Assessing Client Satisfaction with Health Service Delivery under the National Health Insurance Scheme: The Case of Komfo Anokye Teaching Hospital

Assessing Client Satisfaction with Health Service Delivery under the National Health Insurance Scheme: The Case of Komfo Anokye Teaching Hospital

Background. Client satisfaction is the direct effect of service delivery and, in essence, the basis for quality improvement in any industry. In health financing, it is a significant determinant of clients’ enrolment in an insurance scheme. Objectives. This study sought to assess client satisfaction...

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Bibliographic Details
Main Authors:	Hephzibah Okyere-Mensah, Emmanuel Appiah Brempong, Prosper Babon-Ayeng, Ernest Kissi
Format:	Article
Language:	English
Published:	Hindawi Limited 2023-01-01
Series:	Advances in Public Health
Online Access:	http://dx.doi.org/10.1155/2023/5527246

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