User Opinion Prediction for Arabic Hotel Reviews Using Lexicons and Artificial Intelligence Techniques
Opinion mining refers to the process that helps to identify and to classify users’ emotions and opinions from any source, such as an online review. Thus, opinion mining provides organizations with an insight into their reputation based on previous customers’ opinions regarding their services or prod...
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| Format: | Article |
| Language: | English |
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MDPI AG
2023-05-01
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| Series: | Applied Sciences |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2076-3417/13/10/5985 |