Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc)

There are many technological developments in banks, one of which is online transactions. To get these transactions, an account should be opened using the electronic know you customer (e-KYC) verification system at banks. This research wants to know the differences in the factors that influence behav...

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Bibliographic Details
Main Authors: Mr. Fitree Tahe, Maria Ulfah Siregar
Format: Article
Language:English
Published: Universitas Islam Negeri Sunan Kalijaga Yogyakarta 2021-09-01
Series:JISKA (Jurnal Informatika Sunan Kalijaga)
Subjects:
Online Access:http://ejournal.uin-suka.ac.id/saintek/JISKA/article/view/3034
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author Mr. Fitree Tahe
Maria Ulfah Siregar
author_facet Mr. Fitree Tahe
Maria Ulfah Siregar
author_sort Mr. Fitree Tahe
collection DOAJ
description There are many technological developments in banks, one of which is online transactions. To get these transactions, an account should be opened using the electronic know you customer (e-KYC) verification system at banks. This research wants to know the differences in the factors that influence behavioral intentions to use e-KYC to open a bank account for SCB (The Siam Commercial Bank) Thailand and Bank Mandiri Indonesia. This is quantitative research using a survey. We have prepared a questionnaire of 160 respondents: 80 for Bank Mandiri and 80 for SCB. The results indicate that the willingness to use electronic identity verification services influence by the availability of technology, the external impact of the network, safety awareness, perception of trust, and perception of security. The perception of security affects the perception of trust, and technical protection, also the transaction procedure does not affect the perception of trust.
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spelling doaj.art-513f4637978b4e6baa9d46229e997b1c2023-09-02T19:00:12ZengUniversitas Islam Negeri Sunan Kalijaga YogyakartaJISKA (Jurnal Informatika Sunan Kalijaga)2527-58362528-00742021-09-016310.14421/jiska.2021.6.3.189-200Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc)Mr. Fitree Tahe0Maria Ulfah Siregar1UIN Sunan Kalijaga YogyakartaUIN Sunan Kalijaga YogyakartaThere are many technological developments in banks, one of which is online transactions. To get these transactions, an account should be opened using the electronic know you customer (e-KYC) verification system at banks. This research wants to know the differences in the factors that influence behavioral intentions to use e-KYC to open a bank account for SCB (The Siam Commercial Bank) Thailand and Bank Mandiri Indonesia. This is quantitative research using a survey. We have prepared a questionnaire of 160 respondents: 80 for Bank Mandiri and 80 for SCB. The results indicate that the willingness to use electronic identity verification services influence by the availability of technology, the external impact of the network, safety awareness, perception of trust, and perception of security. The perception of security affects the perception of trust, and technical protection, also the transaction procedure does not affect the perception of trust.http://ejournal.uin-suka.ac.id/saintek/JISKA/article/view/3034Online TransactionVerification SystemBank AccountBehavioral IntentionsQuestionnaire
spellingShingle Mr. Fitree Tahe
Maria Ulfah Siregar
Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc)
JISKA (Jurnal Informatika Sunan Kalijaga)
Online Transaction
Verification System
Bank Account
Behavioral Intentions
Questionnaire
title Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc)
title_full Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc)
title_fullStr Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc)
title_full_unstemmed Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc)
title_short Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc)
title_sort perbandingan faktor faktor yang mempengaruhi penggunaan electronic know your customer e kyc
topic Online Transaction
Verification System
Bank Account
Behavioral Intentions
Questionnaire
url http://ejournal.uin-suka.ac.id/saintek/JISKA/article/view/3034
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AT mariaulfahsiregar perbandinganfaktorfaktoryangmempengaruhipenggunaanelectronicknowyourcustomerekyc