Analyzing the Costs and Benefits of Installing Unmanned Parcel Lockers: Focusing on Residential Complexes in Korea

A boom in e-commerce in Korea has sparked off high daily-volume demand for small-sized home delivery services, which poses a great challenge to distribution networks, especially in urban areas where traffic congestion, accessibility, and pollution are serious problems. In addition, security issues f...

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Main Authors: Hoang Thai Pham, Hyangsook Lee
Format: Article
Language:English
Published: Emerald Publishing 2019-06-01
Series:Journal of International Logistics and Trade
Online Access:https://www.emerald.com/insight/content/doi/10.24006/jilt.2019.17.2.002/full/pdf
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author Hoang Thai Pham
Hyangsook Lee
author_facet Hoang Thai Pham
Hyangsook Lee
author_sort Hoang Thai Pham
collection DOAJ
description A boom in e-commerce in Korea has sparked off high daily-volume demand for small-sized home delivery services, which poses a great challenge to distribution networks, especially in urban areas where traffic congestion, accessibility, and pollution are serious problems. In addition, security issues for people who live in small townhouses and detached houses without security systems and guards have received increasing attention from the government and society. Thus, the introduction of a new alternative for home delivery services, unmanned parcel lockers, is urgent for residents living in these areas. This paper examines and compares potential socio-economic impacts in terms of costs and benefits when such lockers are installed at selected locations in residential areas. The results show that this policy is worthy of adoption, with several undeniable benefits to local communities. In addition, sensitivity analyses estimate the economic performance of this project at different social discount rates, and they check the sensitivity of economic performance based on variations in the variables. The value of travel time savings was identified as a critical and dominating factor directly affecting economic performance.
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spelling doaj.art-4f30f1e362864e508ff78c530f083ef02023-11-17T10:48:58ZengEmerald PublishingJournal of International Logistics and Trade1738-21222508-75922019-06-01172435410.24006/jilt.2019.17.2.002Analyzing the Costs and Benefits of Installing Unmanned Parcel Lockers: Focusing on Residential Complexes in KoreaHoang Thai Pham0Hyangsook Lee1Graduate School of Logistics, Incheon National University, KoreaGraduate School of Logistics, Incheon National University, KoreaA boom in e-commerce in Korea has sparked off high daily-volume demand for small-sized home delivery services, which poses a great challenge to distribution networks, especially in urban areas where traffic congestion, accessibility, and pollution are serious problems. In addition, security issues for people who live in small townhouses and detached houses without security systems and guards have received increasing attention from the government and society. Thus, the introduction of a new alternative for home delivery services, unmanned parcel lockers, is urgent for residents living in these areas. This paper examines and compares potential socio-economic impacts in terms of costs and benefits when such lockers are installed at selected locations in residential areas. The results show that this policy is worthy of adoption, with several undeniable benefits to local communities. In addition, sensitivity analyses estimate the economic performance of this project at different social discount rates, and they check the sensitivity of economic performance based on variations in the variables. The value of travel time savings was identified as a critical and dominating factor directly affecting economic performance.https://www.emerald.com/insight/content/doi/10.24006/jilt.2019.17.2.002/full/pdf
spellingShingle Hoang Thai Pham
Hyangsook Lee
Analyzing the Costs and Benefits of Installing Unmanned Parcel Lockers: Focusing on Residential Complexes in Korea
Journal of International Logistics and Trade
title Analyzing the Costs and Benefits of Installing Unmanned Parcel Lockers: Focusing on Residential Complexes in Korea
title_full Analyzing the Costs and Benefits of Installing Unmanned Parcel Lockers: Focusing on Residential Complexes in Korea
title_fullStr Analyzing the Costs and Benefits of Installing Unmanned Parcel Lockers: Focusing on Residential Complexes in Korea
title_full_unstemmed Analyzing the Costs and Benefits of Installing Unmanned Parcel Lockers: Focusing on Residential Complexes in Korea
title_short Analyzing the Costs and Benefits of Installing Unmanned Parcel Lockers: Focusing on Residential Complexes in Korea
title_sort analyzing the costs and benefits of installing unmanned parcel lockers focusing on residential complexes in korea
url https://www.emerald.com/insight/content/doi/10.24006/jilt.2019.17.2.002/full/pdf
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AT hyangsooklee analyzingthecostsandbenefitsofinstallingunmannedparcellockersfocusingonresidentialcomplexesinkorea