The Quality of Educational Services: Gap between Optimal and Actual Status according to Dentistry Students

Introduction: Students as main customers of educational services judge service quality by making a comparison between their expected services and the services that they receive. Differences between expectations and perceived performance are referred to as ‘quality gap’. Regarding educational service...

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Bibliographic Details
Main Authors: Masoud bahreini, Shahla Momeni Danaei, Shohreh Shahamat, Alireza Khatoni, Sahar Ghodsi, Mohsen Hashemi
Format: Article
Language:fas
Published: Isfahan University of Medical Sciences, Medical Education Development Center 2012-02-01
Series:مجله ایرانی آموزش در علوم پزشکی
Subjects:
Online Access:http://ijme.mui.ac.ir/article-1-1248-en.pdf