RELATIONSHIP BETWEEN ISO 9001 CERTIFICATION MATURITY AND EFQM BUSINESS EXCELLENCE MODEL RESULTS

RELATIONSHIP BETWEEN ISO 9001 CERTIFICATION MATURITY AND EFQM BUSINESS EXCELLENCE MODEL RESULTS

<p>Purpose: This exploratory research evaluates if there a relationship between the number of years since an organization has achieved ISO 9001 certification and the highest level of recognition received by the same organization with the EFQM Business Excellence Model.</p><p>Method...

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Bibliographic Details
Main Author:	Luis Miguel Fonseca
Format:	Article
Language:	English
Published:	Technical University of Kosice 2015-07-01
Series:	Kvalita Inovácia Prosperita
Subjects:	ISO 9001 Quality Management System certification TQM EFQM Business Excellence Model
Online Access:	http://www.qip-journal.eu/index.php/QIP/article/view/556

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