Perceptions of professional nurses regarding introduction of the Batho Pele principles in State hospitals

Background: The South African health care delivery system has shifted focus to primary health care since 1994. For this purpose the Batho Pele principles were introduced. Nurses claim, however, that since the introduction of these principles patients and their families have been making unnecessary a...

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Main Authors: Sindiwe James, Thenjiwe M. Miza
Format: Article
Language:English
Published: AOSIS 2015-03-01
Series:Curationis
Subjects:
Online Access:https://curationis.org.za/index.php/curationis/article/view/1128
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author Sindiwe James
Thenjiwe M. Miza
author_facet Sindiwe James
Thenjiwe M. Miza
author_sort Sindiwe James
collection DOAJ
description Background: The South African health care delivery system has shifted focus to primary health care since 1994. For this purpose the Batho Pele principles were introduced. Nurses claim, however, that since the introduction of these principles patients and their families have been making unnecessary and sometimes impossible demands of nursing staff. This article presents the perceptions of the professional nurses regarding the introduction of the Batho Pele principles in their workplace. Objectives: To describe the perceptions of professional nurses regarding introduction of the Batho Pele principles and to recommend guidelines to facilitate measures to realise the objects of these principles. Method: A qualitative, exploratory, descriptive and contexual research design was used. Six audio-taped focus group discussions and field notes were used to collect data from purposively sampled participants who have worked in the outpatient departments of hospitals in thePort Elizabeth Hospital Complex. Guba’s model of trustworthiness was used to confirm integrity of the study, whilst the participants were kept anonymous, protected from harm and participated voluntarily. Data analysis was done using Tesch’s data analysis spiral and with the involvement of an independent-coder. Results: Three themes emerged, revealing that the professional nurses perceived the objectives of the Batho Pele principles as difficult to uphold due to the inadequate planning prior to their implementation. Inadequacy of human and material resources aggravated this perception. Conclusion: Professional nurses are not happy with how things are in terms of introduction of the Batho Pele principles, but are optimistic of a positive change in the near future.
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spelling doaj.art-4dd31e63ac2743de8f4e97915b458d6f2022-12-21T22:31:27ZengAOSISCurationis0379-85772223-62792015-03-01381e1e910.4102/curationis.v38i1.11281220Perceptions of professional nurses regarding introduction of the Batho Pele principles in State hospitalsSindiwe James0Thenjiwe M. Miza1Department of Nursing Science, North Campus, Nelson Mandela Metropolitan University, Port ElizabethLivingstone Hospital, Port ElizabethBackground: The South African health care delivery system has shifted focus to primary health care since 1994. For this purpose the Batho Pele principles were introduced. Nurses claim, however, that since the introduction of these principles patients and their families have been making unnecessary and sometimes impossible demands of nursing staff. This article presents the perceptions of the professional nurses regarding the introduction of the Batho Pele principles in their workplace. Objectives: To describe the perceptions of professional nurses regarding introduction of the Batho Pele principles and to recommend guidelines to facilitate measures to realise the objects of these principles. Method: A qualitative, exploratory, descriptive and contexual research design was used. Six audio-taped focus group discussions and field notes were used to collect data from purposively sampled participants who have worked in the outpatient departments of hospitals in thePort Elizabeth Hospital Complex. Guba’s model of trustworthiness was used to confirm integrity of the study, whilst the participants were kept anonymous, protected from harm and participated voluntarily. Data analysis was done using Tesch’s data analysis spiral and with the involvement of an independent-coder. Results: Three themes emerged, revealing that the professional nurses perceived the objectives of the Batho Pele principles as difficult to uphold due to the inadequate planning prior to their implementation. Inadequacy of human and material resources aggravated this perception. Conclusion: Professional nurses are not happy with how things are in terms of introduction of the Batho Pele principles, but are optimistic of a positive change in the near future.https://curationis.org.za/index.php/curationis/article/view/1128Professional nurse, Patient care, Perceptions, Managers, Batho-Pele Principles.
spellingShingle Sindiwe James
Thenjiwe M. Miza
Perceptions of professional nurses regarding introduction of the Batho Pele principles in State hospitals
Curationis
Professional nurse, Patient care, Perceptions, Managers, Batho-Pele Principles.
title Perceptions of professional nurses regarding introduction of the Batho Pele principles in State hospitals
title_full Perceptions of professional nurses regarding introduction of the Batho Pele principles in State hospitals
title_fullStr Perceptions of professional nurses regarding introduction of the Batho Pele principles in State hospitals
title_full_unstemmed Perceptions of professional nurses regarding introduction of the Batho Pele principles in State hospitals
title_short Perceptions of professional nurses regarding introduction of the Batho Pele principles in State hospitals
title_sort perceptions of professional nurses regarding introduction of the batho pele principles in state hospitals
topic Professional nurse, Patient care, Perceptions, Managers, Batho-Pele Principles.
url https://curationis.org.za/index.php/curationis/article/view/1128
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