Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction

Recently, many people are switching from conventional shopping to digital shopping. even so, people feel that online shopping is less secure. Finally, many consumers search for information through the internet before shopping at brick and mortar stores. This study investigates how webrooming affects...

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Main Authors: Sri Hartini, S. Nurul Hidayati
Format: Article
Language:English
Published: Universitas Proklamasi 45 Yogyakarta 2021-10-01
Series:Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship
Subjects:
Online Access:https://ejournal.up45.ac.id/index.php/maksipreneur/article/view/881
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author Sri Hartini
S. Nurul Hidayati
author_facet Sri Hartini
S. Nurul Hidayati
author_sort Sri Hartini
collection DOAJ
description Recently, many people are switching from conventional shopping to digital shopping. even so, people feel that online shopping is less secure. Finally, many consumers search for information through the internet before shopping at brick and mortar stores. This study investigates how webrooming affects consumers’ experience and determines the effect of webrooming on consumer confidence, smart shopping feeling, user-generated content, and search process satisfaction in the beauty industry. The population in this study were all the beauty industry consumers who experience webrooming in the shopping process. The total sample used in this study was 166 people using purposive sampling. The result obtained from this study finds that webrooming has a significant and positive effect on confidence, smart shopping feeling, user-generated content. Both factors, confidence and smart shopping feeling subsequently significant and have a positive effect on search process satisfaction.
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spelling doaj.art-523df5c402f346fb84f8e187ad9648772022-12-21T22:07:30ZengUniversitas Proklamasi 45 YogyakartaJurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship2089-550X2527-66382021-10-0111115717610.30588/jmp.v11i1.881589Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process SatisfactionSri Hartini0S. Nurul Hidayati1Universitas Airlangga, Surabaya, East JavaUniversitas Airlangga, Surabaya, East JavaRecently, many people are switching from conventional shopping to digital shopping. even so, people feel that online shopping is less secure. Finally, many consumers search for information through the internet before shopping at brick and mortar stores. This study investigates how webrooming affects consumers’ experience and determines the effect of webrooming on consumer confidence, smart shopping feeling, user-generated content, and search process satisfaction in the beauty industry. The population in this study were all the beauty industry consumers who experience webrooming in the shopping process. The total sample used in this study was 166 people using purposive sampling. The result obtained from this study finds that webrooming has a significant and positive effect on confidence, smart shopping feeling, user-generated content. Both factors, confidence and smart shopping feeling subsequently significant and have a positive effect on search process satisfaction.https://ejournal.up45.ac.id/index.php/maksipreneur/article/view/881webroomingconfidentsmart shopping feelinguser-generated contentsearch process satisfaction
spellingShingle Sri Hartini
S. Nurul Hidayati
Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship
webrooming
confident
smart shopping feeling
user-generated content
search process satisfaction
title Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
title_full Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
title_fullStr Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
title_full_unstemmed Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
title_short Pengaruh Webrooming terhadap Confident, Smart Shopping Feeling, User-generated Content, dan Search Process Satisfaction
title_sort pengaruh webrooming terhadap confident smart shopping feeling user generated content dan search process satisfaction
topic webrooming
confident
smart shopping feeling
user-generated content
search process satisfaction
url https://ejournal.up45.ac.id/index.php/maksipreneur/article/view/881
work_keys_str_mv AT srihartini pengaruhwebroomingterhadapconfidentsmartshoppingfeelingusergeneratedcontentdansearchprocesssatisfaction
AT snurulhidayati pengaruhwebroomingterhadapconfidentsmartshoppingfeelingusergeneratedcontentdansearchprocesssatisfaction