The effectiveness of Electronic Resident ID Card Services at the Demographic affairs office, Civil Registration office, Labor and Transmigration office at Soppeng District

The effectiveness of an act of service or specific actions performed in a precise and impact on the fulfillment of the needs of the public. This study aims to determine the effectiveness of the service of electronic identity cards (E-ID) at the official residence, civil records, manpower and transmi...

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Main Authors: Edi Sutriadi, Dahlan Dahlan, Djamil Hasim
Format: Article
Language:English
Published: Program Studi Ilmu Administrasi Publik Program Pascasarjana Universitas Negeri Makassar 2018-06-01
Series:Jurnal Ilmiah Ilmu Administrasi Publik
Online Access:https://ojs.unm.ac.id/iap/article/view/6534
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author Edi Sutriadi
Dahlan Dahlan
Djamil Hasim
author_facet Edi Sutriadi
Dahlan Dahlan
Djamil Hasim
author_sort Edi Sutriadi
collection DOAJ
description The effectiveness of an act of service or specific actions performed in a precise and impact on the fulfillment of the needs of the public. This study aims to determine the effectiveness of the service of electronic identity cards (E-ID) at the official residence, civil records, manpower and transmigration Soppeng. To achieve these objectives the researchers used a technique of collecting data through interviews, observation and documentation. Data have been obtained from the results of the study were processed using qualitative analysis. The results showed that: (1) The efficiency of service E-ID card at the Department of Population, Civil, Labor and Transmigration Soppeng less effective, (2) Procedure service E-ID card is good, (3) coordination of the leadership of subordinates at the Department Population, Civil, Labor and Transmigration Soppeng are effective, (4) The responsiveness of the employees already good, (5) Facilities and infrastructure are less effective.
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spelling doaj.art-4f1d0048f4bc4ce3bd6a5c98ddf278722022-12-21T18:02:16ZengProgram Studi Ilmu Administrasi Publik Program Pascasarjana Universitas Negeri MakassarJurnal Ilmiah Ilmu Administrasi Publik2086-63642549-74992018-06-0181273610.26858/jiap.v8i1.65344364The effectiveness of Electronic Resident ID Card Services at the Demographic affairs office, Civil Registration office, Labor and Transmigration office at Soppeng DistrictEdi SutriadiDahlan DahlanDjamil HasimThe effectiveness of an act of service or specific actions performed in a precise and impact on the fulfillment of the needs of the public. This study aims to determine the effectiveness of the service of electronic identity cards (E-ID) at the official residence, civil records, manpower and transmigration Soppeng. To achieve these objectives the researchers used a technique of collecting data through interviews, observation and documentation. Data have been obtained from the results of the study were processed using qualitative analysis. The results showed that: (1) The efficiency of service E-ID card at the Department of Population, Civil, Labor and Transmigration Soppeng less effective, (2) Procedure service E-ID card is good, (3) coordination of the leadership of subordinates at the Department Population, Civil, Labor and Transmigration Soppeng are effective, (4) The responsiveness of the employees already good, (5) Facilities and infrastructure are less effective.https://ojs.unm.ac.id/iap/article/view/6534
spellingShingle Edi Sutriadi
Dahlan Dahlan
Djamil Hasim
The effectiveness of Electronic Resident ID Card Services at the Demographic affairs office, Civil Registration office, Labor and Transmigration office at Soppeng District
Jurnal Ilmiah Ilmu Administrasi Publik
title The effectiveness of Electronic Resident ID Card Services at the Demographic affairs office, Civil Registration office, Labor and Transmigration office at Soppeng District
title_full The effectiveness of Electronic Resident ID Card Services at the Demographic affairs office, Civil Registration office, Labor and Transmigration office at Soppeng District
title_fullStr The effectiveness of Electronic Resident ID Card Services at the Demographic affairs office, Civil Registration office, Labor and Transmigration office at Soppeng District
title_full_unstemmed The effectiveness of Electronic Resident ID Card Services at the Demographic affairs office, Civil Registration office, Labor and Transmigration office at Soppeng District
title_short The effectiveness of Electronic Resident ID Card Services at the Demographic affairs office, Civil Registration office, Labor and Transmigration office at Soppeng District
title_sort effectiveness of electronic resident id card services at the demographic affairs office civil registration office labor and transmigration office at soppeng district
url https://ojs.unm.ac.id/iap/article/view/6534
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