The Effect of Chaplain Patient Navigators and Multidisciplinary Family Meetings on Patient Outcomes in the ICU: The Critical Care Collaboration and Communication Project

OBJECTIVES:. To assess the effectiveness of a chaplain patient navigator in improving outcomes and reducing costs in the ICU setting. DESIGN:. A randomized controlled trial at a large, urban, academic community hospital in Baltimore, Maryland. SETTING/PATIENTS:. All patients admitted to the Johns Ho...

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Main Authors: Fahid Alghanim, MD, Muhammad Furqan, MBBS, Laura Prichett, PhD, Jondavid Landon, MD, Xueting Tao, MHS, Pooja Selvam, BS, Myles Leslie, PhD, Katherine Hartman-Shea, MSW, LSCW-C, Paula Teague, MBA, DMin, Wayman Scott, MS, MTS, LGPC, Susan Kraeuter, MS, RN, Heather Hicks, BSN, RN, CCRN, Sneha Jain, MD, MBA, Sarah York, MSN, RN, Renee Blanding, MD, MPH, Sammy Zakaria, MD, MPH, FCCM
Format: Article
Language:English
Published: Wolters Kluwer 2021-11-01
Series:Critical Care Explorations
Online Access:http://journals.lww.com/10.1097/CCE.0000000000000574
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author Fahid Alghanim, MD
Muhammad Furqan, MBBS
Laura Prichett, PhD
Jondavid Landon, MD
Xueting Tao, MHS
Pooja Selvam, BS
Myles Leslie, PhD
Katherine Hartman-Shea, MSW, LSCW-C
Paula Teague, MBA, DMin
Wayman Scott, MS, MTS, LGPC
Susan Kraeuter, MS, RN
Heather Hicks, BSN, RN, CCRN
Sneha Jain, MD, MBA
Sarah York, MSN, RN
Renee Blanding, MD, MPH
Sammy Zakaria, MD, MPH, FCCM
author_facet Fahid Alghanim, MD
Muhammad Furqan, MBBS
Laura Prichett, PhD
Jondavid Landon, MD
Xueting Tao, MHS
Pooja Selvam, BS
Myles Leslie, PhD
Katherine Hartman-Shea, MSW, LSCW-C
Paula Teague, MBA, DMin
Wayman Scott, MS, MTS, LGPC
Susan Kraeuter, MS, RN
Heather Hicks, BSN, RN, CCRN
Sneha Jain, MD, MBA
Sarah York, MSN, RN
Renee Blanding, MD, MPH
Sammy Zakaria, MD, MPH, FCCM
author_sort Fahid Alghanim, MD
collection DOAJ
description OBJECTIVES:. To assess the effectiveness of a chaplain patient navigator in improving outcomes and reducing costs in the ICU setting. DESIGN:. A randomized controlled trial at a large, urban, academic community hospital in Baltimore, Maryland. SETTING/PATIENTS:. All patients admitted to the Johns Hopkins Bayview Medical Center Cardiac and Medical ICUs between March 2015 and December 2015. INTERVENTIONS:. Patients in the intervention group were assigned a chaplain patient navigator to facilitate communication, offer support, and setup multidisciplinary family meetings. MEASUREMENTS AND MAIN RESULTS:. The primary outcomes were hospital and ICU length of stay. Secondary outcomes included total and ICU charges, 60- and 90-day readmission rates, and the number of palliative care consults. For all outcomes, patients were included in the intention-to-treat analyses only if they remained in the ICU greater than 24 hours. In total, 1,174 were randomly assigned to “usual care” (n = 573) or to the intervention (n = 601). In the intervention group, 44.8% (269/601) had meetings within 24 hours of admission and, of those patients, 32.8% (88/268) took part in the larger multidisciplinary family meeting 2–3 days later. The intervention group had longer mean adjusted hospital length of stay (7.78 vs 8.63 d; p ≤ 0.001) and mean ICU length of stay (3.65 vs 3.87 d; p = 0.029). In addition, they had greater total and ICU charges. There were no differences in other outcomes. Of note, only differences in total and ICU charges remained when controlling for case-mix index, which were greater in the intervention group. CONCLUSIONS:. Although the chaplain patient navigator anecdotally enhanced communication, our study found an increase in hospital and ICU length of stay as well as cost. Since other studies have shown benefits in some clinical outcomes, projects focused on patient navigators may learn lessons from our study in order to better prioritize family meetings, gather indicators of communication quality, and identify the optimal patient navigator operational context.
