Acting Instead of Reacting—Ensuring Employee Retention during Successful Introduction of i4.0

The increasing implementation of digital technologies has various positive impacts on companies. However, many companies often rush into such an implementation of technological trends without sufficient preparation and pay insufficient attention to the human factors involved in digitization. This ph...

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Main Authors: Steffen C. Eickemeyer, Jan Busch, Chia-Te Liu, Sonia Lippke
Format: Article
Language:English
Published: MDPI AG 2021-11-01
Series:Applied System Innovation
Subjects:
Online Access:https://www.mdpi.com/2571-5577/4/4/97
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author Steffen C. Eickemeyer
Jan Busch
Chia-Te Liu
Sonia Lippke
author_facet Steffen C. Eickemeyer
Jan Busch
Chia-Te Liu
Sonia Lippke
author_sort Steffen C. Eickemeyer
collection DOAJ
description The increasing implementation of digital technologies has various positive impacts on companies. However, many companies often rush into such an implementation of technological trends without sufficient preparation and pay insufficient attention to the human factors involved in digitization. This phenomenon can be exacerbated when these technologies become highly dependent, as during the COVID-19 pandemic. This study aims to better understand challenges and to propose solutions for a successful implementation of digitized technology. A literature review is combined with survey results and specific consulting strategies. Data from the first wave of the COVID-19 pandemic in Germany were collected by means of an online survey, with a representative sample of the German population. However, we did not reveal any correlation between home office and suffering, mental health, and physical health (indicators of digitization usage to cope with COVID-19 pandemic), but rather that younger workers are more prone to using digitized technology. Based on previous findings that older individuals tend to have negative attitudes toward digital transformation, appropriate countermeasures are needed to help them become more tech-savvy. Accordingly, a software tool is proposed. The tool can help the management team to manage digitization efficiently. Employee well-being can be increased as companies are made aware of necessary measures such as training for individuals and groups at an early stage.
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spelling doaj.art-4dd19cd020cb40a08dec21a77a4448512023-11-23T03:45:03ZengMDPI AGApplied System Innovation2571-55772021-11-01449710.3390/asi4040097Acting Instead of Reacting—Ensuring Employee Retention during Successful Introduction of i4.0Steffen C. Eickemeyer0Jan Busch1Chia-Te Liu2Sonia Lippke3Department of Business Studies, Jacobs University, 28759 Bremen, GermanyMechanical Engineering at Miele & Cie. KG, 31275 Lehrte, GermanyDepartment of Business Studies, Jacobs University, 28759 Bremen, GermanyDepartment of Psychology and Methods, Jacobs University, 28759 Bremen, GermanyThe increasing implementation of digital technologies has various positive impacts on companies. However, many companies often rush into such an implementation of technological trends without sufficient preparation and pay insufficient attention to the human factors involved in digitization. This phenomenon can be exacerbated when these technologies become highly dependent, as during the COVID-19 pandemic. This study aims to better understand challenges and to propose solutions for a successful implementation of digitized technology. A literature review is combined with survey results and specific consulting strategies. Data from the first wave of the COVID-19 pandemic in Germany were collected by means of an online survey, with a representative sample of the German population. However, we did not reveal any correlation between home office and suffering, mental health, and physical health (indicators of digitization usage to cope with COVID-19 pandemic), but rather that younger workers are more prone to using digitized technology. Based on previous findings that older individuals tend to have negative attitudes toward digital transformation, appropriate countermeasures are needed to help them become more tech-savvy. Accordingly, a software tool is proposed. The tool can help the management team to manage digitization efficiently. Employee well-being can be increased as companies are made aware of necessary measures such as training for individuals and groups at an early stage.https://www.mdpi.com/2571-5577/4/4/97change managementCOVID-19decision-support modeldigitizationemployee motivationemployee satisfaction
spellingShingle Steffen C. Eickemeyer
Jan Busch
Chia-Te Liu
Sonia Lippke
Acting Instead of Reacting—Ensuring Employee Retention during Successful Introduction of i4.0
Applied System Innovation
change management
COVID-19
decision-support model
digitization
employee motivation
employee satisfaction
title Acting Instead of Reacting—Ensuring Employee Retention during Successful Introduction of i4.0
title_full Acting Instead of Reacting—Ensuring Employee Retention during Successful Introduction of i4.0
title_fullStr Acting Instead of Reacting—Ensuring Employee Retention during Successful Introduction of i4.0
title_full_unstemmed Acting Instead of Reacting—Ensuring Employee Retention during Successful Introduction of i4.0
title_short Acting Instead of Reacting—Ensuring Employee Retention during Successful Introduction of i4.0
title_sort acting instead of reacting ensuring employee retention during successful introduction of i4 0
topic change management
COVID-19
decision-support model
digitization
employee motivation
employee satisfaction
url https://www.mdpi.com/2571-5577/4/4/97
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