Dynamic Processes of an Airport’s System. Applying Value Network Analysis (VNA) to the Air Traveller Experience
In this paper, we argue that networks are fundamental instruments for the development of the business system of airports’ landside area. We propose value network analysis (VNA) to gain a better understanding of how processes and people create value in airports’ network ecosystem. This methodology ma...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Research Centre for Tourism, Sustainability and Well-being - CinTurs; University of Algarve
2015-12-01
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| Series: | Journal of Spatial and Organizational Dynamics |
| Subjects: | |
| Online Access: | http://www.cieo.pt/journal/J_4_2015/article5.pdf |
| _version_ | 1811234161796579328 |
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| author | Margarida Vaz Maria Emília Baltazar Jorge Silva |
| author_facet | Margarida Vaz Maria Emília Baltazar Jorge Silva |
| author_sort | Margarida Vaz |
| collection | DOAJ |
| description | In this paper, we argue that networks are fundamental instruments for the development of the business system of airports’ landside area. We propose value network analysis (VNA) to gain a better understanding of how processes and people create value in airports’ network ecosystem. This methodology makes it possible to understand and visualise the internal and
external value networks, mapping the players and their interrelationships and thus capturing the dynamics of the airports’ entire system. Applying value network analysis (VNA) to
the air traveller experience, we conclude that this approach provides a network ecosystem perspective on how processes and people create value within the air traveller experience
network. For the validation of this scenario, several interviews were conducted with experts. |
| first_indexed | 2024-04-12T11:32:02Z |
| format | Article |
| id | doaj.art-4d3802c3bfc04cd0b72008d3c251b280 |
| institution | Directory Open Access Journal |
| issn | 2183-1912 |
| language | English |
| last_indexed | 2024-04-12T11:32:02Z |
| publishDate | 2015-12-01 |
| publisher | Research Centre for Tourism, Sustainability and Well-being - CinTurs; University of Algarve |
| record_format | Article |
| series | Journal of Spatial and Organizational Dynamics |
| spelling | doaj.art-4d3802c3bfc04cd0b72008d3c251b2802022-12-22T03:34:59ZengResearch Centre for Tourism, Sustainability and Well-being - CinTurs; University of AlgarveJournal of Spatial and Organizational Dynamics2183-19122015-12-01III4311332Dynamic Processes of an Airport’s System. Applying Value Network Analysis (VNA) to the Air Traveller ExperienceMargarida VazMaria Emília BaltazarJorge SilvaIn this paper, we argue that networks are fundamental instruments for the development of the business system of airports’ landside area. We propose value network analysis (VNA) to gain a better understanding of how processes and people create value in airports’ network ecosystem. This methodology makes it possible to understand and visualise the internal and external value networks, mapping the players and their interrelationships and thus capturing the dynamics of the airports’ entire system. Applying value network analysis (VNA) to the air traveller experience, we conclude that this approach provides a network ecosystem perspective on how processes and people create value within the air traveller experience network. For the validation of this scenario, several interviews were conducted with experts.http://www.cieo.pt/journal/J_4_2015/article5.pdfAirports’ Landside AreasAir Traveller ExperienceSocial Network AnalysisValue Network Analysis |
| spellingShingle | Margarida Vaz Maria Emília Baltazar Jorge Silva Dynamic Processes of an Airport’s System. Applying Value Network Analysis (VNA) to the Air Traveller Experience Journal of Spatial and Organizational Dynamics Airports’ Landside Areas Air Traveller Experience Social Network Analysis Value Network Analysis |
| title | Dynamic Processes of an Airport’s System. Applying Value Network Analysis (VNA) to the Air Traveller Experience |
| title_full | Dynamic Processes of an Airport’s System. Applying Value Network Analysis (VNA) to the Air Traveller Experience |
| title_fullStr | Dynamic Processes of an Airport’s System. Applying Value Network Analysis (VNA) to the Air Traveller Experience |
| title_full_unstemmed | Dynamic Processes of an Airport’s System. Applying Value Network Analysis (VNA) to the Air Traveller Experience |
| title_short | Dynamic Processes of an Airport’s System. Applying Value Network Analysis (VNA) to the Air Traveller Experience |
| title_sort | dynamic processes of an airport s system applying value network analysis vna to the air traveller experience |
| topic | Airports’ Landside Areas Air Traveller Experience Social Network Analysis Value Network Analysis |
| url | http://www.cieo.pt/journal/J_4_2015/article5.pdf |
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