An Innovative Framework for Quality Assurance in Logistics Packaging

<i>Background</i>: As a result of the effort to satisfy unique customer needs, the complexity of production and service processes is constantly increasing. In this context, the requirements for packaging systems, essential for carrying out logistic tasks, are also diversifying, and vario...

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Main Authors: Henriett Matyi, Péter Tamás
Format: Article
Language:English
Published: MDPI AG 2023-11-01
Series:Logistics
Subjects:
Online Access:https://www.mdpi.com/2305-6290/7/4/82
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author Henriett Matyi
Péter Tamás
author_facet Henriett Matyi
Péter Tamás
author_sort Henriett Matyi
collection DOAJ
description <i>Background</i>: As a result of the effort to satisfy unique customer needs, the complexity of production and service processes is constantly increasing. In this context, the requirements for packaging systems, essential for carrying out logistic tasks, are also diversifying, and various quality defects and problems are appearing more and more frequently. <i>Methods</i>: The research used an inductive method. While practical problems were being solved, the need for developing the concept of a packaging inspection framework arose, the lack of which was also supported by a systematic literature review. <i>Results</i>: During the concept’s development, packaging errors found in the literature were identified and methods for detection and solution were systematized. A general framework was developed to identify and eliminate these errors. The applicability of the developed method was demonstrated through a complex case study, and its accuracy was verified. <i>Conclusions</i>: This research is important because, instead of using “island” solutions, in the future, companies will have a general framework available to them for handling all packaging-related errors according to a predefined methodology. This can reduce the time required for problem-solving and increase efficiency, which is a significant competitive factor.
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spelling doaj.art-4d1932dc581f469681cf12779b6cc2f32023-12-22T14:21:36ZengMDPI AGLogistics2305-62902023-11-01748210.3390/logistics7040082An Innovative Framework for Quality Assurance in Logistics PackagingHenriett Matyi0Péter Tamás1Institute of Logistics, Faculty of Mechanical Engineering and Informatics, University of Miskolc, 3515 Miskolc-Egyetemváros, HungaryInstitute of Logistics, Faculty of Mechanical Engineering and Informatics, University of Miskolc, 3515 Miskolc-Egyetemváros, Hungary<i>Background</i>: As a result of the effort to satisfy unique customer needs, the complexity of production and service processes is constantly increasing. In this context, the requirements for packaging systems, essential for carrying out logistic tasks, are also diversifying, and various quality defects and problems are appearing more and more frequently. <i>Methods</i>: The research used an inductive method. While practical problems were being solved, the need for developing the concept of a packaging inspection framework arose, the lack of which was also supported by a systematic literature review. <i>Results</i>: During the concept’s development, packaging errors found in the literature were identified and methods for detection and solution were systematized. A general framework was developed to identify and eliminate these errors. The applicability of the developed method was demonstrated through a complex case study, and its accuracy was verified. <i>Conclusions</i>: This research is important because, instead of using “island” solutions, in the future, companies will have a general framework available to them for handling all packaging-related errors according to a predefined methodology. This can reduce the time required for problem-solving and increase efficiency, which is a significant competitive factor.https://www.mdpi.com/2305-6290/7/4/82logisticspackaging managements systemquality assurance
spellingShingle Henriett Matyi
Péter Tamás
An Innovative Framework for Quality Assurance in Logistics Packaging
Logistics
logistics
packaging managements system
quality assurance
title An Innovative Framework for Quality Assurance in Logistics Packaging
title_full An Innovative Framework for Quality Assurance in Logistics Packaging
title_fullStr An Innovative Framework for Quality Assurance in Logistics Packaging
title_full_unstemmed An Innovative Framework for Quality Assurance in Logistics Packaging
title_short An Innovative Framework for Quality Assurance in Logistics Packaging
title_sort innovative framework for quality assurance in logistics packaging
topic logistics
packaging managements system
quality assurance
url https://www.mdpi.com/2305-6290/7/4/82
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