Tenopir, C. (2013). Building Evidence of the Value and Impact of Library and Information Services: Methods, Metrics and ROI. University of Alberta.
Citação norma ChicagoTenopir, Carol. Building Evidence of the Value and Impact of Library and Information Services: Methods, Metrics and ROI. University of Alberta, 2013.
Citação norma MLATenopir, Carol. Building Evidence of the Value and Impact of Library and Information Services: Methods, Metrics and ROI. University of Alberta, 2013.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.