Emotional Intelligence and the Perception of Stressors at Work Among Healthcare Employees in Neonatology and Paediatrics

Addressing the stress of medical staff has become a priority in the health sector due to the high prevalence of professional exhaustion among healthcare employees and due to the negative outcomes associated with burnout of medical personnel. By measuring workplace stressors, the management of medica...

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Main Authors: Cătălin Cîrstoveanu, Bogdan Oprea, Vlad Burtăverde, Mihai Dimitriu, Anca Pantea Stoian, Antoniu Crangu Ionescu, Nikolaos Zygouropoulos, Bogdan Socea, Nicolae Bacalbașa, Liana Pleș, Florentina Jacota – Alexe, Adrian Toma, Felix Voinea, Bogdan Chiper
Format: Article
Language:English
Published: University of Messina 2020-12-01
Series:Mediterranean Journal of Clinical Psychology
Subjects:
Online Access:https://cab.unime.it/journals/index.php/MJCP/article/view/2678
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author Cătălin Cîrstoveanu
Bogdan Oprea
Vlad Burtăverde
Mihai Dimitriu
Anca Pantea Stoian
Antoniu Crangu Ionescu
Nikolaos Zygouropoulos
Bogdan Socea
Nicolae Bacalbașa
Liana Pleș
Florentina Jacota – Alexe
Adrian Toma
Felix Voinea
Bogdan Chiper
author_facet Cătălin Cîrstoveanu
Bogdan Oprea
Vlad Burtăverde
Mihai Dimitriu
Anca Pantea Stoian
Antoniu Crangu Ionescu
Nikolaos Zygouropoulos
Bogdan Socea
Nicolae Bacalbașa
Liana Pleș
Florentina Jacota – Alexe
Adrian Toma
Felix Voinea
Bogdan Chiper
author_sort Cătălin Cîrstoveanu
collection DOAJ
description Addressing the stress of medical staff has become a priority in the health sector due to the high prevalence of professional exhaustion among healthcare employees and due to the negative outcomes associated with burnout of medical personnel. By measuring workplace stressors, the management of medical organizations can identify the most important sources of physicians’ exhaustion and can change different administrative policies to reduce them. Another widespread practice in stress management is the measurement of individual differences that could be vulnerability or protection factors for the occurrence of exhaustion, such as emotional intelligence. This study explored the relationship between physicians' emotional intelligence and their perceived level of the most significant stressors. One hundred nine physicians (Mage = 35.42, SD = 7.05, 7.3% males, 92.7% females) from the field of neonatology, pediatrics, or anesthesiology, recruited from the South-West, South-East, and the North of Romania completed measures of emotional intelligence and perceived work-related stressors. Emotional intelligence (intrapersonal emotional intelligence, interpersonal emotional intelligence, stress management, adaptability, and general mood) was measured with the Romanian version of Bar-On Emotional Quotient Inventory (EQ-i) and perceived stressors at work (work relationship, aspects of the job, overload, control, lack of job security, lack of resources and communication, lack of work-life balance) were measured with the Romanian version of Organizational Stress Screening Tool (ASSET). The zero-order correlations among study variables were conducted, followed by a series of hierarchical multiple regressions. Stress management explained 11% of the extent to which work relationships were perceived as a stressor. Intrapersonal emotional intelligence accounted for 6.4% of the variance in the extent to which the lack of work-life balance was perceived as a stressor. Stress management accounted for 17% of the variance in the extent to which the lack of resources and poor communication were perceived as stressors. Intrapersonal emotional intelligence accounted for 6.6% of the variance in the extent to other aspects of the job were perceived as stressors. There were no differences regarding the perceived stressors between the considered geographic regions (South-West, South-East, and North). Drawing on these findings, decision-makers may develop training programs to enhance the level of emotional intelligence with the aim of decreasing work-related stress in the medical field in Romania.
