The Adoption of Internet Banking: Clients' Perspective in Oman

Internet Banking enables clients to manage their accounts or carrying out their work related to the bank via the Internet, whether at home, office or from any place and at any time he/she desires to do. Hence, the main objective of our paper is to identify the adoption level of internet banking amo...

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Main Authors: Mansour Naser Alraja, Badreldin F. Salim, Mohammad Ahmar Uddin, Mohammed Yousoof
Format: Article
Language:English
Published: EconJournals 2016-10-01
Series:International Review of Management and Marketing
Online Access:https://www.econjournals.com/index.php/irmm/article/view/2994
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author Mansour Naser Alraja
Badreldin F. Salim
Mohammad Ahmar Uddin
Mohammed Yousoof
author_facet Mansour Naser Alraja
Badreldin F. Salim
Mohammad Ahmar Uddin
Mohammed Yousoof
author_sort Mansour Naser Alraja
collection DOAJ
description Internet Banking enables clients to manage their accounts or carrying out their work related to the bank via the Internet, whether at home, office or from any place and at any time he/she desires to do. Hence, the main objective of our paper is to identify the adoption level of internet banking among the clients of Omani banks. Therefore, the technology acceptance Model (TAM) is utilized to examine effect of perceived usefulness, and perceived ease of use on clients' intention to adopt internet banking in Sultanate of Oman. To accomplish this goal a manual questionnaire was administered to collect the requested data to test the clients' intention to adopt internet banking. Multiple regression test was used to analyze the collected data and test the hypotheses of the paper. The findings show that the TAM model interpreted 56.3 % of the variance in clients' intention to adopt internet banking.  Both constructs' (perceived usefulness, and perceived ease of use) have a significant influence on clients' acceptance of internet banking. The results of the study are discussed. Keywords: Internet Banking, TAM, Perceived Ease of Use, Perceived Usefulness JEL Classification: G2
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spelling doaj.art-54bbba690f724571b024a61113fe0a982023-02-15T16:09:41ZengEconJournalsInternational Review of Management and Marketing2146-44052016-10-0164The Adoption of Internet Banking: Clients' Perspective in OmanMansour Naser Alraja0Badreldin F. Salim1Mohammad Ahmar Uddin2Mohammed YousoofDepartment of Management Information systems, College of Commerce and Business Administration, Dhofar University.Department of Accounting and Finance, College of Commerce and Business Administration, Dhofar UniversityDepartment of Management Information systems, College of Commerce and Business Administration, Dhofar University. Internet Banking enables clients to manage their accounts or carrying out their work related to the bank via the Internet, whether at home, office or from any place and at any time he/she desires to do. Hence, the main objective of our paper is to identify the adoption level of internet banking among the clients of Omani banks. Therefore, the technology acceptance Model (TAM) is utilized to examine effect of perceived usefulness, and perceived ease of use on clients' intention to adopt internet banking in Sultanate of Oman. To accomplish this goal a manual questionnaire was administered to collect the requested data to test the clients' intention to adopt internet banking. Multiple regression test was used to analyze the collected data and test the hypotheses of the paper. The findings show that the TAM model interpreted 56.3 % of the variance in clients' intention to adopt internet banking.  Both constructs' (perceived usefulness, and perceived ease of use) have a significant influence on clients' acceptance of internet banking. The results of the study are discussed. Keywords: Internet Banking, TAM, Perceived Ease of Use, Perceived Usefulness JEL Classification: G2 https://www.econjournals.com/index.php/irmm/article/view/2994
spellingShingle Mansour Naser Alraja
Badreldin F. Salim
Mohammad Ahmar Uddin
Mohammed Yousoof
The Adoption of Internet Banking: Clients' Perspective in Oman
International Review of Management and Marketing
title The Adoption of Internet Banking: Clients' Perspective in Oman
title_full The Adoption of Internet Banking: Clients' Perspective in Oman
title_fullStr The Adoption of Internet Banking: Clients' Perspective in Oman
title_full_unstemmed The Adoption of Internet Banking: Clients' Perspective in Oman
title_short The Adoption of Internet Banking: Clients' Perspective in Oman
title_sort adoption of internet banking clients perspective in oman
url https://www.econjournals.com/index.php/irmm/article/view/2994
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