Using an Integrated Approach QFD, FAHP and VIKOR to Select an Appropriate ERP System

Enterprise resource planning systems (ERP) for facilitating the operation of organizations and integration of the process of business data are an important competitive advantage for organizations. To the successful implementation of an ERP system is essential to choose a system that can be aligned w...

Full description

Bibliographic Details
Main Authors: kamran feizi, Mohammad Sabet motlagh, Mehdi Abedini naeini
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2015-01-01
Series:مطالعات مدیریت کسب و کار هوشمند
Subjects:
Online Access:https://ims.atu.ac.ir/article_1556_c823c0547e1a1e30a3a0adb21ee14911.pdf
_version_ 1797386100354842624
author kamran feizi
Mohammad Sabet motlagh
Mehdi Abedini naeini
author_facet kamran feizi
Mohammad Sabet motlagh
Mehdi Abedini naeini
author_sort kamran feizi
collection DOAJ
description Enterprise resource planning systems (ERP) for facilitating the operation of organizations and integration of the process of business data are an important competitive advantage for organizations. To the successful implementation of an ERP system is essential to choose a system that can be aligned with the needs of the organization. Therefore, a proper decision-making approach for the selection of an ERP system is required so that take into accounts the needs and characteristics of the ERP system and also the interaction between them. So in this study, an integrated decision-making framework for the selection of ERP systems based on the concept of QFD, fuzzy analytic hierarchy process and Vikor provided. The framework makes the needs of the organization and also features of ERP system. To validate the model, the model is applied in a case. The results of this study show that among of the criteria, the cost and system performance criteria are the most important and sixth supplier is the most proper supplier. Keywords: Enterprise resource planning (ERP), Quality Function Deployment (QFD), Fuzzy Analytic Hierarchy Process, Vikor Method
first_indexed 2024-03-08T22:04:07Z
format Article
id doaj.art-4e56c2fed4d24246a64f6ee761dd7d56
institution Directory Open Access Journal
issn 2821-0964
2821-0816
language fas
last_indexed 2024-03-08T22:04:07Z
publishDate 2015-01-01
publisher Allameh Tabataba'i University Press
record_format Article
series مطالعات مدیریت کسب و کار هوشمند
spelling doaj.art-4e56c2fed4d24246a64f6ee761dd7d562023-12-19T10:32:10ZfasAllameh Tabataba'i University Pressمطالعات مدیریت کسب و کار هوشمند2821-09642821-08162015-01-013101201556Using an Integrated Approach QFD, FAHP and VIKOR to Select an Appropriate ERP Systemkamran feizi0Mohammad Sabet motlagh1Mehdi Abedini naeini2Professor of Allameh Tabataba’i UniversityPhD student, production and operations management, Allameh Tabataba’i University, IranPhD student, Industrial Management, Farabi campus of Tehran University, Qom, IranEnterprise resource planning systems (ERP) for facilitating the operation of organizations and integration of the process of business data are an important competitive advantage for organizations. To the successful implementation of an ERP system is essential to choose a system that can be aligned with the needs of the organization. Therefore, a proper decision-making approach for the selection of an ERP system is required so that take into accounts the needs and characteristics of the ERP system and also the interaction between them. So in this study, an integrated decision-making framework for the selection of ERP systems based on the concept of QFD, fuzzy analytic hierarchy process and Vikor provided. The framework makes the needs of the organization and also features of ERP system. To validate the model, the model is applied in a case. The results of this study show that among of the criteria, the cost and system performance criteria are the most important and sixth supplier is the most proper supplier. Keywords: Enterprise resource planning (ERP), Quality Function Deployment (QFD), Fuzzy Analytic Hierarchy Process, Vikor Methodhttps://ims.atu.ac.ir/article_1556_c823c0547e1a1e30a3a0adb21ee14911.pdfenterprise resource planning (erp)quality function deployment (qfd)fuzzy analytic hierarchy processvikor method
spellingShingle kamran feizi
Mohammad Sabet motlagh
Mehdi Abedini naeini
Using an Integrated Approach QFD, FAHP and VIKOR to Select an Appropriate ERP System
مطالعات مدیریت کسب و کار هوشمند
enterprise resource planning (erp)
quality function deployment (qfd)
fuzzy analytic hierarchy process
vikor method
title Using an Integrated Approach QFD, FAHP and VIKOR to Select an Appropriate ERP System
title_full Using an Integrated Approach QFD, FAHP and VIKOR to Select an Appropriate ERP System
title_fullStr Using an Integrated Approach QFD, FAHP and VIKOR to Select an Appropriate ERP System
title_full_unstemmed Using an Integrated Approach QFD, FAHP and VIKOR to Select an Appropriate ERP System
title_short Using an Integrated Approach QFD, FAHP and VIKOR to Select an Appropriate ERP System
title_sort using an integrated approach qfd fahp and vikor to select an appropriate erp system
topic enterprise resource planning (erp)
quality function deployment (qfd)
fuzzy analytic hierarchy process
vikor method
url https://ims.atu.ac.ir/article_1556_c823c0547e1a1e30a3a0adb21ee14911.pdf
work_keys_str_mv AT kamranfeizi usinganintegratedapproachqfdfahpandvikortoselectanappropriateerpsystem
AT mohammadsabetmotlagh usinganintegratedapproachqfdfahpandvikortoselectanappropriateerpsystem
AT mehdiabedininaeini usinganintegratedapproachqfdfahpandvikortoselectanappropriateerpsystem