Pengaruh Attraction, Accessibillity, Amenity, Ancillary Terhadap Kepuasan Generasi Millenial Berkunjung ke Tempat Wisata

Indonesia has various regions with potential tourism attractions that can attract tourists, one of them is Malang City, where Malang City is also known as one of the main tourist destinations in Indonesia. This study illustrates the influence of the components of tourism products consisting of attr...

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Main Authors: Stella Alvianna, Ryan Gerry Patalo, Syarif Hidayatullah, Ike Kusdyah Rachmawati
Format: Article
Language:English
Published: Politeknik Pariwisata NHI Bandung 2020-04-01
Series:Jurnal Kepariwisataan
Subjects:
Online Access:https://journal.poltekpar-nhi.ac.id/index.php/jk/article/view/41
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author Stella Alvianna
Ryan Gerry Patalo
Syarif Hidayatullah
Ike Kusdyah Rachmawati
author_facet Stella Alvianna
Ryan Gerry Patalo
Syarif Hidayatullah
Ike Kusdyah Rachmawati
author_sort Stella Alvianna
collection DOAJ
description Indonesia has various regions with potential tourism attractions that can attract tourists, one of them is Malang City, where Malang City is also known as one of the main tourist destinations in Indonesia. This study illustrates the influence of the components of tourism products consisting of attractions, access, amenities and ancillary to the decision of visiting tourists, especially millennial generation in the Tlogowaru mask tourism village of Malang. Topeng Village which is one of the tourist destinations in the form of thematic villages with the theme of Malangan Mask that has been around since the year 2016. The population of this study is all students of the Unmer Tourism Tourism Program Malang who entered the millennial age (aged between 15-34 years) with a sample of 60 people based on their characteristics visited Malangan mask village. Data analysis used multiple linear regression and hypothesis testing. The results of the research show that attraction and ancillary have a positive and significant effect on customer satisfaction. This shows the perception of what tourists get and what tourists feel can have a positive impact and also the presence of officers on guard, the presence of security posts and the existence of a tourist information center that continues to be maintained and improved, also has a positive impact on tourist attractions.
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spelling doaj.art-503f2a07ae0341d69a0cb2aefa79080d2024-04-17T02:55:06ZengPoliteknik Pariwisata NHI BandungJurnal Kepariwisataan2477-38082721-47532020-04-014110.34013/jk.v4i1.41Pengaruh Attraction, Accessibillity, Amenity, Ancillary Terhadap Kepuasan Generasi Millenial Berkunjung ke Tempat WisataStella Alvianna0Ryan Gerry Patalo1Syarif Hidayatullah2Ike Kusdyah Rachmawati3Universitas Merdeka MalangUniversitas Merdeka MalangUniversitas Merdeka MalangFakultas Ekonomi Institut Teknologi dan Bisnis Asia Malang Indonesia has various regions with potential tourism attractions that can attract tourists, one of them is Malang City, where Malang City is also known as one of the main tourist destinations in Indonesia. This study illustrates the influence of the components of tourism products consisting of attractions, access, amenities and ancillary to the decision of visiting tourists, especially millennial generation in the Tlogowaru mask tourism village of Malang. Topeng Village which is one of the tourist destinations in the form of thematic villages with the theme of Malangan Mask that has been around since the year 2016. The population of this study is all students of the Unmer Tourism Tourism Program Malang who entered the millennial age (aged between 15-34 years) with a sample of 60 people based on their characteristics visited Malangan mask village. Data analysis used multiple linear regression and hypothesis testing. The results of the research show that attraction and ancillary have a positive and significant effect on customer satisfaction. This shows the perception of what tourists get and what tourists feel can have a positive impact and also the presence of officers on guard, the presence of security posts and the existence of a tourist information center that continues to be maintained and improved, also has a positive impact on tourist attractions. https://journal.poltekpar-nhi.ac.id/index.php/jk/article/view/41AttractionAccessibilityAmenityAncillaryTourism Satisfaction
spellingShingle Stella Alvianna
Ryan Gerry Patalo
Syarif Hidayatullah
Ike Kusdyah Rachmawati
Pengaruh Attraction, Accessibillity, Amenity, Ancillary Terhadap Kepuasan Generasi Millenial Berkunjung ke Tempat Wisata
Jurnal Kepariwisataan
Attraction
Accessibility
Amenity
Ancillary
Tourism Satisfaction
title Pengaruh Attraction, Accessibillity, Amenity, Ancillary Terhadap Kepuasan Generasi Millenial Berkunjung ke Tempat Wisata
title_full Pengaruh Attraction, Accessibillity, Amenity, Ancillary Terhadap Kepuasan Generasi Millenial Berkunjung ke Tempat Wisata
title_fullStr Pengaruh Attraction, Accessibillity, Amenity, Ancillary Terhadap Kepuasan Generasi Millenial Berkunjung ke Tempat Wisata
title_full_unstemmed Pengaruh Attraction, Accessibillity, Amenity, Ancillary Terhadap Kepuasan Generasi Millenial Berkunjung ke Tempat Wisata
title_short Pengaruh Attraction, Accessibillity, Amenity, Ancillary Terhadap Kepuasan Generasi Millenial Berkunjung ke Tempat Wisata
title_sort pengaruh attraction accessibillity amenity ancillary terhadap kepuasan generasi millenial berkunjung ke tempat wisata
topic Attraction
Accessibility
Amenity
Ancillary
Tourism Satisfaction
url https://journal.poltekpar-nhi.ac.id/index.php/jk/article/view/41
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