Mobile Service Technician 4.0 – Knowledge-Sharing Solutions for Industrial Field Maintenance

Mobile Service Technician 4.0 – Knowledge-Sharing Solutions for Industrial Field Maintenance

With the fourth industrial revolution, Industry 4.0, many work tasks are becoming knowledge intensive. At the forefront of the change are workers that are already mobile, working in the field with customers. We describe the human-centred design process that resulted in the Mobile Service Te...

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Bibliographic Details
Main Authors: Eija Kaasinen, Susanna Aromaa, Antti Väätänen, Ville Mäkelä, Jaakko Hakulinen, Tuuli Keskinen, Joona Elo, Sanni Siltanen, Ville Rauhala, Iina Aaltonen, Juho Hella, Petri Honkamaa, Mikael Leppä, Antti Niemelä, Juha Parviainen, Santeri Saarinen, Markku Turunen, Jouni Törnqvist, Juha Valtonen, Charles Woodward
Format: Article
Language:English
Published: ASLERD 2018-09-01
Series:Interaction Design and Architecture(s)
Online Access:http://ixdea.uniroma2.it/inevent/events/idea2010/index.php?s=10&a=10&link=ToC_38_P&link=38_1_abstract

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