Measuring the effect of Users' Privacy Concerns on the Use of Jakarta Smart City Mobile Application (JAKI)
Jakarta Kini (JAKI) is a super-app developed by Jakarta Smart City that offers a one-stop service to help citizens connect and communicate with the Government. It is undeniable that the use of mobile applications can indeed facilitate people's activities, but on the other hand, it also poses ri...
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| Format: | Article |
| Language: | English |
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Ikatan Ahli Informatika Indonesia
2022-12-01
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| Series: | Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) |
| Subjects: | |
| Online Access: | http://jurnal.iaii.or.id/index.php/RESTI/article/view/4544 |
| _version_ | 1797329575972175872 |
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| author | Arif Wahyudi Mirza Triyuna Putra Dana Indra Sensuse Sofian Lusa Prasetyo Adi Assaf Arief |
| author_facet | Arif Wahyudi Mirza Triyuna Putra Dana Indra Sensuse Sofian Lusa Prasetyo Adi Assaf Arief |
| author_sort | Arif Wahyudi |
| collection | DOAJ |
| description | Jakarta Kini (JAKI) is a super-app developed by Jakarta Smart City that offers a one-stop service to help citizens connect and communicate with the Government. It is undeniable that the use of mobile applications can indeed facilitate people's activities, but on the other hand, it also poses risks and raises concerns in terms of privacy. The purpose of this study is to assess the impact of users' privacy concerns on their tendency to use the JAKI mobile application. To measure the privacy concern, we conduct an online survey of the users of JAKI. The hypothesis and research model were formulated to assess the users' privacy concerns based on the Mobile Users' Information Privacy Concerns (MUIPC) theory, with additional factors, namely prior privacy experience and awareness, as the antecedents. As a result, we found that MUIPC had a significant effect on negatively influencing the intention to use the JAKI application. Our study contributes as a starting point in exploring privacy research in the context of a smart city in Indonesia. Additionally, this study proved that the IPC scales that were originally designed for English-based countries could also be adapted to Bahasa Indonesia and utilized in the Indonesian context. |
| first_indexed | 2024-03-08T07:07:37Z |
| format | Article |
| id | doaj.art-4dac722853614e298a4284c18033773d |
| institution | Directory Open Access Journal |
| issn | 2580-0760 |
| language | English |
| last_indexed | 2024-03-08T07:07:37Z |
| publishDate | 2022-12-01 |
| publisher | Ikatan Ahli Informatika Indonesia |
| record_format | Article |
| series | Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) |
| spelling | doaj.art-4dac722853614e298a4284c18033773d2024-02-03T04:01:52ZengIkatan Ahli Informatika IndonesiaJurnal RESTI (Rekayasa Sistem dan Teknologi Informasi)2580-07602022-12-01661014102010.29207/resti.v6i6.45444544Measuring the effect of Users' Privacy Concerns on the Use of Jakarta Smart City Mobile Application (JAKI)Arif Wahyudi0Mirza Triyuna Putra1Dana Indra Sensuse2Sofian Lusa3Prasetyo Adi4Assaf Arief5Universitas IndonesiaUniversitas IndonesiaUniversitas IndonesiaUniversitas IndonesiaUniversitas IndonesiaUniversitas IndonesiaJakarta Kini (JAKI) is a super-app developed by Jakarta Smart City that offers a one-stop service to help citizens connect and communicate with the Government. It is undeniable that the use of mobile applications can indeed facilitate people's activities, but on the other hand, it also poses risks and raises concerns in terms of privacy. The purpose of this study is to assess the impact of users' privacy concerns on their tendency to use the JAKI mobile application. To measure the privacy concern, we conduct an online survey of the users of JAKI. The hypothesis and research model were formulated to assess the users' privacy concerns based on the Mobile Users' Information Privacy Concerns (MUIPC) theory, with additional factors, namely prior privacy experience and awareness, as the antecedents. As a result, we found that MUIPC had a significant effect on negatively influencing the intention to use the JAKI application. Our study contributes as a starting point in exploring privacy research in the context of a smart city in Indonesia. Additionally, this study proved that the IPC scales that were originally designed for English-based countries could also be adapted to Bahasa Indonesia and utilized in the Indonesian context.http://jurnal.iaii.or.id/index.php/RESTI/article/view/4544smart cityjakartamobile applicationprivacy concern |
| spellingShingle | Arif Wahyudi Mirza Triyuna Putra Dana Indra Sensuse Sofian Lusa Prasetyo Adi Assaf Arief Measuring the effect of Users' Privacy Concerns on the Use of Jakarta Smart City Mobile Application (JAKI) Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) smart city jakarta mobile application privacy concern |
| title | Measuring the effect of Users' Privacy Concerns on the Use of Jakarta Smart City Mobile Application (JAKI) |
| title_full | Measuring the effect of Users' Privacy Concerns on the Use of Jakarta Smart City Mobile Application (JAKI) |
| title_fullStr | Measuring the effect of Users' Privacy Concerns on the Use of Jakarta Smart City Mobile Application (JAKI) |
| title_full_unstemmed | Measuring the effect of Users' Privacy Concerns on the Use of Jakarta Smart City Mobile Application (JAKI) |
| title_short | Measuring the effect of Users' Privacy Concerns on the Use of Jakarta Smart City Mobile Application (JAKI) |
| title_sort | measuring the effect of users privacy concerns on the use of jakarta smart city mobile application jaki |
| topic | smart city jakarta mobile application privacy concern |
| url | http://jurnal.iaii.or.id/index.php/RESTI/article/view/4544 |
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