PENGARUH INTERNET BANKING, KUALITAS LAYANAN, REPUTASI PRODUK, LOKASI, TERHADAP LOYALITAS NASABAH DENGAN INTERMEDIASI KEPUASAN NASABAH

PENGARUH INTERNET BANKING, KUALITAS LAYANAN, REPUTASI PRODUK, LOKASI, TERHADAP LOYALITAS NASABAH DENGAN INTERMEDIASI KEPUASAN NASABAH

<p><em>Customer loyalty is one of the important factor that affect the growth of the bank.  This research examined  the effect of internet banking, service quality, reputation, product, and location  on customer loyalty with the intermediation  customer satisfaction. As analycal tool in...

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Bibliographic Details
Main Author: ADINOTO NURSIANA
Format: Article
Language:English
Published: Universitas Merdeka Malang 2015-12-01
Series:Jurnal Keuangan dan Perbankan
Subjects:
Internet banking, Service quality, reputation, product, location, customer satisfaction,and customer loyalty.
Online Access:http://jurnal.unmer.ac.id/index.php/jkdp/article/view/43

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