An exploratory qualitative study of health professional perspectives on clinical outcomes in UK orthotic practice

Abstract Background Despite potential savings to the National Health Service, the collection of data on outcomes of NHS orthotic services is patchy. Indeed, several reports into orthotic services in the UK have reported a lack of data relating to outcomes of care and highlighted the need to routinel...

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Main Authors: Natalie Hall, Daniel Parker, Anita Williams
Format: Article
Language:English
Published: BMC 2020-07-01
Series:Journal of Foot and Ankle Research
Subjects:
Online Access:http://link.springer.com/article/10.1186/s13047-020-00416-w
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author Natalie Hall
Daniel Parker
Anita Williams
author_facet Natalie Hall
Daniel Parker
Anita Williams
author_sort Natalie Hall
collection DOAJ
description Abstract Background Despite potential savings to the National Health Service, the collection of data on outcomes of NHS orthotic services is patchy. Indeed, several reports into orthotic services in the UK have reported a lack of data relating to outcomes of care and highlighted the need to routinely measure outcomes to demonstrate efficacy of services. Whilst a previous study provided an overview of the use of outcome measures in orthotic practice and identified some barriers to their use, further questions emerged. Hence, this qualitative study aimed to explore orthotists’ opinions and personal experiences on the influences on outcomes, how appropriate and relevant outcomes can be measured and also how barriers to the use of outcome measures can be overcome. Methods Following a review of the literature, an initial advisory group informed semi-structured questions. These were used to create dialogue in a focus group of 12 orthotists. Data from the focus group was transcribed verbatim and analysed using thematic analysis, creating themes and subthemes for discussion. Results The setting of realistic and agreed goals through managing expectations, compromise and patient education/information were seen as factors that could inform and improve outcomes. Barriers to the collection of outcome measures were associated with inadequate technology to manage the data, lack of time to complete them, lack of training in them and difficulties selecting appropriate outcome measures for patients with complex problems managed by different health professionals. The participants discussed ways of addressing these barriers, such as the use of ‘snapshots’ and delegation of data collection. Conclusions This study has revealed that measuring outcomes is considered to be an important activity. In order to achieve good outcomes, it is important to address patient expectations, discuss and establish joint goals for care at the outset and inform and include patients in the decision-making process. The identified barriers to measuring outcomes can be overcome with the solutions revealed by these participants. Hence, this study has contributed to current knowledge which has relevance for clinical practice and may provide the theoretical basis for future research.
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spelling doaj.art-54443e947c50464ea694cc13c13ad7f62024-02-03T00:08:42ZengBMCJournal of Foot and Ankle Research1757-11462020-07-0113111110.1186/s13047-020-00416-wAn exploratory qualitative study of health professional perspectives on clinical outcomes in UK orthotic practiceNatalie Hall0Daniel Parker1Anita Williams2Orthotics Department, East Lancashire Hospitals NHS TrustSchool of Health and Society University of SalfordSchool of Health and Society University of SalfordAbstract Background Despite potential savings to the National Health Service, the collection of data on outcomes of NHS orthotic services is patchy. Indeed, several reports into orthotic services in the UK have reported a lack of data relating to outcomes of care and highlighted the need to routinely measure outcomes to demonstrate efficacy of services. Whilst a previous study provided an overview of the use of outcome measures in orthotic practice and identified some barriers to their use, further questions emerged. Hence, this qualitative study aimed to explore orthotists’ opinions and personal experiences on the influences on outcomes, how appropriate and relevant outcomes can be measured and also how barriers to the use of outcome measures can be overcome. Methods Following a review of the literature, an initial advisory group informed semi-structured questions. These were used to create dialogue in a focus group of 12 orthotists. Data from the focus group was transcribed verbatim and analysed using thematic analysis, creating themes and subthemes for discussion. Results The setting of realistic and agreed goals through managing expectations, compromise and patient education/information were seen as factors that could inform and improve outcomes. Barriers to the collection of outcome measures were associated with inadequate technology to manage the data, lack of time to complete them, lack of training in them and difficulties selecting appropriate outcome measures for patients with complex problems managed by different health professionals. The participants discussed ways of addressing these barriers, such as the use of ‘snapshots’ and delegation of data collection. Conclusions This study has revealed that measuring outcomes is considered to be an important activity. In order to achieve good outcomes, it is important to address patient expectations, discuss and establish joint goals for care at the outset and inform and include patients in the decision-making process. The identified barriers to measuring outcomes can be overcome with the solutions revealed by these participants. Hence, this study has contributed to current knowledge which has relevance for clinical practice and may provide the theoretical basis for future research.http://link.springer.com/article/10.1186/s13047-020-00416-wOrthotic servicesOrthosesOutcome measuresQualitative
spellingShingle Natalie Hall
Daniel Parker
Anita Williams
An exploratory qualitative study of health professional perspectives on clinical outcomes in UK orthotic practice
Journal of Foot and Ankle Research
Orthotic services
Orthoses
Outcome measures
Qualitative
title An exploratory qualitative study of health professional perspectives on clinical outcomes in UK orthotic practice
title_full An exploratory qualitative study of health professional perspectives on clinical outcomes in UK orthotic practice
title_fullStr An exploratory qualitative study of health professional perspectives on clinical outcomes in UK orthotic practice
title_full_unstemmed An exploratory qualitative study of health professional perspectives on clinical outcomes in UK orthotic practice
title_short An exploratory qualitative study of health professional perspectives on clinical outcomes in UK orthotic practice
title_sort exploratory qualitative study of health professional perspectives on clinical outcomes in uk orthotic practice
topic Orthotic services
Orthoses
Outcome measures
Qualitative
url http://link.springer.com/article/10.1186/s13047-020-00416-w
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