COVID-19 Vaccination Delivery in Long-Term-Care using the CARD (Comfort Ask Relax Distract) System: Mixed Methods study of Implementation Drivers

Objectives CARD (comfort, ask, relax, distract) is a vaccine delivery framework that includes interventions to improve the patient’s experience. CARD has not been previously implemented in long-term care (LTC) settings. This study evaluated drivers to implementation for COVID-19 vaccinations in an L...

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Main Authors: Anna Taddio, Katherine S. McGilton, Nancy Zheng, Lydia Yeung, Benoit Lafleur, Jollee S.T. Fung, Noni E. MacDonald, Melissa K. Andrew, Chris P. Verschoor
Format: Article
Language:English
Published: Taylor & Francis Group 2022-12-01
Series:Canadian Journal of Pain
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/24740527.2022.2115880
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author Anna Taddio
Katherine S. McGilton
Nancy Zheng
Lydia Yeung
Benoit Lafleur
Jollee S.T. Fung
Noni E. MacDonald
Melissa K. Andrew
Chris P. Verschoor
author_facet Anna Taddio
Katherine S. McGilton
Nancy Zheng
Lydia Yeung
Benoit Lafleur
Jollee S.T. Fung
Noni E. MacDonald
Melissa K. Andrew
Chris P. Verschoor
author_sort Anna Taddio
collection DOAJ
description Objectives CARD (comfort, ask, relax, distract) is a vaccine delivery framework that includes interventions to improve the patient’s experience. CARD has not been previously implemented in long-term care (LTC) settings. This study evaluated drivers to implementation for COVID-19 vaccinations in an LTC facility.Methods Postimplementation interpretive evaluation including qualitative interviews and quantitative surveys with eight participants. The Consolidated Framework for Implementation Research (CFIR) was used for analysis. Adverse reactions to vaccinations and CARD interventions, including local reactogenicity and systemic reactions, were abstracted from medical charts of residents.Results Eight CFIR constructs emerged. Staff perceived CARD was complex because it added steps to vaccination delivery. Motivated to meet residents’ needs, a receptive implementation climate of support among staff led to using strategies within CARD, such as administering topical anesthetics and omitting alcohol skin antisepsis prior to injections. Having an effective network like the residents council positively influenced implementation by allowing residents to voice their opinions. Facilitators to implementation included staff knowledge and beliefs and staff’s commitment to their organization, which was focused on person-centered care. Barriers included lack of available resources (inadequate staffing), insufficient communication between management and staff and lack of awareness of CARD, and external policies not aligned with CARD. Chart reviews conducted for 93 vaccinated residents corroborated perceptions of vaccination and CARD intervention safety, revealing a low rate of local and systemic adverse reactions and no cases of skin infection.Discussion We identified positive and negative implementation drivers. Future research is recommended to expand the strategies employed and involve residents more directly.
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spelling doaj.art-54defcc68ba14035997e4079ec041b352022-12-22T04:36:50ZengTaylor & Francis GroupCanadian Journal of Pain2474-05272022-12-016117318410.1080/24740527.2022.2115880COVID-19 Vaccination Delivery in Long-Term-Care using the CARD (Comfort Ask Relax Distract) System: Mixed Methods study of Implementation DriversAnna Taddio0Katherine S. McGilton1Nancy Zheng2Lydia Yeung3Benoit Lafleur4Jollee S.T. Fung5Noni E. MacDonald6Melissa K. Andrew7Chris P. Verschoor8Leslie Dan Faculty of Pharmacy, University of Toronto (UofT), Toronto, CanadaToronto Rehabilitation Institute, University Health Network (UHN), Toronto, Ontario, CanadaToronto Rehabilitation Institute, University Health Network (UHN), Toronto, Ontario, CanadaToronto Rehabilitation Institute, University Health Network (UHN), Toronto, Ontario, CanadaNorthern Ontario School of Medicine (NOSM), Sudbury, Ontario, CanadaNorthern Ontario School of Medicine (NOSM), Sudbury, Ontario, CanadaFaculty of Medicine, Dalhousie University (DU), Halifax, Nova Scotia, CanadaFaculty of Medicine, Dalhousie University (DU), Halifax, Nova Scotia, CanadaNorthern Ontario School of Medicine (NOSM), Sudbury, Ontario, CanadaObjectives CARD (comfort, ask, relax, distract) is a vaccine delivery framework that includes interventions to improve the patient’s experience. CARD has not been previously implemented in long-term care (LTC) settings. This study evaluated drivers to implementation for COVID-19 vaccinations in an LTC facility.Methods Postimplementation interpretive evaluation including qualitative interviews and quantitative surveys with eight participants. The Consolidated Framework for Implementation Research (CFIR) was used for analysis. Adverse reactions to vaccinations and CARD interventions, including local reactogenicity and systemic reactions, were abstracted from medical charts of residents.Results Eight CFIR constructs emerged. Staff perceived CARD was complex because it added steps to vaccination delivery. Motivated to meet residents’ needs, a receptive implementation climate of support among staff led to using strategies within CARD, such as administering topical anesthetics and omitting alcohol skin antisepsis prior to injections. Having an effective network like the residents council positively influenced implementation by allowing residents to voice their opinions. Facilitators to implementation included staff knowledge and beliefs and staff’s commitment to their organization, which was focused on person-centered care. Barriers included lack of available resources (inadequate staffing), insufficient communication between management and staff and lack of awareness of CARD, and external policies not aligned with CARD. Chart reviews conducted for 93 vaccinated residents corroborated perceptions of vaccination and CARD intervention safety, revealing a low rate of local and systemic adverse reactions and no cases of skin infection.Discussion We identified positive and negative implementation drivers. Future research is recommended to expand the strategies employed and involve residents more directly.https://www.tandfonline.com/doi/10.1080/24740527.2022.2115880long-term carefrail elderlyimplementation scienceCOVID-19 vaccinationCARD systempain management
spellingShingle Anna Taddio
Katherine S. McGilton
Nancy Zheng
Lydia Yeung
Benoit Lafleur
Jollee S.T. Fung
Noni E. MacDonald
Melissa K. Andrew
Chris P. Verschoor
COVID-19 Vaccination Delivery in Long-Term-Care using the CARD (Comfort Ask Relax Distract) System: Mixed Methods study of Implementation Drivers
Canadian Journal of Pain
long-term care
frail elderly
implementation science
COVID-19 vaccination
CARD system
pain management
title COVID-19 Vaccination Delivery in Long-Term-Care using the CARD (Comfort Ask Relax Distract) System: Mixed Methods study of Implementation Drivers
title_full COVID-19 Vaccination Delivery in Long-Term-Care using the CARD (Comfort Ask Relax Distract) System: Mixed Methods study of Implementation Drivers
title_fullStr COVID-19 Vaccination Delivery in Long-Term-Care using the CARD (Comfort Ask Relax Distract) System: Mixed Methods study of Implementation Drivers
title_full_unstemmed COVID-19 Vaccination Delivery in Long-Term-Care using the CARD (Comfort Ask Relax Distract) System: Mixed Methods study of Implementation Drivers
title_short COVID-19 Vaccination Delivery in Long-Term-Care using the CARD (Comfort Ask Relax Distract) System: Mixed Methods study of Implementation Drivers
title_sort covid 19 vaccination delivery in long term care using the card comfort ask relax distract system mixed methods study of implementation drivers
topic long-term care
frail elderly
implementation science
COVID-19 vaccination
CARD system
pain management
url https://www.tandfonline.com/doi/10.1080/24740527.2022.2115880
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