Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc)
There are many technological developments in banks, one of which is online transactions. To get these transactions, an account should be opened using the electronic know you customer (e-KYC) verification system at banks. This research wants to know the differences in the factors that influence behav...
Main Authors: | , |
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Format: | Article |
Language: | English |
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Universitas Islam Negeri Sunan Kalijaga Yogyakarta
2021-09-01
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Series: | JISKA (Jurnal Informatika Sunan Kalijaga) |
Subjects: | |
Online Access: | http://ejournal.uin-suka.ac.id/saintek/JISKA/article/view/3034 |
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author | Mr. Fitree Tahe Maria Ulfah Siregar |
author_facet | Mr. Fitree Tahe Maria Ulfah Siregar |
author_sort | Mr. Fitree Tahe |
collection | DOAJ |
description | There are many technological developments in banks, one of which is online transactions. To get these transactions, an account should be opened using the electronic know you customer (e-KYC) verification system at banks. This research wants to know the differences in the factors that influence behavioral intentions to use e-KYC to open a bank account for SCB (The Siam Commercial Bank) Thailand and Bank Mandiri Indonesia. This is quantitative research using a survey. We have prepared a questionnaire of 160 respondents: 80 for Bank Mandiri and 80 for SCB. The results indicate that the willingness to use electronic identity verification services influence by the availability of technology, the external impact of the network, safety awareness, perception of trust, and perception of security. The perception of security affects the perception of trust, and technical protection, also the transaction procedure does not affect the perception of trust. |
first_indexed | 2024-03-12T08:13:46Z |
format | Article |
id | doaj.art-513f4637978b4e6baa9d46229e997b1c |
institution | Directory Open Access Journal |
issn | 2527-5836 2528-0074 |
language | English |
last_indexed | 2024-03-12T08:13:46Z |
publishDate | 2021-09-01 |
publisher | Universitas Islam Negeri Sunan Kalijaga Yogyakarta |
record_format | Article |
series | JISKA (Jurnal Informatika Sunan Kalijaga) |
spelling | doaj.art-513f4637978b4e6baa9d46229e997b1c2023-09-02T19:00:12ZengUniversitas Islam Negeri Sunan Kalijaga YogyakartaJISKA (Jurnal Informatika Sunan Kalijaga)2527-58362528-00742021-09-016310.14421/jiska.2021.6.3.189-200Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc)Mr. Fitree Tahe0Maria Ulfah Siregar1UIN Sunan Kalijaga YogyakartaUIN Sunan Kalijaga YogyakartaThere are many technological developments in banks, one of which is online transactions. To get these transactions, an account should be opened using the electronic know you customer (e-KYC) verification system at banks. This research wants to know the differences in the factors that influence behavioral intentions to use e-KYC to open a bank account for SCB (The Siam Commercial Bank) Thailand and Bank Mandiri Indonesia. This is quantitative research using a survey. We have prepared a questionnaire of 160 respondents: 80 for Bank Mandiri and 80 for SCB. The results indicate that the willingness to use electronic identity verification services influence by the availability of technology, the external impact of the network, safety awareness, perception of trust, and perception of security. The perception of security affects the perception of trust, and technical protection, also the transaction procedure does not affect the perception of trust.http://ejournal.uin-suka.ac.id/saintek/JISKA/article/view/3034Online TransactionVerification SystemBank AccountBehavioral IntentionsQuestionnaire |
spellingShingle | Mr. Fitree Tahe Maria Ulfah Siregar Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc) JISKA (Jurnal Informatika Sunan Kalijaga) Online Transaction Verification System Bank Account Behavioral Intentions Questionnaire |
title | Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc) |
title_full | Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc) |
title_fullStr | Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc) |
title_full_unstemmed | Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc) |
title_short | Perbandingan Faktor-Faktor Yang Mempengaruhi Penggunaan Electronic-Know Your Customer (e-Kyc) |
title_sort | perbandingan faktor faktor yang mempengaruhi penggunaan electronic know your customer e kyc |
topic | Online Transaction Verification System Bank Account Behavioral Intentions Questionnaire |
url | http://ejournal.uin-suka.ac.id/saintek/JISKA/article/view/3034 |
work_keys_str_mv | AT mrfitreetahe perbandinganfaktorfaktoryangmempengaruhipenggunaanelectronicknowyourcustomerekyc AT mariaulfahsiregar perbandinganfaktorfaktoryangmempengaruhipenggunaanelectronicknowyourcustomerekyc |