Characteristics of High Versus Low-Performing Hospitals for Very Preterm Infant Morbidity and Mortality

Objective: To ascertain organizational attributes, policies, and practices that differentiate hospitals with high versus low risk-adjusted rates of very preterm neonatal morbidity and mortality (NMM). Methods: Using a positive deviance research framework, we conducted qualitative interviews of hospi...

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Main Authors: Shoshanna Sofaer, DrPH, Kimberly B. Glazer, PhD, MPH, Amy Balbierz, MPH, Anna Kheyfets, BA, Jennifer Zeitlin, ScD, Elizabeth A. Howell, MD, MPP
Format: Article
Language:English
Published: Elsevier 2023-01-01
Series:The Journal of Pediatrics: X
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2590042023000101
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author Shoshanna Sofaer, DrPH
Kimberly B. Glazer, PhD, MPH
Amy Balbierz, MPH
Anna Kheyfets, BA
Jennifer Zeitlin, ScD
Elizabeth A. Howell, MD, MPP
author_facet Shoshanna Sofaer, DrPH
Kimberly B. Glazer, PhD, MPH
Amy Balbierz, MPH
Anna Kheyfets, BA
Jennifer Zeitlin, ScD
Elizabeth A. Howell, MD, MPP
author_sort Shoshanna Sofaer, DrPH
collection DOAJ
description Objective: To ascertain organizational attributes, policies, and practices that differentiate hospitals with high versus low risk-adjusted rates of very preterm neonatal morbidity and mortality (NMM). Methods: Using a positive deviance research framework, we conducted qualitative interviews of hospital leadership and frontline clinicians from September-October 2018 in 4 high-performing and 4 low-performing hospitals in New York City, based on NMM measured in previous research. Key interview topics included NICU physician and nurse staffing, professional development, standardization of care, quality measurement and improvement, and efforts to measure and report on racial/ethnic disparities in care and outcomes for very preterm infants. Interviews were audiotaped, professionally transcribed, and coded using NVivo software. In qualitative content analysis, researchers blinded to hospital performance identified emergent themes, highlighted illustrative quotes, and drew qualitative comparisons between hospital clusters. Results: The following features distinguished high-performing facilities: 1) stronger commitment from hospital leadership to diversity, quality, and equity; 2) better access to specialist physicians and experienced nursing staff; 3) inclusion of nurses in developing clinical policies and protocols, and 4) acknowledgement of the influence of racism and bias in healthcare on racial-ethnic disparities. In both clusters, areas for improvement included comprehensive family engagement strategies, care standardization, and reporting of quality data by patient sociodemographic characteristics. Conclusions and relevance: Our findings suggest specific organizational and cultural characteristics, from hospital leadership and clinician perspectives, that may yield better patient outcomes, and demonstrate the utility of a positive deviance framework to center equity in quality initiatives for high-risk infant care.
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spelling doaj.art-537b73ad1d9e41bca27a3b1884598e192023-12-25T04:07:11ZengElsevierThe Journal of Pediatrics: X2590-04202023-01-0110100094Characteristics of High Versus Low-Performing Hospitals for Very Preterm Infant Morbidity and MortalityShoshanna Sofaer, DrPH0Kimberly B. Glazer, PhD, MPH1Amy Balbierz, MPH2Anna Kheyfets, BA3Jennifer Zeitlin, ScD4Elizabeth A. Howell, MD, MPP5School of Public Affairs, Baruch College, New York, NYDepartment of Population Health Science and Policy, Blavatnik Family Women's Health Research Institute, The Raquel and Jaime Gilinski Department of Obstetrics, Gynecology and Reproductive Science, Icahn School of Medicine at Mount Sinai, New York, NY; Reprint requests: Kimberly B. Glazer, PhD, MPH, Department of Population Health Science and Policy, The Raquel and Jaime Gilinski Department of Obstetrics, Gynecology and Reproductive Science, Icahn School of Medicine at Mount Sinai, New York, NY.New York University Grossman School of Medicine, New York, NYDepartment of Public Health & Community Medicine, Tufts University School of Medicine, Boston, MAUniversité de Paris, CRESS, Obstetrical Perinatal and Pediatric Epidemiology Research Team, EPOPé, Inserm, Inrae, Paris, FranceDepartment of Obstetrics and Gynecology, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PAObjective: To ascertain organizational attributes, policies, and practices that differentiate hospitals with high versus low risk-adjusted rates of very preterm neonatal morbidity and mortality (NMM). Methods: Using a positive deviance research framework, we conducted qualitative interviews of hospital leadership and frontline clinicians from September-October 2018 in 4 high-performing and 4 low-performing hospitals in New York City, based on NMM measured in previous research. Key interview topics included NICU physician and nurse staffing, professional development, standardization of care, quality measurement and improvement, and efforts to measure and report on racial/ethnic disparities in care and outcomes for very preterm infants. Interviews were audiotaped, professionally transcribed, and coded using NVivo software. In qualitative content analysis, researchers blinded to hospital performance identified emergent themes, highlighted illustrative quotes, and drew qualitative comparisons between hospital clusters. Results: The following features distinguished high-performing facilities: 1) stronger commitment from hospital leadership to diversity, quality, and equity; 2) better access to specialist physicians and experienced nursing staff; 3) inclusion of nurses in developing clinical policies and protocols, and 4) acknowledgement of the influence of racism and bias in healthcare on racial-ethnic disparities. In both clusters, areas for improvement included comprehensive family engagement strategies, care standardization, and reporting of quality data by patient sociodemographic characteristics. Conclusions and relevance: Our findings suggest specific organizational and cultural characteristics, from hospital leadership and clinician perspectives, that may yield better patient outcomes, and demonstrate the utility of a positive deviance framework to center equity in quality initiatives for high-risk infant care.http://www.sciencedirect.com/science/article/pii/S2590042023000101very pretermhigh-risk neonatequality improvementdisparitiesinfant healthhospital quality
spellingShingle Shoshanna Sofaer, DrPH
Kimberly B. Glazer, PhD, MPH
Amy Balbierz, MPH
Anna Kheyfets, BA
Jennifer Zeitlin, ScD
Elizabeth A. Howell, MD, MPP
Characteristics of High Versus Low-Performing Hospitals for Very Preterm Infant Morbidity and Mortality
The Journal of Pediatrics: X
very preterm
high-risk neonate
quality improvement
disparities
infant health
hospital quality
title Characteristics of High Versus Low-Performing Hospitals for Very Preterm Infant Morbidity and Mortality
title_full Characteristics of High Versus Low-Performing Hospitals for Very Preterm Infant Morbidity and Mortality
title_fullStr Characteristics of High Versus Low-Performing Hospitals for Very Preterm Infant Morbidity and Mortality
title_full_unstemmed Characteristics of High Versus Low-Performing Hospitals for Very Preterm Infant Morbidity and Mortality
title_short Characteristics of High Versus Low-Performing Hospitals for Very Preterm Infant Morbidity and Mortality
title_sort characteristics of high versus low performing hospitals for very preterm infant morbidity and mortality
topic very preterm
high-risk neonate
quality improvement
disparities
infant health
hospital quality
url http://www.sciencedirect.com/science/article/pii/S2590042023000101
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