Acceptability and feasibility of a virtual community of practice to primary care professionals regarding patient empowerment: a qualitative pilot study

Abstract Background Virtual communities of practice (vCoPs) facilitate online learning via the exchange of experiences and knowledge between interested participants. Compared to other communities, vCoPs need to overcome technological structures and specific barriers. Our objective was to pilot the a...

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Main Authors: Carlos Jesús Bermejo-Caja, Débora Koatz, Carola Orrego, Lilisbeth Perestelo-Pérez, Ana Isabel González-González, Marta Ballester, Valeria Pacheco-Huergo, Yolanda del Rey-Granado, Marcos Muñoz-Balsa, Ana Belén Ramírez-Puerta, Yolanda Canellas-Criado, Francisco Javier Pérez-Rivas, Ana Toledo-Chávarri, Mercedes Martínez-Marcos, e-MPODERA group
Format: Article
Language:English
Published: BMC 2019-06-01
Series:BMC Health Services Research
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12913-019-4185-z
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author Carlos Jesús Bermejo-Caja
Débora Koatz
Carola Orrego
Lilisbeth Perestelo-Pérez
Ana Isabel González-González
Marta Ballester
Valeria Pacheco-Huergo
Yolanda del Rey-Granado
Marcos Muñoz-Balsa
Ana Belén Ramírez-Puerta
Yolanda Canellas-Criado
Francisco Javier Pérez-Rivas
Ana Toledo-Chávarri
Mercedes Martínez-Marcos
e-MPODERA group
author_facet Carlos Jesús Bermejo-Caja
Débora Koatz
Carola Orrego
Lilisbeth Perestelo-Pérez
Ana Isabel González-González
Marta Ballester
Valeria Pacheco-Huergo
Yolanda del Rey-Granado
Marcos Muñoz-Balsa
Ana Belén Ramírez-Puerta
Yolanda Canellas-Criado
Francisco Javier Pérez-Rivas
Ana Toledo-Chávarri
Mercedes Martínez-Marcos
e-MPODERA group
author_sort Carlos Jesús Bermejo-Caja
collection DOAJ
description Abstract Background Virtual communities of practice (vCoPs) facilitate online learning via the exchange of experiences and knowledge between interested participants. Compared to other communities, vCoPs need to overcome technological structures and specific barriers. Our objective was to pilot the acceptability and feasibility of a vCoP aimed at improving the attitudes of primary care professionals to the empowerment of patients with chronic conditions. Methods We used a qualitative approach based on 2 focus groups: one composed of 6 general practitioners and the other of 6 practice nurses. Discussion guidelines on the topics to be investigated were provided to the moderator. Sessions were audio-recorded and transcribed verbatim. Thematic analysis was performed using the ATLAS-ti software. Results The available operating systems and browsers and the lack of suitable spaces and time were reported as the main difficulties with the vCoP. The vCoP was perceived to be a flexible learning mode that provided up-to-date resources applicable to routine practice and offered a space for the exchange of experiences and approaches. Conclusions The results from this pilot study show that the vCoP was considered useful for learning how to empower patients. However, while vCoPs have the potential to facilitate learning and as shown create professional awareness regarding patient empowerment, attention needs to be paid to technological and access issues and the time demands on professionals. We collected relevant inputs to improve the features, content and educational methods to be included in further vCoP implementation. Trial registration ClinicalTrials.gov, NCT02757781. Registered on 25 April 2016.
