A self-management psychoeducational eHealth program to support and empower people with advanced cancer and their family caregivers: Development using the scrum methodology

Background: eHealth programs could be a flexible and scalable resource to support and empower people with advanced cancer and their family caregivers. A face-to-face intervention that has demonstrated effectiveness is the “FOCUS” program, developed and tested in the USA. Recently the FOCUS program w...

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Main Authors: Vincent Van Goethem, Sigrid Dierickx, Orphé Matthys, Laurel Northouse, Line Lund, Catherine Jordan, Elena Turola, Maaike van der Wel, David Scott, Richard Harding, Luc Deliens, Lore Lapeire, Peter Hudson, Aline De Vleminck, Joachim Cohen
Format: Article
Language:English
Published: Elsevier 2023-09-01
Series:Internet Interventions
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2214782923000593
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author Vincent Van Goethem
Sigrid Dierickx
Orphé Matthys
Laurel Northouse
Line Lund
Catherine Jordan
Elena Turola
Maaike van der Wel
David Scott
Richard Harding
Luc Deliens
Lore Lapeire
Peter Hudson
Aline De Vleminck
Joachim Cohen
author_facet Vincent Van Goethem
Sigrid Dierickx
Orphé Matthys
Laurel Northouse
Line Lund
Catherine Jordan
Elena Turola
Maaike van der Wel
David Scott
Richard Harding
Luc Deliens
Lore Lapeire
Peter Hudson
Aline De Vleminck
Joachim Cohen
author_sort Vincent Van Goethem
collection DOAJ
description Background: eHealth programs could be a flexible and scalable resource to support and empower people with advanced cancer and their family caregivers. A face-to-face intervention that has demonstrated effectiveness is the “FOCUS” program, developed and tested in the USA. Recently the FOCUS program was translated and adapted to the European context as part of an international study in six European countries, resulting in the “FOCUS+” program. FOCUS+ served as the basis for development of the web-based iFOCUS program. Objective: We aim to (1) describe the development process of the iFOCUS program, (2) outline the challenges we encountered and how they were overcome, and (3) present findings regarding the acceptability and usability of iFOCUS. Methods: We used the four phased agile Scrum methodology to develop iFOCUS and applied set timeframes of rapid program development and evaluation (sprints). Five teams were involved in the development i.e. a core development group, a web development team, an international consortium, audio-visual experts, and potential end-users. Results: Development followed seven steps, integrated across the four phases of Scrum: (1) concept design, (2) development of mock-ups, (3) Feedback from the international consortium, (4) technical development of iFOCUS, (5) creating versions for the six participating countries, (6) preliminary testing of iFOCUS and (7) implementing the final version in a randomized controlled trial. User testing included 42 participants (twenty patient-family caregiver dyads and two bereaved family caregivers) who reviewed the iFOCUS program. Users found the iFOCUS program to be acceptable and usable. Feedback mainly focused on text size and fonts. Minor changes to the content, tailoring, and program flow were required. During development we encountered program specific and general challenges. Using the Scrum methodology facilitated iterative development to address these issues. For some challenges, such as tailoring, we had to make pragmatic choices due to time and resource limitations. Conclusions/discussion: The development of a tailored, self-managed psychoeducational eHealth program for people with advanced cancer and their family caregivers is an intense process and requires pragmatic choices. By keeping the emphasis on the target population during development, no specific remarks pertaining to advanced cancer were identified. Some challenges we encountered are common to eHealth development, others were related to program specific requirements. Using the Scrum methodology allows teams to efficiently collaborate during program development and increases the flexibility of the development process. Interpersonal contact between research staff and potential end-users is recommended during and after the development of eHealth programs.
