Digital atmosphere of fashion retail stores

Abstract This study sheds light on a prominent issue in retailing: how the digital atmosphere can affect the consumer decision-making process in a fashion retail store. Digital devices and services such as digital screens and digital signage are widely employed in fashion retail stores, transforming...

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Main Authors: Ha Youn Kim, Yuri Lee, Erin cho, Yeo Jin Jung
Format: Article
Language:English
Published: SpringerOpen 2020-09-01
Series:Fashion and Textiles
Subjects:
Online Access:http://link.springer.com/article/10.1186/s40691-020-00217-6
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author Ha Youn Kim
Yuri Lee
Erin cho
Yeo Jin Jung
author_facet Ha Youn Kim
Yuri Lee
Erin cho
Yeo Jin Jung
author_sort Ha Youn Kim
collection DOAJ
description Abstract This study sheds light on a prominent issue in retailing: how the digital atmosphere can affect the consumer decision-making process in a fashion retail store. Digital devices and services such as digital screens and digital signage are widely employed in fashion retail stores, transforming the way consumers make decisions about purchasing fashion products. This research investigates how the digital atmosphere affects consumers’ purchase behavior patterns based on the attention-interest-desire-search-action-share (AIDSAS) model. The findings show that attention is a key antecedent to interest, desire, and behavioral responses (search, action, and share) triggered by the digital atmosphere. The findings further suggest that attention has significantly positive effects on consumers’ purchasing patterns of utilizing the digital atmosphere in two types of fashion retail stores: sports and luxury stores. However, we find that these positive effects are more pronounced for sports retail stores than luxury retail stores. This research contributes to understanding consumer behavior related to the digital atmosphere of fashion retail stores by applying the AIDSAS model and helps uncover the stepwise relationships between attention to the store atmosphere-interest/desire and the products-behavior response. These findings have practical implications that can be applied in the fashion industry.
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spelling doaj.art-53e3ecb098b64e7e9740f57daa039f422022-12-22T01:31:05ZengSpringerOpenFashion and Textiles2198-08022020-09-017111710.1186/s40691-020-00217-6Digital atmosphere of fashion retail storesHa Youn Kim0Yuri Lee1Erin cho2Yeo Jin Jung3Professor, Department of Textiles, Merchandising and Fashion Design, Seoul National UniversityProfessor, Department of Textiles, Merchandising and Fashion Design, Seoul National UniversityStrategic Design Management, School of Design Strategies, ParsonsProfessor, Department of Textiles, Merchandising and Fashion Design, Seoul National UniversityAbstract This study sheds light on a prominent issue in retailing: how the digital atmosphere can affect the consumer decision-making process in a fashion retail store. Digital devices and services such as digital screens and digital signage are widely employed in fashion retail stores, transforming the way consumers make decisions about purchasing fashion products. This research investigates how the digital atmosphere affects consumers’ purchase behavior patterns based on the attention-interest-desire-search-action-share (AIDSAS) model. The findings show that attention is a key antecedent to interest, desire, and behavioral responses (search, action, and share) triggered by the digital atmosphere. The findings further suggest that attention has significantly positive effects on consumers’ purchasing patterns of utilizing the digital atmosphere in two types of fashion retail stores: sports and luxury stores. However, we find that these positive effects are more pronounced for sports retail stores than luxury retail stores. This research contributes to understanding consumer behavior related to the digital atmosphere of fashion retail stores by applying the AIDSAS model and helps uncover the stepwise relationships between attention to the store atmosphere-interest/desire and the products-behavior response. These findings have practical implications that can be applied in the fashion industry.http://link.springer.com/article/10.1186/s40691-020-00217-6Digital atmosphereAIDSAS modelRetail technologyConsumer behavior
spellingShingle Ha Youn Kim
Yuri Lee
Erin cho
Yeo Jin Jung
Digital atmosphere of fashion retail stores
Fashion and Textiles
Digital atmosphere
AIDSAS model
Retail technology
Consumer behavior
title Digital atmosphere of fashion retail stores
title_full Digital atmosphere of fashion retail stores
title_fullStr Digital atmosphere of fashion retail stores
title_full_unstemmed Digital atmosphere of fashion retail stores
title_short Digital atmosphere of fashion retail stores
title_sort digital atmosphere of fashion retail stores
topic Digital atmosphere
AIDSAS model
Retail technology
Consumer behavior
url http://link.springer.com/article/10.1186/s40691-020-00217-6
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AT yeojinjung digitalatmosphereoffashionretailstores