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spelling doaj.art-4eb57a56d3c94f0b960b6694098061392022-12-21T23:08:45ZengWolters KluwerCritical Care Explorations2639-80282021-11-01311e057410.1097/CCE.0000000000000574202111000-00011The Effect of Chaplain Patient Navigators and Multidisciplinary Family Meetings on Patient Outcomes in the ICU: The Critical Care Collaboration and Communication ProjectFahid Alghanim, MD0Muhammad Furqan, MBBS1Laura Prichett, PhD2Jondavid Landon, MD3Xueting Tao, MHS4Pooja Selvam, BS5Myles Leslie, PhD6Katherine Hartman-Shea, MSW, LSCW-C7Paula Teague, MBA, DMin8Wayman Scott, MS, MTS, LGPC9Susan Kraeuter, MS, RN10Heather Hicks, BSN, RN, CCRN11Sneha Jain, MD, MBA12Sarah York, MSN, RN13Renee Blanding, MD, MPH14Sammy Zakaria, MD, MPH, FCCM151 Department of Medicine, University of Maryland School of Medicine, Baltimore, MD.2 Department of Cardiovascular Medicine, Heart and Vascular Institute, Cleveland Clinic, Cleveland, OH.3 Biostatistics, Epidemiology, and Data Management (BEAD) Core, Johns Hopkins University, Baltimore, MD.4 Department of Emergency Medicine, Eastern Virginia Medical School, Norfolk, VA.3 Biostatistics, Epidemiology, and Data Management (BEAD) Core, Johns Hopkins University, Baltimore, MD.5 University of Central Florida College of Medicine, Orlando, FL.6 Cumming School of Medicine, University of Calgary, Calgary, AB, Canada.7 Department of Social Work, Johns Hopkins Bayview Medical Center, Baltimore, MD.8 Department of Spiritual Care and Chaplaincy, Johns Hopkins Bayview Medical Center, Baltimore, MD.9 Counseling and Support Services, Gilchrist Hospice, Greater Baltimore Medical Center, Towson, MD.10 Department of Nursing, Johns Hopkins Bayview Medical Center, Baltimore, MD.10 Department of Nursing, Johns Hopkins Bayview Medical Center, Baltimore, MD.11 Department of Medicine, NewYork-Presbyterian/Columbia University Irving Medical Center, New York, NY.12 Johns Hopkins University School of Nursing, Baltimore, MD.13 Department of Anesthesia and Critical Care Medicine, Johns Hopkins University School of Medicine, Baltimore, MD.14 Department of Medicine, Johns Hopkins University School of Medicine, Baltimore, MD.OBJECTIVES:. To assess the effectiveness of a chaplain patient navigator in improving outcomes and reducing costs in the ICU setting. DESIGN:. A randomized controlled trial at a large, urban, academic community hospital in Baltimore, Maryland. SETTING/PATIENTS:. All patients admitted to the Johns Hopkins Bayview Medical Center Cardiac and Medical ICUs between March 2015 and December 2015. INTERVENTIONS:. Patients in the intervention group were assigned a chaplain patient navigator to facilitate communication, offer support, and setup multidisciplinary family meetings. MEASUREMENTS AND MAIN RESULTS:. The primary outcomes were hospital and ICU length of stay. Secondary outcomes included total and ICU charges, 60- and 90-day readmission rates, and the number of palliative care consults. For all outcomes, patients were included in the intention-to-treat analyses only if they remained in the ICU greater than 24 hours. In total, 1,174 were randomly assigned to “usual care” (n = 573) or to the intervention (n = 601). In the intervention group, 44.8% (269/601) had meetings within 24 hours of admission and, of those patients, 32.8% (88/268) took part in the larger multidisciplinary family meeting 2–3 days later. The intervention group had longer mean adjusted hospital length of stay (7.78 vs 8.63 d; p ≤ 0.001) and mean ICU length of stay (3.65 vs 3.87 d; p = 0.029). In addition, they had greater total and ICU charges. There were no differences in other outcomes. Of note, only differences in total and ICU charges remained when controlling for case-mix index, which were greater in the intervention group. CONCLUSIONS:. Although the chaplain patient navigator anecdotally enhanced communication, our study found an increase in hospital and ICU length of stay as well as cost. Since other studies have shown benefits in some clinical outcomes, projects focused on patient navigators may learn lessons from our study in order to better prioritize family meetings, gather indicators of communication quality, and identify the optimal patient navigator operational context.http://journals.lww.com/10.1097/CCE.0000000000000574
spellingShingle Fahid Alghanim, MD
Muhammad Furqan, MBBS
Laura Prichett, PhD
Jondavid Landon, MD
Xueting Tao, MHS
Pooja Selvam, BS
Myles Leslie, PhD
Katherine Hartman-Shea, MSW, LSCW-C
Paula Teague, MBA, DMin
Wayman Scott, MS, MTS, LGPC
Susan Kraeuter, MS, RN
Heather Hicks, BSN, RN, CCRN
Sneha Jain, MD, MBA
Sarah York, MSN, RN
Renee Blanding, MD, MPH
Sammy Zakaria, MD, MPH, FCCM
The Effect of Chaplain Patient Navigators and Multidisciplinary Family Meetings on Patient Outcomes in the ICU: The Critical Care Collaboration and Communication Project
Critical Care Explorations
title The Effect of Chaplain Patient Navigators and Multidisciplinary Family Meetings on Patient Outcomes in the ICU: The Critical Care Collaboration and Communication Project
title_full The Effect of Chaplain Patient Navigators and Multidisciplinary Family Meetings on Patient Outcomes in the ICU: The Critical Care Collaboration and Communication Project
title_fullStr The Effect of Chaplain Patient Navigators and Multidisciplinary Family Meetings on Patient Outcomes in the ICU: The Critical Care Collaboration and Communication Project
title_full_unstemmed The Effect of Chaplain Patient Navigators and Multidisciplinary Family Meetings on Patient Outcomes in the ICU: The Critical Care Collaboration and Communication Project
title_short The Effect of Chaplain Patient Navigators and Multidisciplinary Family Meetings on Patient Outcomes in the ICU: The Critical Care Collaboration and Communication Project
title_sort effect of chaplain patient navigators and multidisciplinary family meetings on patient outcomes in the icu the critical care collaboration and communication project
url http://journals.lww.com/10.1097/CCE.0000000000000574
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