Data Processing and Maintenance in Different Jurisdictions When Using a SaaS Solution in a Public Sector Organisation
Many public sector organisations (PSO) use SaaS solutions from dominant global providers. Implementation of these solutions may raise issues concerning both lawful data processing, and the obligations that those PSOs have to maintain their digital assets. One example is a large Swedish PSO which ad...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Danube-University Krems
2022-12-01
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| Series: | JeDEM - eJournal of eDemocracy & Open Government |
| Subjects: | |
| Online Access: | https://jedem.org/index.php/jedem/article/view/749 |
| _version_ | 1797978280868970496 |
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| author | Björn Lundell Jonas Gamalielsson Andrew Katz Mathias Lindroth |
| author_facet | Björn Lundell Jonas Gamalielsson Andrew Katz Mathias Lindroth |
| author_sort | Björn Lundell |
| collection | DOAJ |
| description |
Many public sector organisations (PSO) use SaaS solutions from dominant global providers. Implementation of these solutions may raise issues concerning both lawful data processing, and the obligations that those PSOs have to maintain their digital assets. One example is a large Swedish PSO which addressed these issues as part of the adoption and implementation of Microsoft 365. The study identifies challenges and presents an analysis of the organisational implementation of that SaaS solution, exposing legal issues that arose in that context. Findings show an absence of a documented risk analysis related to the PSO's use of that SaaS solution, covering data processing and maintenance of its digital assets. Recommendations are presented to facilitate a PSO's procurement and implementation of such a SaaS solution to address issues around data processing and the processing of digital assets.
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| first_indexed | 2024-04-11T05:20:54Z |
| format | Article |
| id | doaj.art-4db939bf1cdf452583cdb09320837451 |
| institution | Directory Open Access Journal |
| issn | 2075-9517 |
| language | English |
| last_indexed | 2024-04-11T05:20:54Z |
| publishDate | 2022-12-01 |
| publisher | Danube-University Krems |
| record_format | Article |
| series | JeDEM - eJournal of eDemocracy & Open Government |
| spelling | doaj.art-4db939bf1cdf452583cdb093208374512022-12-24T04:25:16ZengDanube-University KremsJeDEM - eJournal of eDemocracy & Open Government2075-95172022-12-0114210.29379/jedem.v14i2.749Data Processing and Maintenance in Different Jurisdictions When Using a SaaS Solution in a Public Sector OrganisationBjörn Lundell0Jonas Gamalielsson1Andrew Katz2Mathias Lindroth3University of SkovdeUniversity of Skövde, SwedenMoorcrofts LLP, UK & University of Skövde, SwedenACF Legal Intl. AB, Sweden Many public sector organisations (PSO) use SaaS solutions from dominant global providers. Implementation of these solutions may raise issues concerning both lawful data processing, and the obligations that those PSOs have to maintain their digital assets. One example is a large Swedish PSO which addressed these issues as part of the adoption and implementation of Microsoft 365. The study identifies challenges and presents an analysis of the organisational implementation of that SaaS solution, exposing legal issues that arose in that context. Findings show an absence of a documented risk analysis related to the PSO's use of that SaaS solution, covering data processing and maintenance of its digital assets. Recommendations are presented to facilitate a PSO's procurement and implementation of such a SaaS solution to address issues around data processing and the processing of digital assets. https://jedem.org/index.php/jedem/article/view/749SaaSlock-inMicrosoft 365public procurement contract terms GDPR |
| spellingShingle | Björn Lundell Jonas Gamalielsson Andrew Katz Mathias Lindroth Data Processing and Maintenance in Different Jurisdictions When Using a SaaS Solution in a Public Sector Organisation JeDEM - eJournal of eDemocracy & Open Government SaaS lock-in Microsoft 365 public procurement contract terms GDPR |
| title | Data Processing and Maintenance in Different Jurisdictions When Using a SaaS Solution in a Public Sector Organisation |
| title_full | Data Processing and Maintenance in Different Jurisdictions When Using a SaaS Solution in a Public Sector Organisation |
| title_fullStr | Data Processing and Maintenance in Different Jurisdictions When Using a SaaS Solution in a Public Sector Organisation |
| title_full_unstemmed | Data Processing and Maintenance in Different Jurisdictions When Using a SaaS Solution in a Public Sector Organisation |
| title_short | Data Processing and Maintenance in Different Jurisdictions When Using a SaaS Solution in a Public Sector Organisation |
| title_sort | data processing and maintenance in different jurisdictions when using a saas solution in a public sector organisation |
| topic | SaaS lock-in Microsoft 365 public procurement contract terms GDPR |
| url | https://jedem.org/index.php/jedem/article/view/749 |
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