Factores de éxito en la implementación de un Gobierno de Calidad: el caso mexicano de la Secretaría de Comunicaciones y Transportes
The apparent satisfaction of citizens’ demands has become insufficient as criteria for policy design: policy outcomes must also be in tune with people’s expectations. In the year 2000, Mexico started to deploy a public quality policy aligned with the “Good Government Agenda”. In this context, and in...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | Spanish |
| Published: |
Universidad Central de Chile
2008-12-01
|
| Series: | Revista Enfoques |
| Subjects: | |
| Online Access: | http://redalyc.uaemex.mx/src/inicio/ArtPdfRed.jsp?iCve=96060906 |