Analysis of reported e-prescribing near misses in King Saud Medical City, Riyadh

Ibrahim Abdulaziz Al-Zaagi,1 Khalid Abdulrahman Aldhwaihi,2 Dalal Salem Al-Dossari,1 Sara Osama Salem,3 Naseem Akhtar Qureshi41Pharmaceutical Care and Medication Safety, King Saud Medical City, 2General Administration of Pharmaceutical Care, Ministry of Health, 3Drug Poisoning Information Center, Ki...

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Main Authors: Al-Zaagi IA, Aldhwaihi KA, Al-Dossari DS, Salem SO, Qureshi NA
Format: Article
Language:English
Published: Dove Medical Press 2013-10-01
Series:Integrated Pharmacy Research and Practice
Subjects:
Online Access:https://www.dovepress.com/analysis-of-reported-e-prescribing-near-misses-in-king-saud-medical-ci-peer-reviewed-article-IPRP
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author Al-Zaagi IA
Aldhwaihi KA
Al-Dossari DS
Salem SO
Qureshi NA
author_facet Al-Zaagi IA
Aldhwaihi KA
Al-Dossari DS
Salem SO
Qureshi NA
author_sort Al-Zaagi IA
collection DOAJ
description Ibrahim Abdulaziz Al-Zaagi,1 Khalid Abdulrahman Aldhwaihi,2 Dalal Salem Al-Dossari,1 Sara Osama Salem,3 Naseem Akhtar Qureshi41Pharmaceutical Care and Medication Safety, King Saud Medical City, 2General Administration of Pharmaceutical Care, Ministry of Health, 3Drug Poisoning Information Center, King Saud Medical City, 4General Administration of Research and Studies, Ministry of Health, Riyadh, Kingdom of Saudi ArabiaBackground: In the health care context, a “near miss” is a drug presciption error that happened but did not affect the patient. These errors are captured and corrected before reaching the patient fortuitously or purposefully by designed system controls. This study analyzed the reported near misses in a tertiary care hospital in Riyadh city.Methods: This cross-sectional study evaluated consecutively collected near miss report forms over a period of 6 months from January 1, 2012 to June 30, 2012.Results: The total number of near miss report forms was 1,025 and each form contained one or more near misses. Of these near miss report forms, 58.73% (n = 602) were related to male patients. Most frequently reported near misses were wrong frequency (n = 266, 25.95%), followed by improper doses (n = 250, 24.39%), wrong drug prescribed (n = 126, 12.29%), wrong duration (n = 97, 9.46%), wrong concentration (n = 92, 8.98%), and wrong dosage form (n = 57, 5.56%). Stages where most near misses were identified included transcription and entering (n = 676, 55.32%), physician ordering (n = 397, 32.49%), and dispensing and delivery (n = 115, 9.41%). Physicians and nurses made most of the near misses (n = 929, 89.1%), whereas pharmacists identified most of the near misses (n = 1,002, 97.3%). Most frequently reported reasons for near misses were lack of staff training (n = 419, 34.12%), communication problems related to drug order (n = 387, 31.5%), staff, workflow and milieu problems (n = 199, 16.2%), and missing drug information (n = 121, 9.85%). Sites related to most near misses were the general hospital outpatient department (n = 453, 44.67%), the general hospital emergency room (n = 237, 23.37%), and the maternity hospital outpatient department (n = 203, 20.02%). Pharmacists intervened by correcting drug-related items in most near misses (n = 702, 34.58%), waited for a response from source of errors (n = 358, 17.64%), called reporter for clarifications (n = 471, 23.20%), or did not dispense the drug (n = 331, 16.3%). Drugs most frequently involved in near misses were anti-infective (n = 239, 22.61%), cardiovascular (n = 207, 19.58%), and central nervous system (n = 154, 14.57%) agents.Conclusion: This prospective study provides some important tentative pharmacovigilance insights into near misses, which are comparable with current international trends in near misses. Further studies on near misses are warranted in the Kingdom of Saudi Arabia.Keywords: near miss, medication errors, e-prescribing, electronic prescribing system, Saudi Arabia
