening diseases on a practical level. In this study, we explored a real-life medical consultation between a doctor and a patient with incurable cancer, focusing on conveying hope. Design and methods: We found one consultation especially suited for illustrating how a physician can convey and reinforce hope without attaching it to curative treatment. The consultation was analysed using a method for discourse analysis, where we took as a point of departure that discourse means language in use. Results: The doctor communicated in a recognising manner, expressing respect for the patient as a subject and an authority of his own experiences. The doctor and patient succeeded in creating a good working alliance characterised by warmth and trust. Within this context, there was room for the doctor to challenge the patient’s views and communicate disagreement. Conclusions: The doctor succeeds in conveying and maintaining hope. Within a good working alliance with the patient the doctor can convey hope by balancing between supporting and challenging him. Exploring and grasping the patient’s real concerns is essential for being able to relieve and comfort him and convey hope.http://dx.doi.org/10.1080/02813432.2017.1333322Doctor–patient communicationlife-threatening diseasehoperecognitionqualitative methodNorway
spellingShingle Anne Werner
Sissel Steihaug
Conveying hope in consultations with patients with life-threatening diseases: the balance between supporting and challenging the patient
Scandinavian Journal of Primary Health Care
Doctor–patient communication
life-threatening disease
hope
recognition
qualitative method
Norway
title Conveying hope in consultations with patients with life-threatening diseases: the balance between supporting and challenging the patient
title_full Conveying hope in consultations with patients with life-threatening diseases: the balance between supporting and challenging the patient
title_fullStr Conveying hope in consultations with patients with life-threatening diseases: the balance between supporting and challenging the patient
title_full_unstemmed Conveying hope in consultations with patients with life-threatening diseases: the balance between supporting and challenging the patient
title_short Conveying hope in consultations with patients with life-threatening diseases: the balance between supporting and challenging the patient
title_sort conveying hope in consultations with patients with life threatening diseases the balance between supporting and challenging the patient
topic Doctor–patient communication
life-threatening disease
hope
recognition
qualitative method
Norway
url http://dx.doi.org/10.1080/02813432.2017.1333322
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