Good, Better, Best Practise – A Comparative Analysis of Official Destination Websites.

The uplifting financial impact that tourism may have on local and global economies of scale has resulted in tourists becoming a highly sought-after commodity capable of turning almost any tourism destination and its attractions into thriving exports. With the rapid evolution of Information and Commu...

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Main Author: Candice Louw
Format: Article
Language:English
Published: AfricaJournals 2017-05-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_26_vol_6__3__2017.pdf
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author Candice Louw
author_facet Candice Louw
author_sort Candice Louw
collection DOAJ
description The uplifting financial impact that tourism may have on local and global economies of scale has resulted in tourists becoming a highly sought-after commodity capable of turning almost any tourism destination and its attractions into thriving exports. With the rapid evolution of Information and Communication Technologies (ICTs) and the introduction of smart technologies in particular, however, tourism has become not only more accessible, but arguably also more competitive with an online, try-before-youbuy tourism experience now becoming a reality. Subsequently, the battle is no longer for top offline destination only, but also for online destination of choice. An opportunity thus exists for Official Destination Websites (ODWs) to take advantage of these, and additional opportunities, to enhance a prospective tourist’s online, pre-tourism experience. By analysing seven of the world’s most popular destinations’ capital city ODWs, one comes to realise that ODWs have become an integrated, rather than independent, part of facilitating tourism. As such, the importance of developing, implementing and maintaining an ODW to increase the likelihood of a possible tourist conversion from mere browser to buyer is highlighted. Finally, the similarities and differences between the analysed ODWs are also listed in an attempt to guide prospective tourism destinations in their endeavour to establish a new ODW, as well as allowing destinations with an existing ODW to possibly implement improvements.
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spelling doaj.art-4f33b4fd37284740ad2809cc5df0399f2022-12-21T23:25:47ZengAfricaJournalsAfrican Journal of Hospitality, Tourism and Leisure2223-814X2017-05-0163article_26_vol_6__3__2017Good, Better, Best Practise – A Comparative Analysis of Official Destination Websites.Candice Louw0University of Johannesburg Faculty of Management Department of Business ManagementThe uplifting financial impact that tourism may have on local and global economies of scale has resulted in tourists becoming a highly sought-after commodity capable of turning almost any tourism destination and its attractions into thriving exports. With the rapid evolution of Information and Communication Technologies (ICTs) and the introduction of smart technologies in particular, however, tourism has become not only more accessible, but arguably also more competitive with an online, try-before-youbuy tourism experience now becoming a reality. Subsequently, the battle is no longer for top offline destination only, but also for online destination of choice. An opportunity thus exists for Official Destination Websites (ODWs) to take advantage of these, and additional opportunities, to enhance a prospective tourist’s online, pre-tourism experience. By analysing seven of the world’s most popular destinations’ capital city ODWs, one comes to realise that ODWs have become an integrated, rather than independent, part of facilitating tourism. As such, the importance of developing, implementing and maintaining an ODW to increase the likelihood of a possible tourist conversion from mere browser to buyer is highlighted. Finally, the similarities and differences between the analysed ODWs are also listed in an attempt to guide prospective tourism destinations in their endeavour to establish a new ODW, as well as allowing destinations with an existing ODW to possibly implement improvements.http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_26_vol_6__3__2017.pdfE-TourismTourism WebsitesOfficial Destination WebsitesOnline TourismWeb Development
spellingShingle Candice Louw
Good, Better, Best Practise – A Comparative Analysis of Official Destination Websites.
African Journal of Hospitality, Tourism and Leisure
E-Tourism
Tourism Websites
Official Destination Websites
Online Tourism
Web Development
title Good, Better, Best Practise – A Comparative Analysis of Official Destination Websites.
title_full Good, Better, Best Practise – A Comparative Analysis of Official Destination Websites.
title_fullStr Good, Better, Best Practise – A Comparative Analysis of Official Destination Websites.
title_full_unstemmed Good, Better, Best Practise – A Comparative Analysis of Official Destination Websites.
title_short Good, Better, Best Practise – A Comparative Analysis of Official Destination Websites.
title_sort good better best practise a comparative analysis of official destination websites
topic E-Tourism
Tourism Websites
Official Destination Websites
Online Tourism
Web Development
url http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_26_vol_6__3__2017.pdf
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