eConsultation perception among health professionals in response to the COVID-19 pandemic in University of Gondar referral hospital, Ethiopia
Abstract: Electronic consultation is a means of communication with clients using different types of electronic devices at distance. However, health professionals’ perception towards the e-consultation is not well addressed. This study aimed to explore health workers’ perception on e-consultation to...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2021-01-01
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| Series: | Cogent Medicine |
| Subjects: | |
| Online Access: | http://dx.doi.org/10.1080/2331205X.2021.1939838 |
| _version_ | 1811199870628790272 |
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| author | Habtamu Alganeh Guadie Mulugeta Hayelom Kalayou Berhanu Fikadie Endehabtu Fedlu Nurhussien Tesfahun Melese Yilma Binyam Tilahun |
| author_facet | Habtamu Alganeh Guadie Mulugeta Hayelom Kalayou Berhanu Fikadie Endehabtu Fedlu Nurhussien Tesfahun Melese Yilma Binyam Tilahun |
| author_sort | Habtamu Alganeh Guadie |
| collection | DOAJ |
| description | Abstract: Electronic consultation is a means of communication with clients using different types of electronic devices at distance. However, health professionals’ perception towards the e-consultation is not well addressed. This study aimed to explore health workers’ perception on e-consultation to combat the coronavirus disease 2019 pandemic at the University of Gondar specialized hospital. A qualitative study was undertaken to explore health workers’ perception on e-consultation to tackle COVID-19 pandemic. Eight health-care workers were purposively selected from the University of Gondar specialized hospital. Medical doctors, nurses, medical laboratory professionals and public health officers were selected as key informants for in-depth interview. A thematic analysis was carried out. The analysis was performed with four identified themes, namely e-consultation benefit, technical skill, barriers of e-consultation and facilitators of e-consultation. All the respondents were aware of e-consultation service as a solution in the health-care system to tackle the spread of pandemic. Some had the experience of reminding their clients to take drugs by using their mobile phone. They also expressed their feelings that using e-consultation would have an impact on health professional and client satisfaction by reducing the fear of transmission of the pandemic. Health workers believe that e-consultation solutions can reduce the spread of the pandemic at the point of service delivery. Technical skills, organizational setup and information technology-related factors were major contributing ones. Health professionals’ perception could not be a problem in implementing e-consultation service to tackle the spread of the pandemic. |
| first_indexed | 2024-04-12T01:55:49Z |
| format | Article |
| id | doaj.art-4cfc12668877417e9e98842e6524adf8 |
| institution | Directory Open Access Journal |
| issn | 2331-205X |
| language | English |
| last_indexed | 2024-04-12T01:55:49Z |
| publishDate | 2021-01-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | Cogent Medicine |
| spelling | doaj.art-4cfc12668877417e9e98842e6524adf82022-12-22T03:52:49ZengTaylor & Francis GroupCogent Medicine2331-205X2021-01-018110.1080/2331205X.2021.19398381939838eConsultation perception among health professionals in response to the COVID-19 pandemic in University of Gondar referral hospital, EthiopiaHabtamu Alganeh Guadie0Mulugeta Hayelom Kalayou1Berhanu Fikadie Endehabtu2Fedlu Nurhussien3Tesfahun Melese Yilma4Binyam Tilahun5Bahir Dar UniversityUniversity of GondarUniversity of GondarUniversity of GondarUniversity of GondarUniversity of GondarAbstract: Electronic consultation is a means of communication with clients using different types of electronic devices at distance. However, health professionals’ perception towards the e-consultation is not well addressed. This study aimed to explore health workers’ perception on e-consultation to combat the coronavirus disease 2019 pandemic at the University of Gondar specialized hospital. A qualitative study was undertaken to explore health workers’ perception on e-consultation to tackle COVID-19 pandemic. Eight health-care workers were purposively selected from the University of Gondar specialized hospital. Medical doctors, nurses, medical laboratory professionals and public health officers were selected as key informants for in-depth interview. A thematic analysis was carried out. The analysis was performed with four identified themes, namely e-consultation benefit, technical skill, barriers of e-consultation and facilitators of e-consultation. All the respondents were aware of e-consultation service as a solution in the health-care system to tackle the spread of pandemic. Some had the experience of reminding their clients to take drugs by using their mobile phone. They also expressed their feelings that using e-consultation would have an impact on health professional and client satisfaction by reducing the fear of transmission of the pandemic. Health workers believe that e-consultation solutions can reduce the spread of the pandemic at the point of service delivery. Technical skills, organizational setup and information technology-related factors were major contributing ones. Health professionals’ perception could not be a problem in implementing e-consultation service to tackle the spread of the pandemic.http://dx.doi.org/10.1080/2331205X.2021.1939838e-consultationbenefitsbarriersperceptionethiopia |
| spellingShingle | Habtamu Alganeh Guadie Mulugeta Hayelom Kalayou Berhanu Fikadie Endehabtu Fedlu Nurhussien Tesfahun Melese Yilma Binyam Tilahun eConsultation perception among health professionals in response to the COVID-19 pandemic in University of Gondar referral hospital, Ethiopia Cogent Medicine e-consultation benefits barriers perception ethiopia |
| title | eConsultation perception among health professionals in response to the COVID-19 pandemic in University of Gondar referral hospital, Ethiopia |
| title_full | eConsultation perception among health professionals in response to the COVID-19 pandemic in University of Gondar referral hospital, Ethiopia |
| title_fullStr | eConsultation perception among health professionals in response to the COVID-19 pandemic in University of Gondar referral hospital, Ethiopia |
| title_full_unstemmed | eConsultation perception among health professionals in response to the COVID-19 pandemic in University of Gondar referral hospital, Ethiopia |
| title_short | eConsultation perception among health professionals in response to the COVID-19 pandemic in University of Gondar referral hospital, Ethiopia |
| title_sort | econsultation perception among health professionals in response to the covid 19 pandemic in university of gondar referral hospital ethiopia |
| topic | e-consultation benefits barriers perception ethiopia |
| url | http://dx.doi.org/10.1080/2331205X.2021.1939838 |
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