Virality in Social Media Advertising: A Case Study in Bandung Tourism

Abstract. The growth of tourism in Indonesia makes Bandung, as one of the major cities in Indonesia, has to improve its tourism even further. One of the plans of the Department of Tourism and Cultural Bandung is about how to advertise tourism in Bandung City. The current state of Bandung Tourism Amb...

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Main Authors: Riefky Amarullah Romadhoni, Manahan Siallagan, Lidia Mayangsari
Format: Article
Language:English
Published: Institut Teknologi Bandung 2019-12-01
Series:Asian Journal of Technology Management
Subjects:
Online Access:https://journal.sbm.itb.ac.id/index.php/ajtm/article/view/3395
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author Riefky Amarullah Romadhoni
Manahan Siallagan
Lidia Mayangsari
author_facet Riefky Amarullah Romadhoni
Manahan Siallagan
Lidia Mayangsari
author_sort Riefky Amarullah Romadhoni
collection DOAJ
description Abstract. The growth of tourism in Indonesia makes Bandung, as one of the major cities in Indonesia, has to improve its tourism even further. One of the plans of the Department of Tourism and Cultural Bandung is about how to advertise tourism in Bandung City. The current state of Bandung Tourism Ambassador advertisement is through social media Instagram by using her intuition. This research proposes a new system to help Bandung City promotes its tourism destination by using STEPPS (Socio-currency, Trigger, Emotion, Public, Practical Value, Story) factors and service-dominant logic approach. By analysing the value of each factor, the advertiser can determine which words and topic that can make the advertisement viral and more engaging, thus boosting the popularity of Bandung tourism. Keywords: Bandung city tourism, content analysis, STEPPS, service science
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spelling doaj.art-537e865b6e4d41f8ac12ded390232bf52022-12-21T21:58:13ZengInstitut Teknologi BandungAsian Journal of Technology Management1978-69562089-791X2019-12-0112320421110.12695/ajtm.2019.12.3.4Virality in Social Media Advertising: A Case Study in Bandung TourismRiefky Amarullah Romadhoni0Manahan Siallagan1Lidia Mayangsari2School of Business and Management, Bandung Institute of Technology BandungSchool of Business and Management, Bandung Institute of Technology BandungSchool of Business and Management, Bandung Institute of Technology BandungAbstract. The growth of tourism in Indonesia makes Bandung, as one of the major cities in Indonesia, has to improve its tourism even further. One of the plans of the Department of Tourism and Cultural Bandung is about how to advertise tourism in Bandung City. The current state of Bandung Tourism Ambassador advertisement is through social media Instagram by using her intuition. This research proposes a new system to help Bandung City promotes its tourism destination by using STEPPS (Socio-currency, Trigger, Emotion, Public, Practical Value, Story) factors and service-dominant logic approach. By analysing the value of each factor, the advertiser can determine which words and topic that can make the advertisement viral and more engaging, thus boosting the popularity of Bandung tourism. Keywords: Bandung city tourism, content analysis, STEPPS, service sciencehttps://journal.sbm.itb.ac.id/index.php/ajtm/article/view/3395bandung city tourismcontent analysissteppsservice science
spellingShingle Riefky Amarullah Romadhoni
Manahan Siallagan
Lidia Mayangsari
Virality in Social Media Advertising: A Case Study in Bandung Tourism
Asian Journal of Technology Management
bandung city tourism
content analysis
stepps
service science
title Virality in Social Media Advertising: A Case Study in Bandung Tourism
title_full Virality in Social Media Advertising: A Case Study in Bandung Tourism
title_fullStr Virality in Social Media Advertising: A Case Study in Bandung Tourism
title_full_unstemmed Virality in Social Media Advertising: A Case Study in Bandung Tourism
title_short Virality in Social Media Advertising: A Case Study in Bandung Tourism
title_sort virality in social media advertising a case study in bandung tourism
topic bandung city tourism
content analysis
stepps
service science
url https://journal.sbm.itb.ac.id/index.php/ajtm/article/view/3395
work_keys_str_mv AT riefkyamarullahromadhoni viralityinsocialmediaadvertisingacasestudyinbandungtourism
AT manahansiallagan viralityinsocialmediaadvertisingacasestudyinbandungtourism
AT lidiamayangsari viralityinsocialmediaadvertisingacasestudyinbandungtourism