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spelling doaj.art-4e802cbb6d32417ab2fc6580a32dd27e2022-12-22T03:46:56ZengUniversity of MessinaMediterranean Journal of Clinical Psychology2282-16192020-12-018310.6092/2282-1619/mjcp-26782301Emotional Intelligence and the Perception of Stressors at Work Among Healthcare Employees in Neonatology and PaediatricsCătălin Cîrstoveanu0Bogdan Oprea1Vlad Burtăverde2Mihai Dimitriu3Anca Pantea Stoian4Antoniu Crangu Ionescu5Nikolaos Zygouropoulos6Bogdan Socea7Nicolae Bacalbașa8Liana Pleș9Florentina Jacota – Alexe10Adrian Toma11Felix Voinea12Bogdan Chiper13"Carol Davila" University of Medicine and Pharmacy, Bucharest; Emergency Clinical Hospital for Children "Maria Sklodowska-Curie", BucharestDepartment of Psychology, University of BucharestDepartment of Psychology, University of Bucharest"Carol Davila" University of Medicine and Pharmacy, Bucharest; St. Pantelimon Emergency Clinical Hospital, Bucharest"Carol Davila" University of Medicine and Pharmacy, Bucharest; National Institute of Diabetes, Nutrition and Metabolic Diseases "N. C. Paulescu", Bucharest"Carol Davila" University of Medicine and Pharmacy, Bucharest; "St. Pantelimon" Emergency Clinical Hospital, Bucharest"St. Pantelimon" Emergency Clinical Hospital, Bucharest,"Carol Davila" University of Medicine and Pharmacy, Bucharest; "St. Pantelimon"  Emergency Clinical Hospital, Bucharest"Carol Davila" University of Medicine and Pharmacy, Department of Obstetrics and Gynecology, Bucharest; "Dr. I. Cantacuzino" Clinical Hospital, Bucharest"Carol Davila" University of Medicine and Pharmacy, Bucharest; "St. Ioan" Emergency Clinical Hospital, Bucur Maternity, Bucharest"St. Pantelimon" Emergency Clinical Hospital, Bucharest"Titu Maiorescu" University, Bucharest, Faculty of MedicineOvidius University, Faculty of Medicine, Universitatii Str. no 1, Campus Building B, Constanta 900470The Bucharest University of Economic Studies, 6 Piata Romana, Sector 1, BucharestAddressing the stress of medical staff has become a priority in the health sector due to the high prevalence of professional exhaustion among healthcare employees and due to the negative outcomes associated with burnout of medical personnel. By measuring workplace stressors, the management of medical organizations can identify the most important sources of physicians’ exhaustion and can change different administrative policies to reduce them. Another widespread practice in stress management is the measurement of individual differences that could be vulnerability or protection factors for the occurrence of exhaustion, such as emotional intelligence. This study explored the relationship between physicians' emotional intelligence and their perceived level of the most significant stressors. One hundred nine physicians (Mage = 35.42, SD = 7.05, 7.3% males, 92.7% females) from the field of neonatology, pediatrics, or anesthesiology, recruited from the South-West, South-East, and the North of Romania completed measures of emotional intelligence and perceived work-related stressors. Emotional intelligence (intrapersonal emotional intelligence, interpersonal emotional intelligence, stress management, adaptability, and general mood) was measured with the Romanian version of Bar-On Emotional Quotient Inventory (EQ-i) and perceived stressors at work (work relationship, aspects of the job, overload, control, lack of job security, lack of resources and communication, lack of work-life balance) were measured with the Romanian version of Organizational Stress Screening Tool (ASSET). The zero-order correlations among study variables were conducted, followed by a series of hierarchical multiple regressions. Stress management explained 11% of the extent to which work relationships were perceived as a stressor. Intrapersonal emotional intelligence accounted for 6.4% of the variance in the extent to which the lack of work-life balance was perceived as a stressor. Stress management accounted for 17% of the variance in the extent to which the lack of resources and poor communication were perceived as stressors. Intrapersonal emotional intelligence accounted for 6.6% of the variance in the extent to other aspects of the job were perceived as stressors. There were no differences regarding the perceived stressors between the considered geographic regions (South-West, South-East, and North). Drawing on these findings, decision-makers may develop training programs to enhance the level of emotional intelligence with the aim of decreasing work-related stress in the medical field in Romania.https://cab.unime.it/journals/index.php/MJCP/article/view/2678emotional intelligencestressors at workhealthcare employeesclinical psychologypaediatrics.
spellingShingle Cătălin Cîrstoveanu
Bogdan Oprea
Vlad Burtăverde
Mihai Dimitriu
Anca Pantea Stoian
Antoniu Crangu Ionescu
Nikolaos Zygouropoulos
Bogdan Socea
Nicolae Bacalbașa
Liana Pleș
Florentina Jacota – Alexe
Adrian Toma
Felix Voinea
Bogdan Chiper
Emotional Intelligence and the Perception of Stressors at Work Among Healthcare Employees in Neonatology and Paediatrics
Mediterranean Journal of Clinical Psychology
emotional intelligence
stressors at work
healthcare employees
clinical psychology
paediatrics.
title Emotional Intelligence and the Perception of Stressors at Work Among Healthcare Employees in Neonatology and Paediatrics
title_full Emotional Intelligence and the Perception of Stressors at Work Among Healthcare Employees in Neonatology and Paediatrics
title_fullStr Emotional Intelligence and the Perception of Stressors at Work Among Healthcare Employees in Neonatology and Paediatrics
title_full_unstemmed Emotional Intelligence and the Perception of Stressors at Work Among Healthcare Employees in Neonatology and Paediatrics
title_short Emotional Intelligence and the Perception of Stressors at Work Among Healthcare Employees in Neonatology and Paediatrics
title_sort emotional intelligence and the perception of stressors at work among healthcare employees in neonatology and paediatrics
topic emotional intelligence
stressors at work
healthcare employees
clinical psychology
paediatrics.
url https://cab.unime.it/journals/index.php/MJCP/article/view/2678
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