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spelling doaj.art-5102ff86b59d493bb4a4956d1eea3ff72022-12-22T03:46:24ZengDove Medical PressIntegrated Pharmacy Research and Practice2230-52542013-10-012013Issue 1172414765Analysis of reported e-prescribing near misses in King Saud Medical City, RiyadhAl-Zaagi IAAldhwaihi KAAl-Dossari DSSalem SOQureshi NAIbrahim Abdulaziz Al-Zaagi,1 Khalid Abdulrahman Aldhwaihi,2 Dalal Salem Al-Dossari,1 Sara Osama Salem,3 Naseem Akhtar Qureshi41Pharmaceutical Care and Medication Safety, King Saud Medical City, 2General Administration of Pharmaceutical Care, Ministry of Health, 3Drug Poisoning Information Center, King Saud Medical City, 4General Administration of Research and Studies, Ministry of Health, Riyadh, Kingdom of Saudi ArabiaBackground: In the health care context, a “near miss” is a drug presciption error that happened but did not affect the patient. These errors are captured and corrected before reaching the patient fortuitously or purposefully by designed system controls. This study analyzed the reported near misses in a tertiary care hospital in Riyadh city.Methods: This cross-sectional study evaluated consecutively collected near miss report forms over a period of 6 months from January 1, 2012 to June 30, 2012.Results: The total number of near miss report forms was 1,025 and each form contained one or more near misses. Of these near miss report forms, 58.73% (n = 602) were related to male patients. Most frequently reported near misses were wrong frequency (n = 266, 25.95%), followed by improper doses (n = 250, 24.39%), wrong drug prescribed (n = 126, 12.29%), wrong duration (n = 97, 9.46%), wrong concentration (n = 92, 8.98%), and wrong dosage form (n = 57, 5.56%). Stages where most near misses were identified included transcription and entering (n = 676, 55.32%), physician ordering (n = 397, 32.49%), and dispensing and delivery (n = 115, 9.41%). Physicians and nurses made most of the near misses (n = 929, 89.1%), whereas pharmacists identified most of the near misses (n = 1,002, 97.3%). Most frequently reported reasons for near misses were lack of staff training (n = 419, 34.12%), communication problems related to drug order (n = 387, 31.5%), staff, workflow and milieu problems (n = 199, 16.2%), and missing drug information (n = 121, 9.85%). Sites related to most near misses were the general hospital outpatient department (n = 453, 44.67%), the general hospital emergency room (n = 237, 23.37%), and the maternity hospital outpatient department (n = 203, 20.02%). Pharmacists intervened by correcting drug-related items in most near misses (n = 702, 34.58%), waited for a response from source of errors (n = 358, 17.64%), called reporter for clarifications (n = 471, 23.20%), or did not dispense the drug (n = 331, 16.3%). Drugs most frequently involved in near misses were anti-infective (n = 239, 22.61%), cardiovascular (n = 207, 19.58%), and central nervous system (n = 154, 14.57%) agents.Conclusion: This prospective study provides some important tentative pharmacovigilance insights into near misses, which are comparable with current international trends in near misses. Further studies on near misses are warranted in the Kingdom of Saudi Arabia.Keywords: near miss, medication errors, e-prescribing, electronic prescribing system, Saudi Arabiahttps://www.dovepress.com/analysis-of-reported-e-prescribing-near-misses-in-king-saud-medical-ci-peer-reviewed-article-IPRPNear missmedication errorse-prescribingelectronic prescribing systemSaudi Arabia.
spellingShingle Al-Zaagi IA
Aldhwaihi KA
Al-Dossari DS
Salem SO
Qureshi NA
Analysis of reported e-prescribing near misses in King Saud Medical City, Riyadh
Integrated Pharmacy Research and Practice
Near miss
medication errors
e-prescribing
electronic prescribing system
Saudi Arabia.
title Analysis of reported e-prescribing near misses in King Saud Medical City, Riyadh
title_full Analysis of reported e-prescribing near misses in King Saud Medical City, Riyadh
title_fullStr Analysis of reported e-prescribing near misses in King Saud Medical City, Riyadh
title_full_unstemmed Analysis of reported e-prescribing near misses in King Saud Medical City, Riyadh
title_short Analysis of reported e-prescribing near misses in King Saud Medical City, Riyadh
title_sort analysis of reported e prescribing near misses in king saud medical city riyadh
topic Near miss
medication errors
e-prescribing
electronic prescribing system
Saudi Arabia.
url https://www.dovepress.com/analysis-of-reported-e-prescribing-near-misses-in-king-saud-medical-ci-peer-reviewed-article-IPRP
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