Investigating the Barriers to the Establishment of Total Quality Management in Educational and Non-educational Hospitals
Background and Objectives: One of the most popular systems for creating structural changes in hospitals is total quality management; Which is known as one of the most important philosophies to increase the effectiveness of the organization and competitive advantage. This study aimed to investigate t...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | fas |
| Published: |
Qom University of Medical Sciences
2021-04-01
|
| Series: | Majallah-i Dānishgāh-i ̒Ulūm-i Pizishkī-i Qum |
| Subjects: | |
| Online Access: | http://journal.muq.ac.ir/article-1-2975-en.html |
| _version_ | 1818838081840611328 |
|---|---|
| author | Azam Dehghani Snjar Salajegheh Mehdi Mohammad Bagheri Samaneh Mehdizadeh |
| author_facet | Azam Dehghani Snjar Salajegheh Mehdi Mohammad Bagheri Samaneh Mehdizadeh |
| author_sort | Azam Dehghani |
| collection | DOAJ |
| description | Background and Objectives: One of the most popular systems for creating structural changes in hospitals
is total quality management; Which is known as one of the most important philosophies to increase the
effectiveness of the organization and competitive advantage. This study aimed to investigate the barriers
to the establishment of TQM in hospitals in Kerman
Methods: This descriptive-correlational study examined the barriers to the establishment of TQM in hospitals
in Kerman in 2019-2020. 377 managers and experts, medical, administrative and financial staff
of the hospitals (188 Educational and 189 non-educational), entered the study through simple random
sampling. Niga Barriers to implementing TQM questionnaire, Hershey & Blanchard Leadership Styles
Questionnaire and Staff Maturity Questionnaire was used for data collection. Descriptive statistics (frequency,
mean and standard deviation) and analytical statistics (Chi-square, independent t-test, analysis
of variance and Tukey) were used to analyze the data. The significance level was 0.05.
Results: The average total barriers to the implementation of TQM in Educational hospitals was more than
non-Educational (P=0.046). The highest mean was related to cultural barriers and staff and imperative leadership
and the professional organizational maturity of staff. There was a significant difference between the
barriers to the implementation of TQM and leadership style and organizational maturity of staff (P<0.05).
Conclusion: According to the results, the most obstacles to establishing TQM in Kerman hospitals were cultural
barriers and staff, which were created due to the command leadership style. It is better for hospital
managers to recognize the obstacles to the implementation of TQM, in order to remove these obstacles. |
| first_indexed | 2024-12-19T03:32:44Z |
| format | Article |
| id | doaj.art-4f32e07cf04b4b1982a3ac9f3912c946 |
| institution | Directory Open Access Journal |
| issn | 1735-7799 2008-1375 |
| language | fas |
| last_indexed | 2024-12-19T03:32:44Z |
| publishDate | 2021-04-01 |
| publisher | Qom University of Medical Sciences |
| record_format | Article |
| series | Majallah-i Dānishgāh-i ̒Ulūm-i Pizishkī-i Qum |
| spelling | doaj.art-4f32e07cf04b4b1982a3ac9f3912c9462022-12-21T20:37:27ZfasQom University of Medical SciencesMajallah-i Dānishgāh-i ̒Ulūm-i Pizishkī-i Qum1735-77992008-13752021-04-01152120129Investigating the Barriers to the Establishment of Total Quality Management in Educational and Non-educational HospitalsAzam Dehghani0Snjar Salajegheh1Mehdi Mohammad Bagheri2Samaneh Mehdizadeh3 Department of Governmental Management, Faculty of Management, Kerman Branch, Islamic Azad University, Kerman, Iran. Department of Governmental Management, Faculty of Management, Kerman Branch, Islamic Azad University, Kerman, Iran. Department of Governmental Management, Faculty of Management, Kerman Branch, Islamic Azad University, Kerman, Iran. Department of Governmental Management, Faculty of Management, Kerman Branch, Islamic Azad University, Kerman, Iran. Background and Objectives: One of the most popular systems for creating structural changes in hospitals is total quality management; Which is known as one of the most important philosophies to increase the effectiveness of the organization and competitive advantage. This study aimed to investigate the barriers to the establishment of TQM in hospitals in Kerman Methods: This descriptive-correlational study examined the barriers to the establishment of TQM in hospitals in Kerman in 2019-2020. 377 managers and experts, medical, administrative and financial staff of the hospitals (188 Educational and 189 non-educational), entered the study through simple random sampling. Niga Barriers to implementing TQM questionnaire, Hershey & Blanchard Leadership Styles Questionnaire and Staff Maturity Questionnaire was used for data collection. Descriptive statistics (frequency, mean and standard deviation) and analytical statistics (Chi-square, independent t-test, analysis of variance and Tukey) were used to analyze the data. The significance level was 0.05. Results: The average total barriers to the implementation of TQM in Educational hospitals was more than non-Educational (P=0.046). The highest mean was related to cultural barriers and staff and imperative leadership and the professional organizational maturity of staff. There was a significant difference between the barriers to the implementation of TQM and leadership style and organizational maturity of staff (P<0.05). Conclusion: According to the results, the most obstacles to establishing TQM in Kerman hospitals were cultural barriers and staff, which were created due to the command leadership style. It is better for hospital managers to recognize the obstacles to the implementation of TQM, in order to remove these obstacles.http://journal.muq.ac.ir/article-1-2975-en.htmltotal quality managementhospitalsiran |
| spellingShingle | Azam Dehghani Snjar Salajegheh Mehdi Mohammad Bagheri Samaneh Mehdizadeh Investigating the Barriers to the Establishment of Total Quality Management in Educational and Non-educational Hospitals Majallah-i Dānishgāh-i ̒Ulūm-i Pizishkī-i Qum total quality management hospitals iran |
| title | Investigating the Barriers to the Establishment of Total Quality Management in Educational and Non-educational Hospitals |
| title_full | Investigating the Barriers to the Establishment of Total Quality Management in Educational and Non-educational Hospitals |
| title_fullStr | Investigating the Barriers to the Establishment of Total Quality Management in Educational and Non-educational Hospitals |
| title_full_unstemmed | Investigating the Barriers to the Establishment of Total Quality Management in Educational and Non-educational Hospitals |
| title_short | Investigating the Barriers to the Establishment of Total Quality Management in Educational and Non-educational Hospitals |
| title_sort | investigating the barriers to the establishment of total quality management in educational and non educational hospitals |
| topic | total quality management hospitals iran |
| url | http://journal.muq.ac.ir/article-1-2975-en.html |
| work_keys_str_mv | AT azamdehghani investigatingthebarrierstotheestablishmentoftotalqualitymanagementineducationalandnoneducationalhospitals AT snjarsalajegheh investigatingthebarrierstotheestablishmentoftotalqualitymanagementineducationalandnoneducationalhospitals AT mehdimohammadbagheri investigatingthebarrierstotheestablishmentoftotalqualitymanagementineducationalandnoneducationalhospitals AT samanehmehdizadeh investigatingthebarrierstotheestablishmentoftotalqualitymanagementineducationalandnoneducationalhospitals |