Patient Satisfaction in Spine Surgery: A Systematic Review of the Literature
Patient satisfaction reflects the patients’ perception of the outcome of care and is being considered for use in future reimbursement schemes. No consensus exists regarding the best instrument to measure patient satisfaction in the field of spine surgery. This systematic review aimed to determine ho...
| Main Authors: | , , , , , , , |
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| Format: | Article |
| Language: | English |
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Korean Spine Society
2019-12-01
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| Series: | Asian Spine Journal |
| Subjects: | |
| Online Access: | http://www.asianspinejournal.org/upload/pdf/asj-2019-0032.pdf |
| _version_ | 1818701128377827328 |
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| author | Joshua York Menendez Nidal Bassam Omar Gustavo Chagoya Borna Ethan Tabibian Galal Ashraf Elsayed Beverly Claire Walters Barton Lucius Guthrie Mark Norman Hadley |
| author_facet | Joshua York Menendez Nidal Bassam Omar Gustavo Chagoya Borna Ethan Tabibian Galal Ashraf Elsayed Beverly Claire Walters Barton Lucius Guthrie Mark Norman Hadley |
| author_sort | Joshua York Menendez |
| collection | DOAJ |
| description | Patient satisfaction reflects the patients’ perception of the outcome of care and is being considered for use in future reimbursement schemes. No consensus exists regarding the best instrument to measure patient satisfaction in the field of spine surgery. This systematic review aimed to determine how patient satisfaction for spine surgery has been measured previously and whether a disease-specific, comprehensive instrument to measure patient satisfaction has been established; we also aimed to define the dimensions of care that determine patient satisfaction in spine surgery. A systematic search of three online databases, unpublished sources, and citations was undertaken to identify 156 empirical studies that reported on patient satisfaction in the field of spine surgery. Manuscripts were reviewed in terms of the patient satisfaction instrument used, and the instruments were categorized as per content and method axes. Taxonomy of patient satisfaction with spine surgery identified the major characteristics of providers and medical care that influenced patient satisfaction and acted as a structure to categorically define the dimensions of patient satisfaction in spine surgery. The reviewed studies predominantly used global (108/156) rather than multidimensional (46/156), instruments. Most studies (96.2%) reported satisfaction with outcome rather than with care, and only 18.5% of the studies (29/156) utilized a disease-specific instrument. The following seven dimensions of patient status, outcome, and care experience that affected patient satisfaction were identified: pain, function, patient expectations/preference, specific patient health characteristics, caregiver interpersonal manner, efficacy/clinical outcomes, and postoperative care/therapy. Currently, no disease-specific instrument that includes all dimensions of patient satisfaction in spine surgery has been developed. Such a patient satisfaction instrument should be designed, tested for reliability and validity, and widely implemented. |
| first_indexed | 2024-12-17T15:15:55Z |
| format | Article |
| id | doaj.art-4ee7897247574ef5b6064894c706511c |
| institution | Directory Open Access Journal |
| issn | 1976-1902 1976-7846 |
| language | English |
| last_indexed | 2024-12-17T15:15:55Z |
| publishDate | 2019-12-01 |
| publisher | Korean Spine Society |
| record_format | Article |
| series | Asian Spine Journal |
| spelling | doaj.art-4ee7897247574ef5b6064894c706511c2022-12-21T21:43:32ZengKorean Spine SocietyAsian Spine Journal1976-19021976-78462019-12-011361047105710.31616/asj.2019.00321102Patient Satisfaction in Spine Surgery: A Systematic Review of the LiteratureJoshua York Menendez0Nidal Bassam OmarGustavo Chagoya1Borna Ethan Tabibian2Galal Ashraf Elsayed3Beverly Claire Walters4Barton Lucius Guthrie5Mark Norman Hadley6 Department of Neurosurgery, University of Alabama at Birmingham, Birmingham, AL, USA Department of Neurosurgery, University of Alabama at Birmingham, Birmingham, AL, USA Department of Neurosurgery, University of Alabama at Birmingham, Birmingham, AL, USA Department of Neurosurgery, University of Alabama at Birmingham, Birmingham, AL, USA Department of Neurosurgery, University of Alabama at Birmingham, Birmingham, AL, USA Department of Neurosurgery, University of Alabama at Birmingham, Birmingham, AL, USA Department of Neurosurgery, University of Alabama at Birmingham, Birmingham, AL, USAPatient satisfaction reflects the patients’ perception of the outcome of care and is being considered for use in future reimbursement schemes. No consensus exists regarding the best instrument to measure patient satisfaction in the field of spine surgery. This systematic review aimed to determine how patient satisfaction for spine surgery has been measured previously and whether a disease-specific, comprehensive instrument to measure patient satisfaction has been established; we also aimed to define the dimensions of care that determine patient satisfaction in spine surgery. A systematic search of three online databases, unpublished sources, and citations was undertaken to identify 156 empirical studies that reported on patient satisfaction in the field of spine surgery. Manuscripts were reviewed in terms of the patient satisfaction instrument used, and the instruments were categorized as per content and method axes. Taxonomy of patient satisfaction with spine surgery identified the major characteristics of providers and medical care that influenced patient satisfaction and acted as a structure to categorically define the dimensions of patient satisfaction in spine surgery. The reviewed studies predominantly used global (108/156) rather than multidimensional (46/156), instruments. Most studies (96.2%) reported satisfaction with outcome rather than with care, and only 18.5% of the studies (29/156) utilized a disease-specific instrument. The following seven dimensions of patient status, outcome, and care experience that affected patient satisfaction were identified: pain, function, patient expectations/preference, specific patient health characteristics, caregiver interpersonal manner, efficacy/clinical outcomes, and postoperative care/therapy. Currently, no disease-specific instrument that includes all dimensions of patient satisfaction in spine surgery has been developed. Such a patient satisfaction instrument should be designed, tested for reliability and validity, and widely implemented.http://www.asianspinejournal.org/upload/pdf/asj-2019-0032.pdfpatient satisfactionpatient reported outcome measuresevidence-based medicine |
| spellingShingle | Joshua York Menendez Nidal Bassam Omar Gustavo Chagoya Borna Ethan Tabibian Galal Ashraf Elsayed Beverly Claire Walters Barton Lucius Guthrie Mark Norman Hadley Patient Satisfaction in Spine Surgery: A Systematic Review of the Literature Asian Spine Journal patient satisfaction patient reported outcome measures evidence-based medicine |
| title | Patient Satisfaction in Spine Surgery: A Systematic Review of the Literature |
| title_full | Patient Satisfaction in Spine Surgery: A Systematic Review of the Literature |
| title_fullStr | Patient Satisfaction in Spine Surgery: A Systematic Review of the Literature |
| title_full_unstemmed | Patient Satisfaction in Spine Surgery: A Systematic Review of the Literature |
| title_short | Patient Satisfaction in Spine Surgery: A Systematic Review of the Literature |
| title_sort | patient satisfaction in spine surgery a systematic review of the literature |
| topic | patient satisfaction patient reported outcome measures evidence-based medicine |
| url | http://www.asianspinejournal.org/upload/pdf/asj-2019-0032.pdf |
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