A New Approach in Strategy Formulation using Clustering Algorithm: An Instance in a Service Company

The ever severe dynamic competitive environment has led to increasing complexity of strategic decision making in giant organizations. Strategy formulation is one of basic processes in achieving long range goals. Since, in ordinary methods considering all factors and their significance in accomplishi...

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Format: Article
Language:English
Published: Iran University of Science & Technology 2012-06-01
Series:International Journal of Industrial Engineering and Production Research
Subjects:
Online Access:http://ijiepr.iust.ac.ir/browse.php?a_code=A-10-1-137&slc_lang=en&sid=1
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collection DOAJ
description The ever severe dynamic competitive environment has led to increasing complexity of strategic decision making in giant organizations. Strategy formulation is one of basic processes in achieving long range goals. Since, in ordinary methods considering all factors and their significance in accomplishing individual goals are almost impossible. Here, a new approach based on clustering method is proposed to assist the decision makers in formulating strategies. Having extracted the internal and external factors, after setting long range goals, the factor-goal matrices are generated according to the impact rate of factors on goals. According to created matrices, clusters including goals and factors are formed. By considering individual clusters the strategies are proposed according to the current state of clusters for the organization. By applying this new method the opportunity of considering the impact of all factors and its interactions on goals are not lost. Strategy-factor and strategy-goal matrices are utilized to validate the proposed method. To show the appropriateness and practicality of our approach, particularly in an environment with a large number of interacting goals and factors, we have implemented the approach in Mahmodabad Training Center (MTC) in Iran. The resulting goal-factor, current and dated states of clusters, also, strategy-goal and strategy-factor matrices for model validation and route branch indices for finding out how the organization achieved each goal are reported.
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spelling doaj.art-4fa4d7fc79fa4dc283084972b9f0b64b2022-12-22T03:16:11ZengIran University of Science & TechnologyInternational Journal of Industrial Engineering and Production Research2008-48892345-363X2012-06-01232125142A New Approach in Strategy Formulation using Clustering Algorithm: An Instance in a Service Company0123 The ever severe dynamic competitive environment has led to increasing complexity of strategic decision making in giant organizations. Strategy formulation is one of basic processes in achieving long range goals. Since, in ordinary methods considering all factors and their significance in accomplishing individual goals are almost impossible. Here, a new approach based on clustering method is proposed to assist the decision makers in formulating strategies. Having extracted the internal and external factors, after setting long range goals, the factor-goal matrices are generated according to the impact rate of factors on goals. According to created matrices, clusters including goals and factors are formed. By considering individual clusters the strategies are proposed according to the current state of clusters for the organization. By applying this new method the opportunity of considering the impact of all factors and its interactions on goals are not lost. Strategy-factor and strategy-goal matrices are utilized to validate the proposed method. To show the appropriateness and practicality of our approach, particularly in an environment with a large number of interacting goals and factors, we have implemented the approach in Mahmodabad Training Center (MTC) in Iran. The resulting goal-factor, current and dated states of clusters, also, strategy-goal and strategy-factor matrices for model validation and route branch indices for finding out how the organization achieved each goal are reported.http://ijiepr.iust.ac.ir/browse.php?a_code=A-10-1-137&slc_lang=en&sid=1Strategy formulationClustering algorithm Strategy-factor matrix Route branch indices
spellingShingle A New Approach in Strategy Formulation using Clustering Algorithm: An Instance in a Service Company
International Journal of Industrial Engineering and Production Research
Strategy formulation
Clustering algorithm
Strategy-factor matrix
Route branch indices
title A New Approach in Strategy Formulation using Clustering Algorithm: An Instance in a Service Company
title_full A New Approach in Strategy Formulation using Clustering Algorithm: An Instance in a Service Company
title_fullStr A New Approach in Strategy Formulation using Clustering Algorithm: An Instance in a Service Company
title_full_unstemmed A New Approach in Strategy Formulation using Clustering Algorithm: An Instance in a Service Company
title_short A New Approach in Strategy Formulation using Clustering Algorithm: An Instance in a Service Company
title_sort new approach in strategy formulation using clustering algorithm an instance in a service company
topic Strategy formulation
Clustering algorithm
Strategy-factor matrix
Route branch indices
url http://ijiepr.iust.ac.ir/browse.php?a_code=A-10-1-137&slc_lang=en&sid=1