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spelling doaj.art-508580a8cae0490b9c8cd889bc84c1e32022-12-22T00:46:08ZengBMCBMC Health Services Research1472-69632019-06-0119111010.1186/s12913-019-4185-zAcceptability and feasibility of a virtual community of practice to primary care professionals regarding patient empowerment: a qualitative pilot studyCarlos Jesús Bermejo-Caja0Débora Koatz1Carola Orrego2Lilisbeth Perestelo-Pérez3Ana Isabel González-González4Marta Ballester5Valeria Pacheco-Huergo6Yolanda del Rey-Granado7Marcos Muñoz-Balsa8Ana Belén Ramírez-Puerta9Yolanda Canellas-Criado10Francisco Javier Pérez-Rivas11Ana Toledo-Chávarri12Mercedes Martínez-Marcos13e-MPODERA groupUnidad de Apoyo Técnico, Gerencia Asistencial de Atención Primaria, Servicio Madrileño de SaludInstituto Avedis Donabedian, Universidad Autónoma BarcelonaInstituto Avedis Donabedian, Universidad Autónoma BarcelonaRed de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC) ISCIIIRed de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC) ISCIIIInstituto Avedis Donabedian, Universidad Autónoma BarcelonaEAP TuróUnidad de Apoyo Técnico, Gerencia Asistencial de Atención Primaria, Servicio Madrileño de SaludUnidad de Apoyo Técnico, Gerencia Asistencial de Atención Primaria, Servicio Madrileño de SaludUnidad de Apoyo Técnico, Gerencia Asistencial de Atención Primaria, Servicio Madrileño de SaludCentro de Salud Monóvar, Gerencia Asistencial de Atención Primaria, Servicio Madrileño de SaludDepartamento de Enfermería, Facultad de Enfermería y Podología, Universidad Complutense de MadridRed de Investigación en Servicios de Salud en Enfermedades Crónicas (REDISSEC) ISCIIIDepartamento de Enfermería, Universidad Autónoma de MadridAbstract Background Virtual communities of practice (vCoPs) facilitate online learning via the exchange of experiences and knowledge between interested participants. Compared to other communities, vCoPs need to overcome technological structures and specific barriers. Our objective was to pilot the acceptability and feasibility of a vCoP aimed at improving the attitudes of primary care professionals to the empowerment of patients with chronic conditions. Methods We used a qualitative approach based on 2 focus groups: one composed of 6 general practitioners and the other of 6 practice nurses. Discussion guidelines on the topics to be investigated were provided to the moderator. Sessions were audio-recorded and transcribed verbatim. Thematic analysis was performed using the ATLAS-ti software. Results The available operating systems and browsers and the lack of suitable spaces and time were reported as the main difficulties with the vCoP. The vCoP was perceived to be a flexible learning mode that provided up-to-date resources applicable to routine practice and offered a space for the exchange of experiences and approaches. Conclusions The results from this pilot study show that the vCoP was considered useful for learning how to empower patients. However, while vCoPs have the potential to facilitate learning and as shown create professional awareness regarding patient empowerment, attention needs to be paid to technological and access issues and the time demands on professionals. We collected relevant inputs to improve the features, content and educational methods to be included in further vCoP implementation. Trial registration ClinicalTrials.gov, NCT02757781. Registered on 25 April 2016.http://link.springer.com/article/10.1186/s12913-019-4185-zEmpowermentPrimary healthcareVirtual systemHealthcare professional attitudesPilot study
spellingShingle Carlos Jesús Bermejo-Caja
Débora Koatz
Carola Orrego
Lilisbeth Perestelo-Pérez
Ana Isabel González-González
Marta Ballester
Valeria Pacheco-Huergo
Yolanda del Rey-Granado
Marcos Muñoz-Balsa
Ana Belén Ramírez-Puerta
Yolanda Canellas-Criado
Francisco Javier Pérez-Rivas
Ana Toledo-Chávarri
Mercedes Martínez-Marcos
e-MPODERA group
Acceptability and feasibility of a virtual community of practice to primary care professionals regarding patient empowerment: a qualitative pilot study
BMC Health Services Research
Empowerment
Primary healthcare
Virtual system
Healthcare professional attitudes
Pilot study
title Acceptability and feasibility of a virtual community of practice to primary care professionals regarding patient empowerment: a qualitative pilot study
title_full Acceptability and feasibility of a virtual community of practice to primary care professionals regarding patient empowerment: a qualitative pilot study
title_fullStr Acceptability and feasibility of a virtual community of practice to primary care professionals regarding patient empowerment: a qualitative pilot study
title_full_unstemmed Acceptability and feasibility of a virtual community of practice to primary care professionals regarding patient empowerment: a qualitative pilot study
title_short Acceptability and feasibility of a virtual community of practice to primary care professionals regarding patient empowerment: a qualitative pilot study
title_sort acceptability and feasibility of a virtual community of practice to primary care professionals regarding patient empowerment a qualitative pilot study
topic Empowerment
Primary healthcare
Virtual system
Healthcare professional attitudes
Pilot study
url http://link.springer.com/article/10.1186/s12913-019-4185-z
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