Who benefits from emotional labour?
Emotional labour is an essential requisite in most professions. It is present wherever performance of work involves interactions with colleagues and/or customers. Emotional labour produces multiple positive consequences for organizations, such as constant performance by employees, uniform image, and...
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| Format: | Article |
| Language: | English |
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University of Debrecen
2010-10-01
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| Series: | Apstract: Applied Studies in Agribusiness and Commerce |
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| Online Access: | https://ojs.lib.unideb.hu/apstract/article/view/7643 |
| _version_ | 1818757479508475904 |
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| author | Kornélia Lazányi |
| author_facet | Kornélia Lazányi |
| author_sort | Kornélia Lazányi |
| collection | DOAJ |
| description | Emotional labour is an essential requisite in most professions. It is present wherever performance of work involves interactions with colleagues and/or customers. Emotional labour produces multiple positive consequences for organizations, such as constant performance by employees, uniform image, and regular, satisfied customers. Of all effects of emotional labour on individuals,literature discusses the negative ones mostly. This study is to demonstrate that emotional labour may as well have positive effects on individuals. |
| first_indexed | 2024-12-18T06:11:35Z |
| format | Article |
| id | doaj.art-4d953eb69b3346e6bbd4bd5dda1f7cbf |
| institution | Directory Open Access Journal |
| issn | 1789-221X 1789-7874 |
| language | English |
| last_indexed | 2024-12-18T06:11:35Z |
| publishDate | 2010-10-01 |
| publisher | University of Debrecen |
| record_format | Article |
| series | Apstract: Applied Studies in Agribusiness and Commerce |
| spelling | doaj.art-4d953eb69b3346e6bbd4bd5dda1f7cbf2022-12-21T21:18:24ZengUniversity of DebrecenApstract: Applied Studies in Agribusiness and Commerce1789-221X1789-78742010-10-0143-410.19041/APSTRACT/2010/3-4/11Who benefits from emotional labour?Kornélia Lazányi0Corvinus University of Budapest 1093 Budapest, Fôvám 8, HungaryEmotional labour is an essential requisite in most professions. It is present wherever performance of work involves interactions with colleagues and/or customers. Emotional labour produces multiple positive consequences for organizations, such as constant performance by employees, uniform image, and regular, satisfied customers. Of all effects of emotional labour on individuals,literature discusses the negative ones mostly. This study is to demonstrate that emotional labour may as well have positive effects on individuals.https://ojs.lib.unideb.hu/apstract/article/view/7643emotional labourside-effectspositive side-effects |
| spellingShingle | Kornélia Lazányi Who benefits from emotional labour? Apstract: Applied Studies in Agribusiness and Commerce emotional labour side-effects positive side-effects |
| title | Who benefits from emotional labour? |
| title_full | Who benefits from emotional labour? |
| title_fullStr | Who benefits from emotional labour? |
| title_full_unstemmed | Who benefits from emotional labour? |
| title_short | Who benefits from emotional labour? |
| title_sort | who benefits from emotional labour |
| topic | emotional labour side-effects positive side-effects |
| url | https://ojs.lib.unideb.hu/apstract/article/view/7643 |
| work_keys_str_mv | AT kornelialazanyi whobenefitsfromemotionallabour |