METHODOLOGY OF PUBLIC TRANSPORT SERVICE QUALITY
The paper analysis approaches to establishing a system of indicators for public transport service quality in Moscow using customers’ expectations and current characteristics of transportation service. The topic is relevant due to using a new model of transportation service in Moscow involving privat...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | Russian |
| Published: |
Nauka
2016-08-01
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| Series: | Модернизация, инновация, развитие |
| Subjects: | |
| Online Access: | https://www.mir-nayka.com/jour/article/view/352 |