Analysis of the impact of social network sites and eWOM marketing, considering the reinforcing dimensions of the concept of luxury, on tendency toward luxury brand

Abstract This study, with regard to new ways of marketing in today’s digital world, has tried to analyze and evaluate the impact of marketing through social network sites as the most effective electronic word-of-mouth marketing strategy on tendency toward luxury brand or in other words, on purchase...

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Main Authors: Zahra MajlesiRad, Abdol Hamid Haji pour Shoushtari
Format: Article
Language:English
Published: SpringerOpen 2020-06-01
Series:Future Business Journal
Subjects:
Online Access:http://link.springer.com/article/10.1186/s43093-020-00025-w
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author Zahra MajlesiRad
Abdol Hamid Haji pour Shoushtari
author_facet Zahra MajlesiRad
Abdol Hamid Haji pour Shoushtari
author_sort Zahra MajlesiRad
collection DOAJ
description Abstract This study, with regard to new ways of marketing in today’s digital world, has tried to analyze and evaluate the impact of marketing through social network sites as the most effective electronic word-of-mouth marketing strategy on tendency toward luxury brand or in other words, on purchase intent trigger toward this type of brand. It also outlines that “communication” policy plays a significant role on establishment of strong relationship with customers among luxury marketing mix strategies. The research has been done among users of social network sites that live in the north of Tehran (district nos. 1, 2 and 3). They are considered as social classes A and B, and there is high demand of purchasing luxury brands among them. The impact of structural factors of these sites, as well as demographic factors, with regard to the dimensions that reinforce the concept of “luxury” was studied on the tendency of people toward luxury brands. This study is considered as applied research, and the data collection method is survey-descriptive. The validity of the questionnaire was investigated by exploratory factor analysis through performing principal component analysis. Then the data analysis was conducted by structural equations modeling technique and also Spearman correlation test. At last, most of the hypotheses were confirmed and the results showed a significant impact of social network sites marketing on tendency to luxury brand. The research offers implications for developing effective marketing strategy through social network sites and helps luxury brand managers to build strong customer–brand relationship.
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spelling doaj.art-4fbb31daff39493bbd97059d715b7b542022-12-21T22:44:01ZengSpringerOpenFuture Business Journal2314-72102020-06-016111910.1186/s43093-020-00025-wAnalysis of the impact of social network sites and eWOM marketing, considering the reinforcing dimensions of the concept of luxury, on tendency toward luxury brandZahra MajlesiRad0Abdol Hamid Haji pour Shoushtari1Faculty of Management, Economics and Accountancy, Payame Noor UniversityHigher Education Centre for Cultural HeritageAbstract This study, with regard to new ways of marketing in today’s digital world, has tried to analyze and evaluate the impact of marketing through social network sites as the most effective electronic word-of-mouth marketing strategy on tendency toward luxury brand or in other words, on purchase intent trigger toward this type of brand. It also outlines that “communication” policy plays a significant role on establishment of strong relationship with customers among luxury marketing mix strategies. The research has been done among users of social network sites that live in the north of Tehran (district nos. 1, 2 and 3). They are considered as social classes A and B, and there is high demand of purchasing luxury brands among them. The impact of structural factors of these sites, as well as demographic factors, with regard to the dimensions that reinforce the concept of “luxury” was studied on the tendency of people toward luxury brands. This study is considered as applied research, and the data collection method is survey-descriptive. The validity of the questionnaire was investigated by exploratory factor analysis through performing principal component analysis. Then the data analysis was conducted by structural equations modeling technique and also Spearman correlation test. At last, most of the hypotheses were confirmed and the results showed a significant impact of social network sites marketing on tendency to luxury brand. The research offers implications for developing effective marketing strategy through social network sites and helps luxury brand managers to build strong customer–brand relationship.http://link.springer.com/article/10.1186/s43093-020-00025-wSocial network sitesElectronic word-of-mouth marketingLuxury brand
spellingShingle Zahra MajlesiRad
Abdol Hamid Haji pour Shoushtari
Analysis of the impact of social network sites and eWOM marketing, considering the reinforcing dimensions of the concept of luxury, on tendency toward luxury brand
Future Business Journal
Social network sites
Electronic word-of-mouth marketing
Luxury brand
title Analysis of the impact of social network sites and eWOM marketing, considering the reinforcing dimensions of the concept of luxury, on tendency toward luxury brand
title_full Analysis of the impact of social network sites and eWOM marketing, considering the reinforcing dimensions of the concept of luxury, on tendency toward luxury brand
title_fullStr Analysis of the impact of social network sites and eWOM marketing, considering the reinforcing dimensions of the concept of luxury, on tendency toward luxury brand
title_full_unstemmed Analysis of the impact of social network sites and eWOM marketing, considering the reinforcing dimensions of the concept of luxury, on tendency toward luxury brand
title_short Analysis of the impact of social network sites and eWOM marketing, considering the reinforcing dimensions of the concept of luxury, on tendency toward luxury brand
title_sort analysis of the impact of social network sites and ewom marketing considering the reinforcing dimensions of the concept of luxury on tendency toward luxury brand
topic Social network sites
Electronic word-of-mouth marketing
Luxury brand
url http://link.springer.com/article/10.1186/s43093-020-00025-w
work_keys_str_mv AT zahramajlesirad analysisoftheimpactofsocialnetworksitesandewommarketingconsideringthereinforcingdimensionsoftheconceptofluxuryontendencytowardluxurybrand
AT abdolhamidhajipourshoushtari analysisoftheimpactofsocialnetworksitesandewommarketingconsideringthereinforcingdimensionsoftheconceptofluxuryontendencytowardluxurybrand