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spelling doaj.art-4f19c734aa364eecbc8636a17cbac2a82023-08-20T04:38:02ZengElsevierInternet Interventions2214-78292023-09-0133100659A self-management psychoeducational eHealth program to support and empower people with advanced cancer and their family caregivers: Development using the scrum methodologyVincent Van Goethem0Sigrid Dierickx1Orphé Matthys2Laurel Northouse3Line Lund4Catherine Jordan5Elena Turola6Maaike van der Wel7David Scott8Richard Harding9Luc Deliens10Lore Lapeire11Peter Hudson12Aline De Vleminck13Joachim Cohen14Vrije Universiteit Brussel (VUB) & Ghent University, End-of-life Care Research Group, Laarbeeklaan 103, 1090 Brussels, Belgium; Ghent University, Department of Public Health and Primary Care, C. Heymanslaan 10, 9000 Ghent, Belgium; Vrije Universiteit Brussel (VUB), Department of Family Medicine and Chronic Care, Laarbeeklaan 103, 1090 Brussels, Belgium; Corresponding author at: End-of-Life Care Research Group, Ghent University and Vrije Universiteit Brussel, Corneel Heymanslaan 10, 9000 Ghent, Belgium.Vrije Universiteit Brussel (VUB) & Ghent University, End-of-life Care Research Group, Laarbeeklaan 103, 1090 Brussels, Belgium; Ghent University, Department of Public Health and Primary Care, C. Heymanslaan 10, 9000 Ghent, Belgium; Vrije Universiteit Brussel (VUB), Department of Family Medicine and Chronic Care, Laarbeeklaan 103, 1090 Brussels, BelgiumVrije Universiteit Brussel (VUB) & Ghent University, End-of-life Care Research Group, Laarbeeklaan 103, 1090 Brussels, Belgium; Ghent University, Department of Public Health and Primary Care, C. Heymanslaan 10, 9000 Ghent, Belgium; Vrije Universiteit Brussel (VUB), Department of Family Medicine and Chronic Care, Laarbeeklaan 103, 1090 Brussels, BelgiumUniversity of Michigan School of Nursing, Ann Arbor, MI, USADepartment of Public Health, University of Copenhagen, Copenhagen, Denmark; Palliative Care Research Unit, Bispebjerg and Frederiksberg Hospital, Copenhagen, DenmarkUniversity College Dublin, National University of Ireland, Dublin, IrelandScientific Directorate, Azienda USL-IRCCS di Reggio Emilia, Reggio Emilia, ItalyErasmus MC, University Medical Center Rotterdam, the NetherlandsThe School of Nursing and Midwifery, Queen's University of Belfast, Belfast, United KingdomCicely Saunders Institute of Palliative Care, Policy and Rehabilitation, King's College London, London, United KingdomVrije Universiteit Brussel (VUB) & Ghent University, End-of-life Care Research Group, Laarbeeklaan 103, 1090 Brussels, Belgium; Ghent University, Department of Public Health and Primary Care, C. Heymanslaan 10, 9000 Ghent, Belgium; Vrije Universiteit Brussel (VUB), Department of Family Medicine and Chronic Care, Laarbeeklaan 103, 1090 Brussels, BelgiumVrije Universiteit Brussel (VUB) & Ghent University, End-of-life Care Research Group, Laarbeeklaan 103, 1090 Brussels, Belgium; Ghent University Hospital, Department of Medical Oncology, C. Heymanslaan 10, 9000 Ghent, BelgiumVrije Universiteit Brussel (VUB) & Ghent University, End-of-life Care Research Group, Laarbeeklaan 103, 1090 Brussels, Belgium; St Vincent's Hospital and the Univeristy of Melbourne, Centre of Palliative Care, Melbourne, AustraliaVrije Universiteit Brussel (VUB) & Ghent University, End-of-life Care Research Group, Laarbeeklaan 103, 1090 Brussels, Belgium; Vrije Universiteit Brussel (VUB), Department of Family Medicine and Chronic Care, Laarbeeklaan 103, 1090 Brussels, BelgiumVrije Universiteit Brussel (VUB) & Ghent University, End-of-life Care Research Group, Laarbeeklaan 103, 1090 Brussels, Belgium; Vrije Universiteit Brussel (VUB), Department of Family Medicine and Chronic Care, Laarbeeklaan 103, 1090 Brussels, BelgiumBackground: eHealth programs could be a flexible and scalable resource to support and empower people with advanced cancer and their family caregivers. A face-to-face intervention that has demonstrated effectiveness is the “FOCUS” program, developed and tested in the USA. Recently the FOCUS program was translated and adapted to the European context as part of an international study in six European countries, resulting in the “FOCUS+” program. FOCUS+ served as the basis for development of the web-based iFOCUS program. Objective: We aim to (1) describe