Customer Satisfaction Assessment by Online Shopping Service: A Case Study of Serbia
Markets face a constant dilemma regarding factors that can affect customer satisfaction with online shopping. The solution to this dilemma is especially important for those markets where online shopping is not sufficiently represented, such as the Serbian market. Therefore, it is necessary to analys...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek
2020-01-01
|
| Series: | Tehnički Vjesnik |
| Subjects: | |
| Online Access: | https://hrcak.srce.hr/file/355663 |