Real-World Experience of mHealth Implementation in Clinical Practice (the Box): Design and Usability Study

BackgroundMobile health (mHealth) is an emerging field of scientific interest worldwide. Potential benefits include increased patient engagement, improved clinical outcomes, and reduced health care costs. However, mHealth is often studied in projects or trials, and structural...

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Main Authors: Tom Biersteker, Alexander Hilt, Enno van der Velde, Martin Jan Schalij, Roderick Willem Treskes
Format: Article
Language:English
Published: JMIR Publications 2021-12-01
Series:JMIR Cardio
Online Access:https://cardio.jmir.org/2021/2/e26072
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author Tom Biersteker
Alexander Hilt
Enno van der Velde
Martin Jan Schalij
Roderick Willem Treskes
author_facet Tom Biersteker
Alexander Hilt
Enno van der Velde
Martin Jan Schalij
Roderick Willem Treskes
author_sort Tom Biersteker
collection DOAJ
description BackgroundMobile health (mHealth) is an emerging field of scientific interest worldwide. Potential benefits include increased patient engagement, improved clinical outcomes, and reduced health care costs. However, mHealth is often studied in projects or trials, and structural implantation in clinical practice is less common. ObjectiveThe purpose of this paper is to outline the design of the Box and its implementation and use in an outpatient clinic setting. The impact on logistical outcomes and patient and provider satisfaction is discussed. MethodsIn 2016, an mHealth care track including smartphone-compatible devices, named the Box, was implemented in the cardiology department of a tertiary medical center in the Netherlands. Patients with myocardial infarction, rhythm disorders, cardiac surgery, heart failure, and congenital heart disease received devices to measure daily weight, blood pressure, heart rate, temperature, and oxygen saturation. In addition, professional and patient user comments on the experience with the care track were obtained via structured interviews. ResultsFrom 2016 to April 2020, a total of 1140 patients were connected to the mHealth care track. On average, a Box cost €350 (US $375), not including extra staff costs. The median patient age was 60.8 (IQR 52.9-69.3) years, and 73.59% (839/1140) were male. A median of 260 (IQR 105-641) measurements was taken on a median of 189 (IQR 98-372) days. Patients praised the ease of use of the devices and felt more involved with their illness and care. Professionals reported more productive outpatient consultations as well as improved insight into health parameters such as blood pressure and weight. A feedback loop from the hospital to patient to focus on measurements was commented as an important improvement by both patients and professionals. ConclusionsIn this study, the design and implementation of an mHealth care track for outpatient follow-up of patients with various cardiovascular diseases is described. Data from these 4 years indicate that mHealth is feasible to incorporate in outpatient management and is generally well-accepted by patients and providers. Limitations include the need for manual measurement data checks and the risk of data overload. Moreover, the tertiary care setting in which the Box was introduced may limit the external validity of logistical and financial end points to other medical centers. More evidence is needed to show the effects of mHealth on clinical outcomes and on cost-effectiveness.
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spelling doaj.art-521b68b72be94ac783152ca394b384072023-08-28T20:01:41ZengJMIR PublicationsJMIR Cardio2561-10112021-12-0152e2607210.2196/26072Real-World Experience of mHealth Implementation in Clinical Practice (the Box): Design and Usability StudyTom Bierstekerhttps://orcid.org/0000-0002-8196-9416Alexander Hilthttps://orcid.org/0000-0002-1009-0906Enno van der Veldehttps://orcid.org/0000-0002-0027-8059Martin Jan Schalijhttps://orcid.org/0000-0003-3767-5231Roderick Willem Treskeshttps://orcid.org/0000-0003-3210-6005 BackgroundMobile health (mHealth) is an emerging field of scientific interest worldwide. Potential benefits include increased patient engagement, improved clinical outcomes, and reduced health care costs. However, mHealth is often studied in projects or trials, and structural implantation in clinical practice is less common. ObjectiveThe purpose of this paper is to outline the design of the Box and its implementation and use in an outpatient clinic setting. The impact on logistical outcomes and patient and provider satisfaction is discussed. MethodsIn 2016, an mHealth care track including smartphone-compatible devices, named the Box, was implemented in the cardiology department of a tertiary medical center in the Netherlands. Patients with myocardial infarction, rhythm disorders, cardiac surgery, heart failure, and congenital heart disease received devices to measure daily weight, blood pressure, heart rate, temperature, and oxygen saturation. In addition, professional and patient user comments on the experience with the care track were obtained via structured interviews. ResultsFrom 2016 to April 2020, a total of 1140 patients were connected to the mHealth care track. On average, a Box cost €350 (US $375), not including extra staff costs. The median patient age was 60.8 (IQR 52.9-69.3) years, and 73.59% (839/1140) were male. A median of 260 (IQR 105-641) measurements was taken on a median of 189 (IQR 98-372) days. Patients praised the ease of use of the devices and felt more involved with their illness and care. Professionals reported more productive outpatient consultations as well as improved insight into health parameters such as blood pressure and weight. A feedback loop from the hospital to patient to focus on measurements was commented as an important improvement by both patients and professionals. ConclusionsIn this study, the design and implementation of an mHealth care track for outpatient follow-up of patients with various cardiovascular diseases is described. Data from these 4 years indicate that mHealth is feasible to incorporate in outpatient management and is generally well-accepted by patients and providers. Limitations include the need for manual measurement data checks and the risk of data overload. Moreover, the tertiary care setting in which the Box was introduced may limit the external validity of logistical and financial end points to other medical centers. More evidence is needed to show the effects of mHealth on clinical outcomes and on cost-effectiveness.https://cardio.jmir.org/2021/2/e26072
spellingShingle Tom Biersteker
Alexander Hilt
Enno van der Velde
Martin Jan Schalij
Roderick Willem Treskes
Real-World Experience of mHealth Implementation in Clinical Practice (the Box): Design and Usability Study
JMIR Cardio
title Real-World Experience of mHealth Implementation in Clinical Practice (the Box): Design and Usability Study
title_full Real-World Experience of mHealth Implementation in Clinical Practice (the Box): Design and Usability Study
title_fullStr Real-World Experience of mHealth Implementation in Clinical Practice (the Box): Design and Usability Study
title_full_unstemmed Real-World Experience of mHealth Implementation in Clinical Practice (the Box): Design and Usability Study
title_short Real-World Experience of mHealth Implementation in Clinical Practice (the Box): Design and Usability Study
title_sort real world experience of mhealth implementation in clinical practice the box design and usability study
url https://cardio.jmir.org/2021/2/e26072
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