IMPLIKACIJE INTERPERSONALNIH KOMUNIKACIJA NA KONKURENTNOST BRENDA

The process of communication with consumers attracts the attention of companies. However, the issue of interpersonal communication has been under-researched. Consumers can adopt the brand as a result of communication with those who had adopted the brand (internal impact of the brand), or as a result...

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Main Author: Nikola Gluhović
Format: Article
Language:English
Published: Faculty of Economics Pale University of East Sarajevo 2013-01-01
Series:Zbornik Radova Ekonomskog Fakulteta u Istočnom Sarajevu
Subjects:
Online Access:http://www.zrefis.com/images/zrefis2013-7/333-342%20Nikola%20Gluhovic.pdf
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author Nikola Gluhović
author_facet Nikola Gluhović
author_sort Nikola Gluhović
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description The process of communication with consumers attracts the attention of companies. However, the issue of interpersonal communication has been under-researched. Consumers can adopt the brand as a result of communication with those who had adopted the brand (internal impact of the brand), or as a result of interactions with those who had adopted competing brands (the cross-brand effect). The paper shows that the interaction of internal and cross-brand impact can have a significant effect on the growth of the market. The focus is on the case of two identical competing brands with different time of entry into the market. Due to the internal impact of the brand, consumers can create an interaction-based advantage for the brand which first entered the market, and this advantage grows over time. Similarly, the cross-brand effect enables the accompanying brand to enjoy faster growth on the market.
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spelling doaj.art-53e1ae04e233458ba118458edc6817d72023-09-02T13:56:57ZengFaculty of Economics Pale University of East SarajevoZbornik Radova Ekonomskog Fakulteta u Istočnom Sarajevu1840-35572013-01-01733334210.7251/ZREFIS1307333GIMPLIKACIJE INTERPERSONALNIH KOMUNIKACIJA NA KONKURENTNOST BRENDANikola GluhovićThe process of communication with consumers attracts the attention of companies. However, the issue of interpersonal communication has been under-researched. Consumers can adopt the brand as a result of communication with those who had adopted the brand (internal impact of the brand), or as a result of interactions with those who had adopted competing brands (the cross-brand effect). The paper shows that the interaction of internal and cross-brand impact can have a significant effect on the growth of the market. The focus is on the case of two identical competing brands with different time of entry into the market. Due to the internal impact of the brand, consumers can create an interaction-based advantage for the brand which first entered the market, and this advantage grows over time. Similarly, the cross-brand effect enables the accompanying brand to enjoy faster growth on the market.http://www.zrefis.com/images/zrefis2013-7/333-342%20Nikola%20Gluhovic.pdfbrand managementcommunicationcompetitive advantage
spellingShingle Nikola Gluhović
IMPLIKACIJE INTERPERSONALNIH KOMUNIKACIJA NA KONKURENTNOST BRENDA
Zbornik Radova Ekonomskog Fakulteta u Istočnom Sarajevu
brand management
communication
competitive advantage
title IMPLIKACIJE INTERPERSONALNIH KOMUNIKACIJA NA KONKURENTNOST BRENDA
title_full IMPLIKACIJE INTERPERSONALNIH KOMUNIKACIJA NA KONKURENTNOST BRENDA
title_fullStr IMPLIKACIJE INTERPERSONALNIH KOMUNIKACIJA NA KONKURENTNOST BRENDA
title_full_unstemmed IMPLIKACIJE INTERPERSONALNIH KOMUNIKACIJA NA KONKURENTNOST BRENDA
title_short IMPLIKACIJE INTERPERSONALNIH KOMUNIKACIJA NA KONKURENTNOST BRENDA
title_sort implikacije interpersonalnih komunikacija na konkurentnost brenda
topic brand management
communication
competitive advantage
url http://www.zrefis.com/images/zrefis2013-7/333-342%20Nikola%20Gluhovic.pdf
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