Is Anyone Listening? Audience Engagement through Public Media Related to the Scottish Independence Referendum

This paper explores perspectives from which citizen participation in media debates on civic issues can be reconsidered by means of a review of the existing literature on this subject and a qualitative study of how one particular public service media programme facilitated audience engagement and invo...

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Main Authors: Irati Agirreazkuenaga-Onaindia, Ainara Larrondo-Ureta, Simón Peña-Fernández
Format: Article
Language:English
Published: MDPI AG 2019-08-01
Series:Social Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-0760/8/9/246
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author Irati Agirreazkuenaga-Onaindia
Ainara Larrondo-Ureta
Simón Peña-Fernández
author_facet Irati Agirreazkuenaga-Onaindia
Ainara Larrondo-Ureta
Simón Peña-Fernández
author_sort Irati Agirreazkuenaga-Onaindia
collection DOAJ
description This paper explores perspectives from which citizen participation in media debates on civic issues can be reconsidered by means of a review of the existing literature on this subject and a qualitative study of how one particular public service media programme facilitated audience engagement and involvement in public discussion leading up to a major political event. The first section provides a general discussion of what media organisations do to engage the public they serve on political and social issues, the challenge of stimulating audience involvement and the ways in which editors and producers attempt to give average citizens a voice on topics normally framed by elites. The second offers a case study based on semi-structured interviews and content analysis of public participation in <i>Morning Call</i>, a weekday British Broadcasting Corporation (BBC) Radio Scotland phone-in news and current affairs show (the only programme of its type broadcast in Scotland) during the run-up to the 2014 Scottish independence referendum. Focus has been placed on determining what programmes of this nature can and cannot achieve in terms of civic engagement and which practices implemented by public broadcasting networks best stimulate audience engagement.
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spelling doaj.art-52e3523babe24b2194fadca5add96f262022-12-21T20:13:36ZengMDPI AGSocial Sciences2076-07602019-08-018924610.3390/socsci8090246socsci8090246Is Anyone Listening? Audience Engagement through Public Media Related to the Scottish Independence ReferendumIrati Agirreazkuenaga-Onaindia0Ainara Larrondo-Ureta1Simón Peña-Fernández2Department of Journalism II, School of Social and Communication Sciences, University of the Basque, 48940 Lejona, Vizcaya, SpainDepartment of Journalism II, School of Social and Communication Sciences, University of the Basque, 48940 Lejona, Vizcaya, SpainDepartment of Journalism II, School of Social and Communication Sciences, University of the Basque, 48940 Lejona, Vizcaya, SpainThis paper explores perspectives from which citizen participation in media debates on civic issues can be reconsidered by means of a review of the existing literature on this subject and a qualitative study of how one particular public service media programme facilitated audience engagement and involvement in public discussion leading up to a major political event. The first section provides a general discussion of what media organisations do to engage the public they serve on political and social issues, the challenge of stimulating audience involvement and the ways in which editors and producers attempt to give average citizens a voice on topics normally framed by elites. The second offers a case study based on semi-structured interviews and content analysis of public participation in <i>Morning Call</i>, a weekday British Broadcasting Corporation (BBC) Radio Scotland phone-in news and current affairs show (the only programme of its type broadcast in Scotland) during the run-up to the 2014 Scottish independence referendum. Focus has been placed on determining what programmes of this nature can and cannot achieve in terms of civic engagement and which practices implemented by public broadcasting networks best stimulate audience engagement.https://www.mdpi.com/2076-0760/8/9/246participationpublic mediaBBC Scotlandphone-insScottish independence referendum
spellingShingle Irati Agirreazkuenaga-Onaindia
Ainara Larrondo-Ureta
Simón Peña-Fernández
Is Anyone Listening? Audience Engagement through Public Media Related to the Scottish Independence Referendum
Social Sciences
participation
public media
BBC Scotland
phone-ins
Scottish independence referendum
title Is Anyone Listening? Audience Engagement through Public Media Related to the Scottish Independence Referendum
title_full Is Anyone Listening? Audience Engagement through Public Media Related to the Scottish Independence Referendum
title_fullStr Is Anyone Listening? Audience Engagement through Public Media Related to the Scottish Independence Referendum
title_full_unstemmed Is Anyone Listening? Audience Engagement through Public Media Related to the Scottish Independence Referendum
title_short Is Anyone Listening? Audience Engagement through Public Media Related to the Scottish Independence Referendum
title_sort is anyone listening audience engagement through public media related to the scottish independence referendum
topic participation
public media
BBC Scotland
phone-ins
Scottish independence referendum
url https://www.mdpi.com/2076-0760/8/9/246
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