Performance Measurement of Academic Information Systems using Performance Prism and ISO/IEC 25010
The aim of the research was to measure system performance information in terms of system quality using the ISO/IEC 25010 model and involve stakeholders using the Performance Prism (PP) model. The research applied an action research approach where researchers developed performance measurement models...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Bina Nusantara University
2020-11-01
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| Series: | Journal the Winners |
| Subjects: | |
| Online Access: | https://journal.binus.ac.id/index.php/winners/article/view/6505 |
| Summary: | The aim of the research was to measure system performance information in terms of system quality using the ISO/IEC 25010 model and involve stakeholders using the Performance Prism (PP) model. The research applied an action research approach where researchers developed performance measurement models and solved existing problems. The research produced 41 performance indicators, which were used to measure academic information system. The results in general academic information systems have a performance value of 5,522. |
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| ISSN: | 1412-1212 2541-2388 |