Medication reconciliation at hospital admission and discharge: insufficient knowledge, unclear task reallocation and lack of collaboration as major barriers to medication safety

<p>Abstract</p> <p>Background</p> <p>Medication errors are a leading cause of patient harm. Many of these errors result from an incomplete overview of medication either at a patient’s referral to or at discharge from the hospital. One solution is medication reconciliati...

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Main Authors: van Sluisveld Nelleke, Zegers Marieke, Natsch Stephanie, Wollersheim Hub
Format: Article
Language:English
Published: BMC 2012-06-01
Series:BMC Health Services Research
Subjects:
Online Access:http://www.biomedcentral.com/1472-6963/12/170
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author van Sluisveld Nelleke
Zegers Marieke
Natsch Stephanie
Wollersheim Hub
author_facet van Sluisveld Nelleke
Zegers Marieke
Natsch Stephanie
Wollersheim Hub
author_sort van Sluisveld Nelleke
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>Medication errors are a leading cause of patient harm. Many of these errors result from an incomplete overview of medication either at a patient’s referral to or at discharge from the hospital. One solution is medication reconciliation, a formal process in which health care professionals partner with patients to ensure an accurate and complete transfer of medication information at interfaces of care. In 2007, the Dutch government compelled hospitals to implement a bundle concerning medication reconciliation at hospital admission and discharge. But to date many hospitals have failed to implement this bundle fully. The aim of this study was to gain insight into the barriers and drivers of the implementation process.</p> <p>Methods</p> <p>We performed face to face, semi-structured interviews with twenty health care professionals and managers from several departments at a 953 bed university hospital in the Netherlands and also from the surrounding community health services. The interviews were analysed using a combined theoretical framework of Grol and Cabana to classify the drivers and barriers identified.</p> <p>Results</p> <p>There is lack of awareness and insufficient knowledge of health care professionals about the health care problem and the bundle medication reconciliation. These result in a lack of support for implementing the bundle. In addition clinicians are reluctant to reallocate tasks to nurses or pharmacy technicians. Another major barrier is a lack of communication, understanding and collaboration between hospital and community caregivers. The introduction of more competitive market forces has made matters worse. Major drivers are a good implementation plan, patient awareness, and obligation by the government.</p> <p>Conclusions</p> <p>We identified a wide range of barriers and drivers which health care professionals believe influence the implementation of medication reconciliation. This reflects the complexity of implementation. Implementation can be improved if these factors are adequately addressed. The feasibility and effectiveness of these strategies should be tested in controlled trails.</p>
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spelling doaj.art-53ba90c42ccb475eb098888cc3f804132022-12-22T02:59:22ZengBMCBMC Health Services Research1472-69632012-06-0112117010.1186/1472-6963-12-170Medication reconciliation at hospital admission and discharge: insufficient knowledge, unclear task reallocation and lack of collaboration as major barriers to medication safetyvan Sluisveld NellekeZegers MariekeNatsch StephanieWollersheim Hub<p>Abstract</p> <p>Background</p> <p>Medication errors are a leading cause of patient harm. Many of these errors result from an incomplete overview of medication either at a patient’s referral to or at discharge from the hospital. One solution is medication reconciliation, a formal process in which health care professionals partner with patients to ensure an accurate and complete transfer of medication information at interfaces of care. In 2007, the Dutch government compelled hospitals to implement a bundle concerning medication reconciliation at hospital admission and discharge. But to date many hospitals have failed to implement this bundle fully. The aim of this study was to gain insight into the barriers and drivers of the implementation process.</p> <p>Methods</p> <p>We performed face to face, semi-structured interviews with twenty health care professionals and managers from several departments at a 953 bed university hospital in the Netherlands and also from the surrounding community health services. The interviews were analysed using a combined theoretical framework of Grol and Cabana to classify the drivers and barriers identified.</p> <p>Results</p> <p>There is lack of awareness and insufficient knowledge of health care professionals about the health care problem and the bundle medication reconciliation. These result in a lack of support for implementing the bundle. In addition clinicians are reluctant to reallocate tasks to nurses or pharmacy technicians. Another major barrier is a lack of communication, understanding and collaboration between hospital and community caregivers. The introduction of more competitive market forces has made matters worse. Major drivers are a good implementation plan, patient awareness, and obligation by the government.</p> <p>Conclusions</p> <p>We identified a wide range of barriers and drivers which health care professionals believe influence the implementation of medication reconciliation. This reflects the complexity of implementation. Implementation can be improved if these factors are adequately addressed. The feasibility and effectiveness of these strategies should be tested in controlled trails.</p>http://www.biomedcentral.com/1472-6963/12/170Adverse eventsSafetyQualityMedication reconciliationMedication errorImplementationImplementation barriers
spellingShingle van Sluisveld Nelleke
Zegers Marieke
Natsch Stephanie
Wollersheim Hub
Medication reconciliation at hospital admission and discharge: insufficient knowledge, unclear task reallocation and lack of collaboration as major barriers to medication safety
BMC Health Services Research
Adverse events
Safety
Quality
Medication reconciliation
Medication error
Implementation
Implementation barriers
title Medication reconciliation at hospital admission and discharge: insufficient knowledge, unclear task reallocation and lack of collaboration as major barriers to medication safety
title_full Medication reconciliation at hospital admission and discharge: insufficient knowledge, unclear task reallocation and lack of collaboration as major barriers to medication safety
title_fullStr Medication reconciliation at hospital admission and discharge: insufficient knowledge, unclear task reallocation and lack of collaboration as major barriers to medication safety
title_full_unstemmed Medication reconciliation at hospital admission and discharge: insufficient knowledge, unclear task reallocation and lack of collaboration as major barriers to medication safety
title_short Medication reconciliation at hospital admission and discharge: insufficient knowledge, unclear task reallocation and lack of collaboration as major barriers to medication safety
title_sort medication reconciliation at hospital admission and discharge insufficient knowledge unclear task reallocation and lack of collaboration as major barriers to medication safety
topic Adverse events
Safety
Quality
Medication reconciliation
Medication error
Implementation
Implementation barriers
url http://www.biomedcentral.com/1472-6963/12/170
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