The power of AI: enhancing customer loyalty through satisfaction and efficiency

The power of AI: enhancing customer loyalty through satisfaction and efficiency

AbstractIn the rapidly evolving landscape of customer service, integrating AI-powered solutionshas emerged as a game-changer. This study delves into the intricate dynamics of AI-Powered Customer Service and its profound impact on customer loyalty, specifically focusing on the mediating roles played...

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Bibliographic Details
Main Authors:	Pragya Singh, Vandana Singh
Format:	Article
Language:	English
Published:	Taylor & Francis Group 2024-12-01
Series:	Cogent Business & Management
Subjects:	Customer Service Customer Loyalty Customer Satisfaction Perceived Efficiency Customer Experience AI Powered customer service
Online Access:	https://www.tandfonline.com/doi/10.1080/23311975.2024.2326107

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