the development process of the iFOCUS program, (2) outline the challenges we encountered and how they were overcome, and (3) present findings regarding the acceptability and usability of iFOCUS. Methods: We used the four phased agile Scrum methodology to develop iFOCUS and applied set timeframes of rapid program development and evaluation (sprints). Five teams were involved in the development i.e. a core development group, a web development team, an international consortium, audio-visual experts, and potential end-users. Results: Development followed seven steps, integrated across the four phases of Scrum: (1) concept design, (2) development of mock-ups, (3) Feedback from the international consortium, (4) technical development of iFOCUS, (5) creating versions for the six participating countries, (6) preliminary testing of iFOCUS and (7) implementing the final version in a randomized controlled trial. User testing included 42 participants (twenty patient-family caregiver dyads and two bereaved family caregivers) who reviewed the iFOCUS program. Users found the iFOCUS program to be acceptable and usable. Feedback mainly focused on text size and fonts. Minor changes to the content, tailoring, and program flow were required. During development we encountered program specific and general challenges. Using the Scrum methodology facilitated iterative development to address these issues. For some challenges, such as tailoring, we had to make pragmatic choices due to time and resource limitations. Conclusions/discussion: The development of a tailored, self-managed psychoeducational eHealth program for people with advanced cancer and their family caregivers is an intense process and requires pragmatic choices. By keeping the emphasis on the target population during development, no specific remarks pertaining to advanced cancer were identified. Some challenges we encountered are common to eHealth development, others were related to program specific requirements. Using the Scrum methodology allows teams to efficiently collaborate during program development and increases the flexibility of the development process. Interpersonal contact between research staff and potential end-users is recommended during and after the development of eHealth programs.http://www.sciencedirect.com/science/article/pii/S2214782923000593eHealthDyadicAdvanced cancerFamily caregiverIntervention developmentPsychoeducational intervention
spellingShingle Vincent Van Goethem
Sigrid Dierickx
Orphé Matthys
Laurel Northouse
Line Lund
Catherine Jordan
Elena Turola
Maaike van der Wel
David Scott
Richard Harding
Luc Deliens
Lore Lapeire
Peter Hudson
Aline De Vleminck
Joachim Cohen
A self-management psychoeducational eHealth program to support and empower people with advanced cancer and their family caregivers: Development using the scrum methodology
Internet Interventions
eHealth
Dyadic
Advanced cancer
Family caregiver
Intervention development
Psychoeducational intervention
title A self-management psychoeducational eHealth program to support and empower people with advanced cancer and their family caregivers: Development using the scrum methodology
title_full A self-management psychoeducational eHealth program to support and empower people with advanced cancer and their family caregivers: Development using the scrum methodology
title_fullStr A self-management psychoeducational eHealth program to support and empower people with advanced cancer and their family caregivers: Development using the scrum methodology
title_full_unstemmed A self-management psychoeducational eHealth program to support and empower people with advanced cancer and their family caregivers: Development using the scrum methodology
title_short A self-management psychoeducational eHealth program to support and empower people with advanced cancer and their family caregivers: Development using the scrum methodology
title_sort self management psychoeducational ehealth program to support and empower people with advanced cancer and their family caregivers development using the scrum methodology
topic eHealth
Dyadic
Advanced cancer
Family caregiver
Intervention development
Psychoeducational intervention
url http://www.sciencedirect.com/science/article/pii/S2214782923000593
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