FOSTERING FINANCIAL INCLUSION: THE DETERMINANTS OF THE USERS BEHAVIOUR OF THE SMART ACT BRANCHLESS BANKING SERVICE

FOSTERING FINANCIAL INCLUSION: THE DETERMINANTS OF THE USERS BEHAVIOUR OF THE SMART ACT BRANCHLESS BANKING SERVICE

The presence of Smart Act Branchless Banking Service (SABBS) in Indonesia is expected to be able to encourage people to have bank accounts and obtain banking services so that it can increase financial inclusion. The purpose of this study is to examine the determinants of the SABBS users’ behaviour b...

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Bibliographic Details
Main Authors: Supramono Supramono, Elsa Stefanie, Theresia Woro Damayanti
Format: Article
Language:English
Published: University of Oradea Publishing House 2020-09-01
Series:Oradea Journal of Business and Economics
Subjects:
financial inclusion
banking service
attitude
intention
user behaviour
Online Access:http://ojbe.steconomiceuoradea.ro/wp-content/uploads/2020/10/OJBE_vol-52_20-30.pdf

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